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Office: Malminkatu 38, Eteläinen Suurpiiri, 00100 Helsinki, Finland – Show map
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Citykoti Downtown Apartments's staff speaks: Swedish, Russian, French, Finnish, Estonian, English
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When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is needed) and costs EUR 29 per day.
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private)
Swedish, Russian, French, Finnish, Estonian, English
3:00 PM - 5:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years is charged EUR 5 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 1858 reviews
Value for money
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Limited time window fro picking up the keys for the accommodation.
Conenience of picking up keys at the airport
Inconvenience of dropping off keys at a key slot in the offices. I could just as well leave the keys in the flat. I am sure the office has alternate keys to get in.
I liked having a kitchen.
Even if the apartment is small, it has nearly everything you can need (including e.g. tv, wifi, microwave oven, washing machine, ironing board). We staid there during November, and the heating worked very well. Also the wifi was excellent. The location is very close to city center, to bus terminal and to several shopping malls and restaurants.
The bathroom is not so well organized. A full shower stall instead of the shower curtain (not a so huge expense) would have helped to avoid inundating the whole bathroom... Our apartment was located at the 4th floor without elevator (this was not indicated at the time of the booking).
Arrived in Helsinki and picked up the keys from the airport. The instructions to get to the apartment was clear. Close to the metro station and easy to go to places by foot. The studio was nice.
It's a bit noisy and there was construction work right outside the apartment.
Location: 5 minutes walk from metro, bus station, cinema, mall, 1 minute to food store Cleanliness: all nice maintained and cleaned Comfort: a bit thin walls could give you some sound from neighbors is they are noisy, but not much. Kitchen: all you need to make & store some food is available + trouble-free dishwasher made in maxi comfortable to arrange full stomachs
nothing really. Minor point: light system in the stairs and entrance hall has timer to switch off. Thus, be sure to locate nearest switch to your door.
a bit noisy staircase in early mornings
A well equipped flat which suited us with a young child better than a hotel.
Nothing of importance.
Beware! You can get the keys only from 3 till 5pm. and on Sunday and public holidays they make you go to the airport!
Location and facilities they had given are best as compare to prices elsewhere.
Clean, central, excellent value for money (by Finnish standards). We were a group of 3 female friends travelling together.
dont know what to say.I dont recomend it.
it was dirty, nobady inth ereception (dificult to get in), parking expensive, unconfortable bed and very, very, very old appartment.
nice apartments, pretty much everything was great
they mixed up our booking with other guests so we arrived the apartment with some other guest already checked in expensive key delivery cost to the airport (40 euro)
Location is great; cheap to stay and nice to pick up keys at the airport and drop of next door; very swift free wifi; hot water
Very hot and no heating controls; locks are a bit strange;no luggage hold or ability to extend stay to leave luggage ( though just 4 euros at the station which is a 15 min walk). Take earplugs as the lift and doors closing of other flats are noisy; space is very small, yet for some reason a large wardrobe/ washing machine and very large bed are in the space - leaving just 10cm on one side and 30 cm to get out - so it is really small and uncomfortable - if staying with two you have to take turns to move! Mattress was saggy - but I expected not much better for the price - that is really the key attraction
the location is good, the apartment is cosy and seemed renovated.
the noise!! Inside the apartment we could feel when the neighbors used the stairs and all the bangs of the courtyard door! It was curious that the rules said to avoid making noise after 10 p.m but we realized that the noise actually started from that time until dawn! Noise of people coming in and going out, talking on the stairs and once a next door neighbor made a phone call in our floor corridor at 3 a.m for about 15 minutes!! In addition, early in the morning there was the noise of the workers due to the renovation works in a neighboring building! Another issue was that in the confirmation e-mail before our arrival the location of our apartment was said to be in the same street as the office. However, we were surprised at the airport after opening the envelope containing the key to find out that the exact location of our apartment was different from the one mentioned in the e-mail when we already studied in advance how to get to the apartment from the central station. Also they should consider reviewing the time for check out.
facilities provided such apartment
but those facilities no use for 2 nights staying and no help to open the difficult gate for no reception
The staff. The washer ate my clothes on Friday and I went downstairs to talk to the staff. I was informed someone would come assist and no one did. Saturday morning I was told someone would come assist and again no one showed. Sunday was closed. I had to leave Monday and my friend had to come and pry open the washer. When we showed the staff the washer, they accused me of not knowing how to use the washer but I had read the manual. Washer ruined $500 worth of clothes and staff was completely unhelpful.
The apartment was nice and spacious enough.There was anything one could need when staying for even a bit longer time: towels, hairdryer, dishes, fridge, toaster, coffee machine, water boiler, microwave, stove, dishwasher, laundry machine... The location was superb. Very central but at the same time not too restless.
1. The place is difficult to find and the reception only works a few hours during the day, and gave me unclear indication to find the room - Not helpful at all, I was stuck outside the building in the evening (nearly 0 degree) for half an hour!!! I was Frozen !!! 2. The place does NOT look like the Pictures, Please be AWARE!!! 3. Dirty Room: There was dirty STAINS on the shower room. Unbearable!!! 4. The bed was unclear as well. The sheet and the pillows were DIRTY!!! I stayed there for one night (book for 4 nights) and ESCAPE the next day, and asked for refund, but they refuse to do that!!!
+ location close to the center
- the requirement to leave by 10 am - inability to check in or take keys outside of a 2-hour interval (3 pm - 5 pm) - cleanliness - the requirement to NOT use shower after 10 pm !!!!!
The price was very reasonable comparing to standard hotels. Close to the city center. Kitchenette has all the facilities.
Internet did not work. Shower is super small. In my room (on the first floor) if someone smoked outside the room would stink of cigarettes.
Location was excellent, with all the shops and public transportation nearby! Kampi shopping area was very convenient. Plenty of space in the flat for up 8 people. However, we had only two people and gave us our own space. Value cannot be beat! Staff were great in addressing minor problems.
Slippery rugs at front enterance. Also, was our bad luck putting a penthouse in above us. Normally I know this is not a problem or seldom occurs but happened when we were staying there. Thankfully Citykoti was excellent on their compensation and would definitely stay there again- once construction done :).
The room is clean, warm, and furnished. The apartment is near the central city. The price is relatively low.
The map given with a key at the airport is hard to see, thus making it impossible for us to check the exact location of the apartment and the office without having such a device as Ipad.
Staff are rather useless. They also make getting the keys very tricky.
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