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Newest reviews for Vincci Selección Estrella del Mar

  • Lasha
      Georgia
    August 31, 2014

    Service, amenities, rooms, cleanness, everything overall.

    Distance from the beach.

    9.6

  • Daleen
      Qatar
    August 17, 2014

    nothing

    everything

    2.5

  • Ruby
      United States of America
    August 16, 2014

    The hotel style and the club pool .

    The hotel needs a concierge desk.

    9.2

  • Dan
      Israel
    August 12, 2014

    The stuff is extremely friendly Many pools and smartly divided: pool for kids, pools for adults and a big joint one. The hotel itself is a top class hotel with a fancy room, nice restaurants, kids club and a spa.

    The distance from the hotel to the beach. The price of the spa was too high in our opinion. The food was good, but we think that it was not diverted enough (for example almost no salads).

    8.8

  • Anonymous
      United Kingdom
    August 9, 2014

    Nice rooms Excellent staff/service Great pools Restaurant food was excellent

    8.8

  • Simon
      United Kingdom
    August 7, 2014

    Great pools,excellent beach club, nice rooms with sea views and lovely food and friendly staff all round

    The Hotel bar needs to be better located to make it more social able to use as it's tucked away in its present position.

    9.6

  • Lana
      Croatia
    August 7, 2014

    Noise, it is hotel for couples with kids and very far from city and Porto Banus :(

    5.8

  • Anonymous
      Ireland
    August 3, 2014

    architectural design of hotel was magnificent; the structure of the building blending easily with surroundings and vaguely reminiscent of alhambra in the cascading design of terraces and pools. Rooms were very comfortable and well maintained.

    -use of beach club facilities (pool and sun beds) by residents of hotel required additional fees to be paid. -Final bill needs to be thoroughly reviewed as you may discover that charges may have been be mistakenly added to your bill!

    8.8

  • Ashkhen
      Russia
    August 2, 2014

    Facilities, staff, swimming pools, activities.

    Poor wifi in the room.

    7.1

  • Daniela
      Czech Republic
    July 29, 2014

    1. safe box in the room was not working and no one bothered to repair it room services ends at midnight - we arrived after 23:10 and needed some refreshments and no one was willing to serve us eventhough we have announced the late arrival to the hotel before our arrival 3. due to the fact of very late arrival at the hotel, I requested with the time of booking (well in advance) a late check out. As I did not received any reply to such request, I thought it would be provided by the hotel and on the day of departure I was told that I must leave the room at the regular time, because due to high occupancy of the hotel, late check out is not possible. If I would knew before the arrival that late check out is not possible (which is contrary to the advertisement of the hotel where such service is as an option listed), I would have chosen another hotel in the location as for the very high price I paid, I did expected much better service, at least if the hotel staff would try. it was not fair to mislead clients, that some request is accepted and turn it down only on the the day of departure 4. English language of the staff is very poor, sometimes even communication was difficult 5. the evening we sat outside of the restaurant Baraka (inside was not possible as the staff took most tables outside) was very cold weather and the staff saw that many guest were leaving the restaurant due to the coldness. the staff from 20 till 22:30 did not do anything eventhough many guests went to their rooms and brought sweathers, jackets, etc. the staff started to put out the heating lamps after 22:45 - too late - by the time most guests left and many were disappointed that they even could not finish the bootle of wine due to the cold and my request for blanket or heating lamp shortly after 20:30 was unanswered. 6. I paid almost 300 Eur per night and the services vere lousy and unprofessional. the hotel does not deserve to have 5 stars as too many services were of a poor quality. 7.

    4.6

  • Anna-louise
      United Kingdom
    July 24, 2014

    So relaxing - the staff were all so helpful, from Anna on the front desk, to Julio and Jesus on the front door and Jesus in the restaurant. We had a great time at the spa and the beach club and it was a perfect 5 day break for us. Our room was immaculate and very quiet. We will return!

    9.6

  • Nicholas
      United Kingdom
    July 23, 2014

    Everything.... Very good hotel , especially rocio who was fantastic at the kids club...!

    Nothing..!

    9.6

  • Robert
      United Kingdom
    July 23, 2014

    Facilities; room with sea view was great

    Slow to clear away dirty dishes in self-service restaurant; Often run out of items in restaurant and slow to replace

    8.3

  • Peter
      United Kingdom
    July 20, 2014

    Good bathroom Great bed. Close to beach and many restaurants in the vicinity without the big city hassle in Marbella, but just a short drive away if that's what you want

    Not quite full 5*. No evening room turndown etc.

    9.2

  • Adam
      United Kingdom
    July 13, 2014

    the room was great and bathroom was a good size. Food was brilliant, strongly recommend the Sirloin & Lamb.

    beach club facilities should have been included in the initial cost

    9.2

  • Karim
      Morocco
    July 8, 2014

    Thé Room

    Then don't have a Concierge

    8.8

  • Rafał
      Poland
    July 2, 2014

    Very nice, quiet location, nice pools and surroundings

    There should be hotel bus to the centre of Marbella, cost is not high but guests would be very satisfied. People on the reception know really nothing about the hotel. They do not know about night attracions at the hotel, about the toys for the children, about cost or lack of cost gyms at the beach club and so on. One time we had a dirty towels after cleaning the room, very strange at the 5 star hotel.

    7.1

  • Joanne
      United Kingdom
    June 26, 2014

    I celebrated my birthday there and they could not do enough for me to make a the best evening ever . All the rooms are lovely

    I did ask for them to put our rooms together which didn't happening and breakfast is expensive

    7.5

  • Charlotte
      United Kingdom
    June 24, 2014

    Lots of space, practical

    Everything charged as extra, poor service esp at restaurants but reception also a bit unreliable, expensive for quality of experience overall

    5.4

  • Diane
      United Kingdom
    June 23, 2014

    Food Beds around the pool area Keep fit lady - Abi All female staff in the dining area

    Some Male staff in the bar and dining area Outside seating to relax after dinner, very uncomfortable The evening silence

    4.2

  • Vicki
      United Kingdom
    June 17, 2014

    The staff were amazing , nothing was to much trouble. The location to beach was great. Food and drink very good. Reception and luggage people very helpful.

    Leaving.!x

    9.2

  • Jeroen
      Netherlands
    June 3, 2014

    Very much overpriced for what you get!

    4.6

  • Mohammad
      Kuwait
    May 24, 2014

    nothing is good !

    the location , the room

    4.6

  • Jayshree
      United States of America
    May 16, 2014

    Lovely resort. Beautiful setting. Rooms were very spacious

    10

  • Anonymous
      Ireland
    May 13, 2014

    Excellent rooms, great food, staff is super friendly, nice pools

    10

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