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Plaza Gipuzkoa, 2, 20004 San Sebastian – Show map
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The most recent booking for this property was made on Aug 28 at 2:03 PM from France.
6 Reasons to Choose Urban House
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157 properties in San Sebastian
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307 verified reviews
We speak your language
Urban House's staff speak: Swedish, Norwegian, Dutch, French, Spanish, English, German, Danish, Arabic
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Free! WiFi is available in all areas and is free of charge.
No parking available.
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Swedish, Norwegian, Dutch, French, Spanish, English, German, Danish, Arabic
2:00 PM - 10:00 PM
8:00 AM - 10:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
All older children or adults are charged EUR 20 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking for more than 8 people, different policies and additional supplements may apply.
Cards accepted at this property
Urban House accepts these cards and reserves the right to pre-authorize your card prior to arrival.
A deposit of EUR 10 is required for each room key. This will be refunded to you at check-out in exchange for the key.
Based on 307 reviews
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I loved how urban house was so central to everything especially the cool pintosh bars
Location great!! Right in the heart of the action. Our room (once we'd complained about the first) was great. Had nice little balcony overlooking town hall.
The noise. The springy mattresses. The basic , small kitchen with lots of broken things or lack of things (bowls, kettles etc) The decor! Very poor, needs a lot of TLC.
i like that it was in the middle of san sebastian.
i would like a common area.
No towels Room was nxt to the front door which people constantly slammed during the night!. Reception didn't advise on where to go or what to do but was happy to do it for others ,
Good Wi-Fi and great location are probably the only redeeming features.
Having stayed in a dorm room at Urban House in 2009, I thought it would be okay to come back in the same hostel 5 years later. I was wrong. The private room I booked was in a different building. Staff was nonchalant and didn't seem to care that their hostel was falling apart. Door handles were missing, toilets were not working, showers and bathrooms were moldy and security was lacking. Maybe their dorm rooms are in pristine condition, but I cannot recommend their private rooms to anyone.
Cetntral, cheap & nice place to stay.
That there is just a small chill area with 2 couches, more room to socialize would be it.
Everything was as you would expect, no let downs.
Location was excellent could walk everywhere close to beaches and shopping! Staff where helpful and friendly, and they put on a pub crawl every Wednesday Friday and Sunday nights and that was really fun all 3 urban house hostels all go really worth the money
The first day we got there the kitchen was filthy and smelt really bad although the cleaners had cleaned it up by the afternoon. You could feel the springs in the beds and we had a room closest to the road so all you could hear was the buses all night. If your wanting a warm shower have it at about 3pm or you'll be ha OMG a freezing cold shower
This is a great set of places to crash in San Sebastian. It's a hostel, so you're not going to get five star dining and a lot of privacy, but you shouldn't be expecting it. As far as hostels go, it's great. The staff is friendly, attentive, speak English, and are always happy to share advice on places to go around the city. The bedrooms and bathrooms were clean and bright, beds were comfortable, etc. There were also a bunch of other interesting young people staying there, which made everything even better. I would highly recommend staying here, and if I ever make my way back to San Sebastian I'll definitely book here again.
The wifi wasn't working.
Very central and the reception staff were very helpful and were great in giving us an afternoon agenda to get the most out of our time in Sans Sebastian
The directions to find were hard to follow
Location. Comfort. Room was very clean. Safe.
Wifi didn't work well in bedroom.
Very big bathrooms, best shower I've had at all hostels in Europe
Average to none wifi which is such a basic requirement for travellers. Everyone huddled into the hallway area to attempt to get access. The hostel wasn't even full with guests & even at off- peak times you couldn't get access. I heard so many people complain about the wifi so I'm sure it's a problem that should've been fixed long ago.
We booked based on website pictures, reality is far away from what you see on the site
I had to pay cash as they were having technical problems. I didn't think it was good value and way over priced.
The staff were great and the location is unbeatable
This place is dirty and there are bedbugs. Bedbugs are never worth the stay regardless of how great the location and staff are.
Very central location Good price Areas were clean
Staff were idiots No hot water in the showers
convenient location, friendly staff
i booked here because the site specifically said there was wifi in all locations, but i could never get it to connect. others i talked to were having the same problem. also, the room i was sharing with 3 other girld had no windows. the lighting was bad and there was a musty smell. however, the rooms on the other floor looked very bright and clean. also, there was no toaster in the kitchen -- just a bag of sliced bread and an assortment of jelly for the "free breakfast". to be fair, the hostel was full of a group visiting for san fermin so i think they were overworked and services weren't up to their normal standard. for instance, there were no "chillout" rooms as advertised. i think this hostel has the potential to be a nice place to stay but my visit was disappointing.
The number of bathroom facilities
The lack of management, power plug sockets and fair cleanliness
Location! Had trouble with wifi at lolo and gave us some money back.
the view from my room and accommodating staff
lack of signage of where the property is located
The location is excellent
There were no many plugs in each room
Through Urban house it was very easy to meet other travelers. As a solo traveler this was really great, facilities and location where convenient And accessible
They said there is breakfast. There was only bread, little jam and cereals with milk. Not even butter :-(
Great location, friendly staff, clean
Had no hot water in the shower, was ice cold. WiFi didn't work. Advertise free breakfast but was basically a pantry with some cereal. Also, make sure to note that their reception is not 24 hours. This could have been a problem for us had we chosen a different train.
Very central to everything
Meeting people, the atmosphere was good
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