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Ganganell, 15, 17850 Besalú – Show map
Excellent location – rated 9.3/10! (score from 306 reviews)
Rated by guests after their stay at Hotel 3 Arcs.
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8 properties in Besalú
Including hotels, apartments, villas and more.
306 verified reviews
They speak your language
Hotel 3 Arcs's staff speaks: French, Spanish, English, Catalan
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Food & Drink
Bar, Snack Bar
WiFi is available in all areas and is free of charge.
Free public parking is available at a location nearby (reservation is not needed).
Room Service, Packed Lunches, Shared Lounge/TV Area, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English, Catalan
4:00 PM - 8:00 PM
8:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Please inform Hotel 3 Arcs of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
Based on 306 reviews
Value for money
Show reviews from:
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Score from 40 reviews Wonderful
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Score from 947 reviews Excellent
Nice and helpfull lady in the reception
Missing bath towels and staff in the evening to ask for it.
It's location and friendly manager. Lovely restaurant Pont Vell nearby. Parking was close and no problem dropping off bags.
We had one of the less expensive rooms, which was quite adequate.
Very friendly staff. Great location for sightseeing in Besalu. Clean, simple rooms. Nice buffet breakfast.
A bit difficult finding your way through Besalu's narrow streets to get to the hotel to drop your bags off. Parking is on street a few blocks away from the hotel. There was a lot of noise from the downstairs cafe until after midnight and there was not much sound proofing between the floors so we were kept awake by the people in the room above us.
Lovely intimate 12 bedroom hotel, with friendly staff. Marta was extremely helpful. Breakfast was excellent and our room, which ovelooked the hills beyond the town, was very comfortable. We it!
Staff were very friendly and helpful.
Comfort and locations are very good. good breakfast.
check in time on Sundays are only till 2pm. this means that you have to adjust your schedule to the hotel hours, which is not that convinient.
Location, staffs, breakfast
Poor wi fi and a minimal breakfast
We stayed here for just one night. The caretaker lady is very helpful and friendly. Although it was written that we need to check-in before 8 pm, she called us to inform and confirm. We had some issues while reaching this place by car using GPS. There is no parking at the hotel, but you can ask her to help you with that and she will tell a number of free parking places nearby. Besalu is a very small place so does not matter much where you stay unless you have the view of the bridge. We had the breakfast there, which was average.
As we don't eat beef/pork It would be good to have eggs too in the breakfast but otherwise there were plenty of options.
location was fantastic
Actitut of the girl who workes in reseption.
I send a message before my stay for asking chekin early but they did not respond.
The situation of 3 Arcs in Besalu Old Town was great. Picturesque setting in a quiet street close to historic centre. Welcome warm and manager Marta able to tell us all about Besalu and the hotel in very good English Room spotless, comfortable and air-conditioning v effective. Breakfast good value although Wi-Fi and mobile signal a bit patchy - you need to sit in the lounge on the third floor to get reception! Marta came into her own when we had a problem with our car. She spent a huge amount of her day calling garages and mechanics and wouldn't even leave us to take her lunch break. We would have been sunk without her as our Spanish is not great and our Catalan is non-existent. If you have an award for hotel manager of the year, we would like to recommend Marta for it. She was absolutely wonderful and used her local knowledge to get us out of a jam and underway on a Thursday evening before a Bank Holiday. Superb customer service !
Great village Fantastic location Friendly and helpful staff Nice breakfast
Internet in the village is slow
What a hidden gem..both Besalu and the hotel. Very welcoming and helpful receptionist, comfortable room, great breakfast
finding the hotel in one way streets and pedestrian areas is quite a challenge. No parking on site. But it is worth the effort.
Marta the manager/receptionist was fantastic. She telephoned us the morning of the day we were to arrive to check on us. She is quite friendly and professional. We only stayed one night , but the service was exceptional. We had a hot-air balloon ride arranged for the next morning (before breakfast), Marta arrived early and prepared sandwiches for our early departure. Excellent staff, great property, and a beautiful town.
excellent town, excellent fresh hotel in heart of old town. Nice breakfast, I think that we had products from local market in breakfast wery kind stuff,useful information
no parking directly at hotel. But possible to park car free 500m from hotel.
1. The hotel's location is good, in the town centre; 2. Free WiFi is available and the speed is quite good; 3. Breakfast is nice; 4. The reception staff is patience and friendly.
1. The room is a bit small; 2. The facilities of toilet and shower room are a bit old.
The hotel is located in a wonderfull spot, and is very nice and charming. The receptionist was very gentel and hospitable.
The cofee needs improvement....
Great value, excellent breakfast, clean room, great front desk. Excellent location.
Parking a little nuisance due to location in center of town.
The receptionist Martha is excellent in helping her guests. She went with us to find the tourguide to join the 6 oclock tour as we were 10 minutes to late so we could join and do the part we missed at the end of the tour.
As Besalu is car free for non residents you have to park the car a long walk away from the hotel.
Very friendly and helpful staff location perfect position in besalu comfortable rooms would stay at 3-arcs again
The girl at the desk was exceptionally nice and spoke excellent English. It was a nice touch that a small breakfast was included.
Everything was perfect: Very clean and comfortable rooms, friendly staff, great breakfast, authentic and lovely building. No noises at all, definitely worth the money
Great hot shower on a very cold night and warm bed covers!
Cold tiled floors!
Location, staff, room size, ambience
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