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Office: Malminkatu 38, Eteläinen Suurpiiri, 00100 Helsinki, Finland – Show map
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1908 verified reviews
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Citykoti Downtown Apartments's staff speaks: Swedish, Russian, French, Finnish, Estonian, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs EUR 29 per day.
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
Swedish, Russian, French, Finnish, Estonian, English
3:00 PM - 5:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 5 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 1910 reviews
Value for money
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WIFI, kitchens facilities, location is very central and good access with metro station and bus terminal, a lot of supermarkets nearby.
the customer service is poor, for them the customer is needed, however is not indispensable. They offer no good options to collect the key out of the office’s schedule, if the office is close, then you have to go to the airport to collect it. In addition to they are not flexible with check out time
The kitchen is very well equipped. Everything that you can think of is available: a water boiler, a microwave, pots, cups, wine glasses, even a dish washer! The apartment is small but very well located. All major sites are within walking distance, and a major bus hop is around the corner. Nevertheless the street is quiet at night, so you can sleep very well! You have loads of privacy and, although small, there is sufficient space for four people. In our building there was an elevator, but because I read in previous reviews that there would not be one I aked the hotel to place us on the ground floor becuase I my 80 year old grandmother cannot walk too many steps. They arranged this right away.
- I liked everyhting but the bathroom was a little too small.
We had noise from a construction area in the house and the agency was really helpful. They offered us a new apartment immediately and were all the time very friendly.
Apartments are perfectly equipped with all necessary facilities. Location is great!
Bed was broken and didn't fixed.
Warm and comfy and great city!
located city center easy acces to transport and airport links
bed was a fold out futon with two foam mattresses placed on top. no typical bed with springs. was ok for us but anyone requiring a proper bed for nights sleep may struggle.
Very friendly Guys in the Office. Location is in 10-20 minutes walk to any central points of interest: shopping,Cathedrals,local Champs Elysees,bus station etc. Kitchen facilities in studio is consisting of almost all you need. Very calm at day and night time. Probably it is specifically for Studio #140 or due to a small number of guests for time of our stay.
There is a dish washing machine in the studio but without some washing tablets corresponding to time of stay. Very Limited time to get the keys in the Office which is the only one quite close to location of appartments.It would be advisable to arrange kind of electronic locks with code or some other way to extend time for keys to be accessible.Specific pricing policy as Studio was booked in1.5 months advance with lowest non-refundable cost. But in 7 days before booking time it was found that same Studio can be booked for 60% of initial price. Suspect that current Geopolitics is a reason.
Nice modern apartments with relativly new furniture. It is easy to feel "at home".
The neighbours above were running through the flat till midnight and we did hear that unexpectly loud. This is a little bit frustrating having a small child that should sleep.
Modern apartment with good kitchen facilities, washing machine, clean spacious sauna and ok location.
Hard to find (even the taxi driver, a local Finn, couldn't find it), no basic essentials like tea, coffee, milk just to tie us over until we got to the shops, the beds were terrible and the children had to sleep in the lounge on a sofa bed which meant we couldn't use the living areas after 8pm each night (and the pictures showed a different set up so we weren't expecting this).
-Close to the city -Everything inside the apartment was available -Easy pick up and Hand off, of the keys. -Comfortable
-Not as clean as I expected -Very small apartment
well located and comfortable, facilities were good and the old lift worked
wifi was good, but interfered with TV at the same time. Size of a room really as opposed to an apartment was ok for price but felt a bit deceived with the term apartment, really a room with kitchen and shower etc. Bang your head from the bed on the kitchen table and difficult to sit on the toilet as well. Armchair/sofa would have been nice but no room in the room. Building was a bit grim.
Kitchen facilities are really convinient! Walking distance to public transportation and even to site seeing places.
Shower room is quite small and not separate from dry and wet places.
Location, comfort, cosy
Would have liked to have had an oven & a lift
No elevator at the building without mentioned it..
Terrible apartment.Its some one house.We stay at one bed room appertment.Its not house its roof!!!!Its scary place!!!Stay there in Scandic Marksi for same price,but that hotel was Perfect. Booking.com i was trust you always,but i never wait from you that you can sell this kind of apartments.Now i have think twice to buy from Booking.com.
There was no one to tern to when I nedded help after the office was closed.
It was very convienient, clean and peaceful. Everything is in walking distance.
The only problem was the bed and elevator being too noisy.
Almost everything was fine! Comparing to hotel prices, here you get a very good room with almost any comfort in a lower price.
You have almost no contact with the reception. Their opening hours are only a few per day. I know that this is the kind of hotel but "hospitality" is an unknown word in that case. Sometimes there are some cooking smells from the neighboring rooms
Limited time window fro picking up the keys for the accommodation.
Conenience of picking up keys at the airport
Inconvenience of dropping off keys at a key slot in the offices. I could just as well leave the keys in the flat. I am sure the office has alternate keys to get in.
I liked having a kitchen.
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