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Gran Via, 43, Madrid Center, 28013 Madrid – Show map
Excellent location – rated 9.4/10! (score from 3616 reviews)
Rated by guests after their stay at Hotel Rex.
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935 properties in Madrid
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3616 verified reviews
We speak your language
Hotel Rex's staff speak: Italian, French, Spanish, English
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Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Hair/Beauty Salon
Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning
Italian, French, Spanish, English
From 2:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hotel Rex accepts these cards and reserves the right to pre-authorize your card prior to arrival.
The property will be undergoing renovations from Thurs, Jul 03, 2014 until Thurs, Jul 31, 2014. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Based on 3616 reviews
Value for money
Show reviews from:
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Just 2 Metro Stops from Real Madrid's Santiago Bernabéu Stadium, this hotel is located next to the Kio Towers on Paseo de la Castellana. It features free Wi-Fi, a spa and a free gym.
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Located 320 yards from Madrid’s Puerta del Sol and Plaza Mayor Square, Hotel Cortezo has a rooftop terrace overlooking the city. This chic hotel has a 24-hour front desk and free Wi-Fi.
Score from 2093 reviews Very good
I was excited when saw this sign Hotel rex on Gran via. It was like old noir film) hotel is good, nice room, great breakfast. I had shower in my room and two beds in single room.
but it night be more light inside, my windows look at courtyard and it was too dark for me. But room was too small for me. Room was clean, but not enough fresh.
Room size! Bottle of Cava in the room! Location!
Staff, all of them! Having booked a romantic stay we were allocated a room with twin beds that we could not change! AC not working! Street noise!
Location, rooms were comfortable if your kept the air conditioner on during the day.
It is in a good location for sightseeing.
poor decor ...somewhat out of date.
Great location, nice hotel, the breakfast buffet was nice. We would stay here again.
Staff are not very helpful, bathrooms are a bit old. In general, you pay a lot for the hotel's location, but facilities are a bit poor
The location of the hotel is excellent as it is near significant sight seeing spots, shopping areas, metro stops, restaurants and monuments. The room was a good size, clean and comfortable. Free WiFi works just fine and the TV does have channels in English. Breakfast was included with adequate choices.
The staff was just adequate and gave the minimal service that is expected, but nothing extraordinary. The two elevators only fit 3 and 4 people, respectively. You are literally standing like sardines. At least there is a stairwell. The ambiance of the hotel lacks character and feels impersonal.
Though not complete yet, July 2014, they are installing a lift / elevator from the street level to the reception desk in the basement levels this should facilitate the movement of luggage. I stayed in room 903, I thought the room was just fine. It had a balcony and the wifi was quick and always worked with no problems at all. The breakfast was dull, but did the job. The staff were knowledgable and helpful.
The shower curtain is too light and thin and so when taking a shower the curtain would move and end up sticking to me, not a pleasant thing. I partially solved this problem by buying a set of magnets and placing them on top of the shower curtain and attaching the magnets to the metal bathtub to hold the curtain down.
excellent location. friendly/helpful staff.
The place of the hotel is perfect! The breakfast was not bad.
Just the hotel needs a bit renovation. The receptionists were not very polite, and for me was a problem that almost nobody knew English language.
Location is excellent. Right in the heart of things. Breakfast also very good.
Surly male staff on reception.
Good breakfast. Great location.Friendly staff. Allowed me to check out 2 hrs late since i was to fly to Lisbon in the evening.
very easy to find and has all necessities. nice and spacious room and very quiet too. I would surely stay there again !
Excellent location, definitely value for money. Breakfast was fair too.
I bit of an issue in communication since not all staff spoke English, however they did try their best to be understood.
location - its all about
stuff is not friendly and helpfull.
Exelent location! Best ever!
The location is excellent.
The breakfast is horrible. The food is like for animals. Abolute nothing you can eat. Only the fuits can hardly be eaten.
great value for the cost...Although the reception is at (-1), and you need to carry the luggage down to the elevator...it is worse. The hotel is at the middle and the hart of Madrid!!
Under renovation but ok. Travled on MC and stayed only one night.
The noises of out side
Location superb- almost adjacent to the Callao Metro station on the Gran Via.
Reception poorly located. Lifts slow.
There is no easy access to carry bags to the lobby. Nobody helps with luggage.
Staff are very unfriendly. You should take care because they give you a room worse than the room than you already booked, and you should complain about it and they change it.
Location is very good. A standard euro three star hotel.
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