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Westin Palace Hotel

Plaza de las Cortes, 7, 28014 Madrid (Show map)

Overview and availability
Photos
Guest reviews

More photos

Score from 30 reviews

7.6

A landmark, a symbol, the essence of Madrid. Located in the heart of the city, just minutes from the Prado and Thyssen museums, The Westin Palace, Madrid is a monument to elegance, combining turn-of-the-century grandeur with new amenities and high-tech touches of a modern world-class hotel, including the internationally acclaimed Heavenly Bed by Westin ©.

You'll quickly discover why it was named to Condé Nast Traveler's 2002 Gold List and was honoured with a spot on Condé Nast Traveler's 2001 Readers' Choice Awards List.

A full-service business centre and 18 ultramodern function rooms make The Westin Palace ideal for meetings and conferences.

Work out at the 24-hour fitness centre, relax in the sauna or sun terrace. Then enjoy elegant dining at La Rotonda, where Mediterranean specialities are complemented by selections from the extensive wine cellar.

Rooms: 468. Hotel Chain: Westin.

Availability

When would you like to stay?

Please enter the dates of your stay to check availability

Check-in date

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Hotel Facilities

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Soundproofed Rooms, Heating, Luggage Storage, Shops in Hotel.

Activities

Sauna, Fitness Centre, Solarium, Massage, Hammam.

Services

Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, Breakfast in the Room, Ironing Service, Currency Exchange, Souvenirs/Gift Shop, Shoe Shine, Car Rental, Fax/Photocopying, Ticket Service.

Internet

Internet via modem is available in the hotel rooms and costs EUR 18.00 per hour.

Guest Parking

Private parking is possible on site and costs EUR 33.70 per day.

Hotel Policies

These are general hotel policies. As they may vary per room type; please also check the room description.

Check-In

14:00 hours

Check-Out

12:00 hours

Cancellation

If cancelled up to 2 days before date of arrival, no fee will be charged.

If cancelled later or in case of no-show, the first night will be charged.

Children and extra beds

All children under 2 years stay free of charge when using existing bedding.

All children under 2 years stay free of charge for cots.

All older children or adults are charged EUR 50.00 per night and person for extra beds.

Maximum capacity of extra beds/babycots in a room is 1.

Extra beds and baby cots are upon request and need to be confirmed by the hotel.

Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club, JCB

The hotel reserves the right to pre-authorise credit cards prior to arrival.

Hotel information

Situated between the Parliament and the Prado museum, just a minute's walk from the Parque del Retiro, The Westin Palace Madrid represents good quality hospitality and sets new standards for the Spanish hotel industry.

The magnificent hotel building, a masterpiece in a city full of art, stands out with its enormous stained glass dome that has become a symbol of international elegance.

Experience The Westin Palace to discover or rediscover Madrid, a sparkling, dynamic city full of charm that hosts the best of the Spanish and world art in a kaleidoscope of sensations: The Prado, the Thyssen Bornemisza Museum and the Reina Sofía Center.

Delightful and seductive, warm and glittering, aristocratic and inviting... The Palace resembles it. Experience The Westin Palace to discover or rediscover Madrid and enjoy this perfect combination in the passionate heart of Europe

Food & beverage

Gourmet Temptations....
The Westin Palace sets the table in a delightful and elegantly decorated "La Rotonda" Restaurant situated under the glass dome featuring an irresistible buffet with music, and a tempting variety of hot and cold dishes inspired by the fruits of the sun, sea and earth.

For a cocktail, coffee or an aperitif, a favourite venue in Madrid is the Palace Bar.

Room information

The 468 magnificent rooms and spacious suites have been updated with all modern conveniences and with the Westin Heavenly Bed and Heavenly Bath. Exquisitely decorated with antique furnishings and original mahogany and ornamental plaster details.

Area information

The Westin Palace is located in the cultural and financial heart of the city, situated in the very centre of the “Art Triangle” between the Prado, Thyssen & Reina Sofia museums. Across the road from the Parliament and within walking distance from the Royal Palace and the Opera House, The Westin Palace enjoys a privileged and unique location.

Terms & Conditions

Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our terms and conditions.

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Overview and availability
Photos
Guest reviews

Click thumbnail to see larger photo. Or show description of this hotel

Top

Overview and availability
Photos
Guest reviews

The guest reviews are submitted by our customers after their stay at Westin Palace Hotel.
They are opinions of guests that reflect their experiences when staying at this hotel.

Total

7.6

Based on 30 reviews

Staff	8
Services	7.6
Clean	8.3
Comfort	7.6
Value for money	6.6

Show scores of:

Individual guest reviews

Reviews are ordered by language and date with a maximum of 25 reviews

Previous page Next page Showing 1 - 25 (Total 30)

Giovanni
Mature couple
Orihuela Costa, Alicante, Spain
May 17, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Location of hotel

Comfort of bed was spolt by squeaking everytime you moved in the bed!

Chia
Solo traveller
Toronto, Canada
April 11, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Staff was unfriendly

6.5

Lisa
Mature couple
Valecia, Spain
March 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Harvey
Mature couple
Birmingham,MI, USA
November 2, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Great location. Beautiful old hotel. Concierge excellent.

Breakfast very expensive. Staff was not well informed of the hours of restaurant.

8.5

Anonymous
Mature couple
Ireland
July 17, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Charles
Young couple
Dallas, USA
July 12, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Thomas
Mature couple
Dublin, Ireland
May 15, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Sergio
Young couple
sant pol de mar, Spain
June 12, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

la ubicacion

la habitacion

Antonio
Young couple
Mancha Real, Spain
June 3, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Rene
Young couple
Torreon, Coahuila, Mexico
May 29, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Anonymous
Young couple
Italy
May 15, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

E' bello lo spazio dedicato alle colazioni e ai pasti..molto luminoso.Ed anche la comodità del letto .Gentili nel farmi trovare gli auguri di compleanno, da parte della struttura ,con una bottiglia di spumante e cioccalatini in camera.

La camera risponde poco allo standard qualitativo garantito dal numero di stelle ed anche carente nei servizi offerti nella camera... mancanza di pantofole,cotton fiock ecc., personale non all'altezza delle stelle dell'hotel (poco gentile e predisposto a farsi capire da un italiano e a capire l' italiano.

Peter
Mature couple
Frankfurt am Main, Germany
May 14, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Preise in der Bar sind inakzeptabel

Christophe
Young couple
ASNIERES, France
May 6, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Service pas digne d'un 5 étoiles !!! Pas de bagagiste ! Buffet à l'arrache pour petit-déjeuner.

Jaime
Mature couple
Lisboa, Portugal
April 20, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

A simpatia do staff

Pieter
Young couple
Julianadorp, Netherlands
March 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Vriendelijkheid

7.5

Antonio
Mature couple
barcelona, Spain
March 25, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

7.5

Joaquín
Mature couple
UTRERA, Spain
March 10, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

El estilo. Hay que considerar siempre que se trata de un clásico,

Sí. Es demasiado caro para los servicios que presta. La cama de la habitación que ocupé se hundía por el centro. El carro de limpieza de las habitaciones siempre estaba en el pasillo.

6.5

Gonzalo
Young couple
San Pedro de Alcantara, Spain
February 26, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

La situacion.

El mal servicio, y el mal mantenimiento de los baños , toallas, etc

Lucia
Young couple
Arroyo del Ojanco, Spain
February 4, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

Su ubicación

que no exista espejo de aumento y set para limpieza de boca y pelo...y zapatillas

6.5

Vicente
Solo traveller
VALENCIA, Spain
February 2, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

9.5

Roderic
Young couple
amsterdam, Netherlands
January 7, 2008

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Dario
Mature couple
milano, Italy
December 5, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

8.5

Marie-kina
With friends
Noisy le roi., France
September 30, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

cadre luxueux et raffiné, personnel aimable et efficace; service parfait

Fernando
Mature couple
Bogotá, Colombia
September 10, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

Fabrizio
Solo traveller
gessate, Italy
August 21, 2007

Staff:		Clean:		Value for money:
Services:		Comfort:

6.5

Previous page Next page Showing 1 - 25 (Total 30)

The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.

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Westin Palace Hotel

Score from 30 reviews

Availability

When would you like to stay?

Check-in date

Check-out date

Hotel Facilities

General

Activities

Services

Internet

Guest Parking

Hotel Policies

Check-In

Check-Out

Cancellation

Children and extra beds

Pets

Accepted credit cards

Hotel information

Food & beverage

Room information

Area information

Terms & Conditions

Individual guest reviews

Customers viewing this hotel are often interested in these hotels as well:

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