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Places of Interest:

University of Helsinki (0.2 miles) Ateneum Art Museum (0.2 miles)
Show map Best Western Hotel Carlton

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Newest reviews for Best Western Hotel Carlton

  • Anonymous
    August 28, 2014

    Location, breakfast and very friendly staff

    As many others said before, air conditioning wasn't working in the rooms and it was very hot in late July. I felt deluded, as I booked a room with air conditioning…The bathroom was very small and dark. Mattress was too soft (but I guess this is normal in this part of the world)


  • Keith
      United Kingdom
    August 22, 2014

    Access to Wi-Fi. Room was in spotlessly clean condition. Great spacious bathroom. Handy location.

    Walking up the stairs carrying heavy luggage


  • Claire
    August 21, 2014

    staff very helpful

    no air-conditioning and poor breakfast


  • Caroline
    August 18, 2014

    You actually enter a café/restaurant to get to the reception. This is perfect when you travel alone. Absolutely a cozy place for a business traveler.

    I had some noise from the street, but since I can sleep anywhere I did not mind.


  • Deanna
    August 12, 2014

    We arrived early due to our flights. Management were so helpful and organised our room straight away, as we had been traveling for 24 hours. They served us breakfast too.

    We were not there long enough.


  • Tatiana
    August 7, 2014

    Location is perfect, breakfast is good, bed is very comfy.

    Air conditioning in the rooms is non-existent. Very hot and stuffy even with the open windows and rattling trams and other traffic.


  • Anonymous
    August 5, 2014

    We liked great location, very friendly stuff, cozy rooms and tasty breakfast

    if your window is to the street, then traffic (trams) can bother you, but it did not bother us.


  • Ekaterina
    August 4, 2014

    Right in city centre close to the railway/metro station and bus/tram stops. There's a cafe and a kind of restaurant serving Mexican food on the ground floor and an Italian restaurant just opposite the hotel. Plus free tea/coffee facilities any time of the day on the second floor. Clean rooms, a variety of meals at breakfast and friendly staff.

    Most of the rooms are looking at a very busy street full of traffic day and night so it's quite noisy.


  • Anonymous
    July 29, 2014

    A wonderful hotel right in the center of the city, the nicest place in every sense of the word.


  • Anna
    July 29, 2014

    - very decent location

    - no AC - we were sweating during the night, when tried to open windows - it was super noisy - no elevator - smell in the bathroom


  • Fabio
    July 29, 2014

    Location, clean, nice breakfast

    no AC (impossible for summer), noisy (in front of a very busy avenue)


  • Anonymous
      United Kingdom
    July 26, 2014

    Good sized bed and good breakfast.

    Noise from late night bar in the street outside kept us awake until after 1am.


  • Yung
      South Korea
    July 26, 2014

    Friendly staff, excellent location and great breakfast.


  • Eric
    July 23, 2014

    The perfect location with everything you want to see within walking distance. Great breakfast.


  • Julia
      United States of America
    July 22, 2014

    Staff was great, location was close enough to everything needed.

    It's very basic. There's nothing wrong with that but it should be clear that it's not new or up to date. The reviews in the description lead one to believe it's more than it is. There simply are other places much nicer in a similar price range. There's no elevator and all rooms are on the second floor. If someone is older, traveling with small kids, or has a lot of bags, etc. they should know this.


  • Shu
      Hong Kong
    July 10, 2014

    The staff is very helpful. We arrive at 11:00 in the morning, long before the check-in time. But they arrange the room for us within half an hour.



  • Margaret
    July 9, 2014

    Short walk to central railway station to catch airport bus. Walking distance to market square and ferry terminals, also easy walk to city centre and attractions and restaurants. Hot water in hallway for tea/coffee.Beds were very comfortable.

    Very basic facilities in room. Rooms poorly serviced. Empty soap dispensers not refilled. No other toiletries. No tissues. No fridge. Used drinking glasses not replaced. Stupid shower spilled water all over bathroom floor. Sunday breakfast not open til 8am- no good for early departures.


  • Ozlem
    July 7, 2014

    Location was awsome! Had good energy because of the cafe/bar at the enterance Good internet & breakfast

    Shower was covering the bathroom with water. no aircon in the room


  • Hugo
    July 4, 2014

    Location, staff, internet access, has character.

    no lift.


  • Anonymous
    July 1, 2014

    Premium quality bed

    Extremely noisy room next to construction works, opposite a nightclub and a tram that keeps on going till late at night


  • Stacy
    June 25, 2014

    Such an amazing property located near the harbour and the fish market and not far from where the SAS Airport bus stops / picks up. Our room was a fairly large size and was nicely furnished. The bed was exceptionally comfortable Breakfast was great. Lots to choose from and the usual hot./cold options.


  • Giancarlo
    June 22, 2014


    No lift. Common spaces shared with a bar. Essential furniture and services in the room.


  • Christine
      United Kingdom
    June 16, 2014

    The location is excellent.


  • Lynda
      United Kingdom
    June 15, 2014

    Breakfast buffet was excellent, as was location.


  • Maureen
      United States of America
    June 14, 2014

    The location was very central, and close to transportation. The staff were helpful, and the room was comfortable.

    The lack of an elevator was inconvenient when arriving with luggage. The electrical outlets were awkwardly placed.


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