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Citykoti Downtown Apartments

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Newest reviews for Hellsten Helsinki Parliament

  • Anonymous
    August 25, 2014

    Good location, excellent kitchen facilities.

    It was no WiFi (on the 4th flour).


  • Eugene
    August 19, 2014

    We liked the distance to the centre not too close thus less noise and reasonably walking distance to the main streets, shops, attractions

    The limited reception attendance hours were inconvenient. And the electronic key system was playing. Hovewer the hotel has emergency telephone to call in those situations. All was resolved at the end.


  • Tamsin
    August 17, 2014

    Great room and staff.


  • Emma
      United Kingdom
    August 15, 2014

    Lovely apartments!! Good location!!


  • Graeme
      United Kingdom
    August 15, 2014

    Location - close to station and attractions - short walk to beach Spacious apartment Modern

    Cleaning was irregular/poor No air-conditioning - very hot Wireless internet was patchy


  • Anonymous
    August 3, 2014

    The friendliness of the staff, the location, and we really appreciated the upgrade to a bigger apartment

    Some things in the apartment were a little worn out, but it didn't really bother us much.


  • Sandra
    August 2, 2014

    the quiet location, the pictures were an accurate reflection of the rooms. very safe location for a family. clean bathrooms

    the double sofa bed the lounge was not level making it not very comfortable.


  • Andreas
    July 31, 2014

    Friendly and helpful staff, good equipment in the kitchen, big rooms, good location,

    no air-conditioning, so the rooms were very warm due to the hot weather outside, no parking space, no staff at the reception during the weekend


  • Jeff
      United States of America
    July 24, 2014

    Central location. Very spacious. Nice neighborhood. Sauna was clean and excellent. Free laundry room.

    Upholstery could have used a cleaning.


  • Anonymous
    July 12, 2014

    Excellent service. In my room the fridge broke the next day after I checked in. It was replaced in less than three hours after I asked the receptionist about it. Very close to Finlandia Hall (less than 10 minute walk), to the central bus station (15 minute walk).

    During one day of my stay elevator was not working.


  • Olga
    June 30, 2014

    Spacious living-room. Everything needed for cooking at home. Good location close to the city center and the park. Pet-friendly. Reasonable price policy.

    Absence of a cafe or restaurant (but, actually, it was compensated by a cute cafe just on the opposite side of the road). The electric kettle in our apartments was in a deadly condition, so we had to use a saucepan instead. And there was no soap provided! We were not ready for this:)


  • Niall
      United Kingdom
    June 25, 2014

    The reception and staff were all exceptionally friendly and spoke perfect English. The rooms were spacious and the kitchenettes were well equipped. The location couldn't have been better. The self-service check-in worked very well.


  • Chua
    June 20, 2014

    Clean quiet and spacious.

    bed is too soft.


  • Yifei
    June 8, 2014

    good location, nice staff, big apartment. Excellent!


  • Michael
      United Kingdom
    May 29, 2014

    Good location just off the the main road so really pretty quite.The main station is only minutes away,with good transport links nearby.And Helsinki is really quite easy to get around on foot,but if you want to use public transport various passes are available.Also there is a very handy supermarket only 400m away with plenty of resturants and bars within walking distance.Very easy to find and you will be met by helpful polite staff who all speak excellent English.Also as it is a card entry system you don't need to keep handing keys back etc.The apartments are clean,spacious,with everything you need plenty storage,large fridge,microwave,hob,all cutlery,plates etc.The bed was comfortable,and a comfy chair to sit on while watching tv.I had an en-suite which again was clean and well maintained.Overall a great place to stay and good value for money in Helsinki as it is way bigger than most hotel rooms.In fact 13 years ago i paid only £10 less for a tiny room shared facilities and no window when i was in Copenhagen.Really enjoyed Helsinki and its lovely people and will probably return and i would not dream of staying anywhere else.


  • Konstantinos
    May 17, 2014

    Spacy room

    Problems checking in our box was empty no cards!!! At 3 o clock in the morning someone tried to get in our room thank god we woke up started shouting and they left...they had our room card keys taken from our box...i called the apartments emergency number they were at helsinki airport....and they said sorry we ll send the security and you ll be charged....???we argued at 3 o clock in the morning no security never came!


  • Fuguo
    May 13, 2014

    location good, quiet, hangout with friends. have a table with four seats

    I asked for room cleaning and more shampo, being ignored by the stuff; reciption closed the whole days on the day I check out. Sauna was not heated in my reservation (I specifically asked for the reservation, and they even not check) thus I spent 1:00 to heat the sauna, and then have no time to use it.


  • Lorraine
      New Zealand
    May 13, 2014

    Location was great. Rooms were fantastic. The staff when they were there very helpful.

    It took a while to work out how to get to our room by the lifts and stairwell but this was not a big problem.


  • Anonymous
    April 26, 2014

    Wifi worked well. Close to the center. Quiet area. Hot dogs/fast food open late at night next to the hotel. Ideal for when you come back completely hammered and crave for greasy food.

    Not enough shampoo.


  • Sarah
      United Kingdom
    April 26, 2014

    No safety deposit box to store valuables


  • Steven
    April 25, 2014

    Comfortable bed.

    Room not cleaned, no towels replaced over a four day stay.


  • Paolo
      United States of America
    April 7, 2014

    Space for the pricing was excellent, location was excellent, neighborhood was excellent, proximity to absolutely everything i needed was excellent.


  • Aurore
    April 3, 2014

    The hotel was well situated (close to the center and train station) The facilities were very nice: large room with practical furniture, wifi, small kitchenette in the room. Possibility to do laundry, use the computer and printer and sauna Good value for the price

    no hairdryer in the room (apparently you can ask for it but it's complicated since there is no body at the reception on week-ends) the dishes supposed to be clean where a bit greasy, but on the positive side you have soap to clean them


  • Elisabeth
    March 28, 2014

    Big size of the appartment


  • Kirill
    March 27, 2014

    Third time staied in HEL and always same choice - Parliament hotel. The location is perfect. Value / price ratio is reasonable for Helsinki city.

    One day break in warm water supply because of the maintenance works by "Helsinki Energia" (heat/water city provider).


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