Palacio de los Velada  

Beautiful hotel, very good location, good maintenance/cleaniness, charming

The bed for a couple was 2 single beds, small and not comfortable.

I loved the building. I would go back to Avila just to stay there.

Good location, nicely decorated hotel, lovely courtyard, spacious room, good food

Superb location. Tateful conversion of an historic building. Great value for money. Excellent room.

Amazing hotel and location

the hotel was very nice renovated, top location.

the rooms were very bad qua isolation ( we could hear the tv from other people) and bed confort, a pity for such a hotel.

The location was perfect and the staff were extremely helpful.

Breakfast was very disappointing for a hotel of this standard, being no more than barely adequate.

Excellent location inside old walls.

Difficult to find hotel when traveling by car. Staff doesn't speak English.

The room was very nice, good space, nice pair of armchairs with coffee table, desk; well appointed, beautiful bathroom. It was a ground floor room but behind a wall with a nice small garden, so very tranquil with the window open. The covered (indoor) courtyard sitting area was wonderful, beautiful architecture with a 3 story arched arcade, and the bar there offering excellent wines and food for the price with good service. My colleagues staying at other hotels were told to get coffee or a snack there and they were not disappointed. Breakfast room was also very pleasant. Staff were very friendly and helpful. Desk staff all spoke english fairly well. Oh, and the location - absolutely fantastic walking out the door in into the plaza de cathedral.

If you're going to pig out at the breakfast buffet then the price is fine (13 euros), but if you just want something light but different than the 5euro coffee & croissant, then you're out of luck. My room did not have a safe, but there were many warnings in the room's literature about not leaving valuables and putting them in the room safe. Also, if you want to leave a computer or phone charging when you go out or when you're sleeping, it is difficult to figure out how to get a live electric socket. This is because you need to have your key card in an electrical switch slot, and you need to have the entry lights on for most of the plugs to work. It would be nice if the plugs that can be used with lights off were labelled. But these are not major complaints, I really enjoyed my stay.

Walking distance of all of the old town. Historical significance.

A bit noisy outside at night.

Lovely ambience as you walk in to the large courtyard. Good rooms with all one needs.

Just to say that WiFi only available in reception area (not in bedrooms) and no safe in the room. .However the Reception staff kept our belongings in their safe, so it was OK.

Excellent location. Right inside the main gate. Also, the room was very clean.

I could not get the Wifi Internet to work but it may have been my lack of experience.