Santa's Hotel Santa Claus    

Das Frühstück war einfach Super. Die japanischen Gäste waren ein Aufsteller. Die Hilfsbereitschaft des Personals an der Reception war besser und freundlicher als im matkailutoimisto (Reisebüro der Stadt)

Freundliches Personal

Wenn ca. 100 Asiaten im Frühstücks-raum sind, kommt das Personal nicht mehr mit dem Abräumen hinterher. Es sieht dann entsprechend schweinisch aus

Besonders gut hat uns die Bedienung beim Abendessen gefallen.

Super Frühstück mit riesiger Auswahl. Vor allem echter Lachs und verschiedenste Heringsvariatienen rundeten das umfangreiche Frühstück ab. Zentrale Lage, mitten im Zentrum. Parken kann man auch am gegenüberliegenden Parkplatz. Sehr tolles skandinavisches Hotel.

The hotel was conveniently located for the city centre. It was clean and modern. The staff were friendly and helpful. I would stay there again.

location and staff courtsey

Excellent facility. Very clean, quiet, luxurious. Fantastic breakfast. Very specious rooms and bathrooms. Very good location.

No free wi-fi.

Friendly staff. Basement parking . Best location.. View of northern lights from bedroom window.Nicest restaurant Zoom Up.

Bath/shower impractical with curved glass..

The hotel room is clean and tidy, the view and location also very good.

The staffs are helpful but seems not very friendly.

You won't get betterin Rovaniemi which is why I picked luxury. Santa Calus Hotel doenst fit a Bookers description - it is a great locality for seeing the Lapland sights - central to the best restaurants ,shops and excursion companies.

Nice location,really good service,nice breakfast, really enjoyed the days there

No internet in the room ,a little bit expensive

Santas Hotel was clean and perfectly located. It was easy to get to by shuttle to and from the airport and close by to all of the Safari Booking companies. Breakfast was ok, but nothing special.

I had expected a quirky little hotel. Unfortunately it us a bug characterless chain type but without the level if service you would expect. The desk staff were friendly but not terribly helpful. I needed to call the airline/airport as I had left something on the plane. The staff were unable to tell me the cost of making a local call. I was told I would find it in my room. It wasn't. Was then told it would be on the television..once again it wasn't listed. The staff member eventually let me make the call from the front desk, reluctantly and telling me she would have to make an excuse to management as the call (local) would cost the hotel. My tea and coffee were not replenished. The door adjoining my room to the next was opened twice while I was sleeping in the evening. A lady then started to walk in even though she could see me. Same person then knocked at my main door a few minutes later. I asked her to wait a minute while I got dressed but she was gone by the time I opened the door. On calling reception, I was told it was a staff member. The experience left me feeling unsafe in my own room.

location, good standards at the reception desk.

the room was a bit cold.

central location

bathrooms

Centrally located, good staff and comfortable room. Nice ambience in the breakfast restaurant.

It is not convenient time for free sauna, from 5 till 8 p.m. Very expensive Wi-Fi and sauna.

Excellent customer service, nice design and buffet

Clean and comfortable.

good size room and very comfortables beds. good breakfast. own parking, but paid (15 euros/day) very clean and quiet. stongly recommended for short or long stay.

a little expansive. the room's price is super ok, but the parking and the internet are extra and the total amount is a little high. anyway, despite the total price, it rest a very good choice (especially when you visited Norway before, where the prices are more higher and the sevices very poors, the most of time).

Very nice rooms - one of the best I ever have stayed at. I would definitely use this hotel at my next stay in Rovaniemi. Good parking facilities in the cellar.

No hot water in the morning, waterleak from the ceiling and no discount at the front desk when I checked out. I wrote a complaint to the manager but haven't heard anytthing yet!!!?

The hotel is centrally located, has spacious and clean rooms, and offers a very rich breakfast. Sauna facilities are good and staff is kind and helpful. It's good value for money.

There is nothing to complain about this hotel.

Tranquility and solitude

Good location, room kind of basic but reasonably equipped, very clean and silent. Overall the facilities are good.

Decor is starting to look a bit worn out and shabby

The breakfast spread was as good as any hotel I have stayed in.

Having to pay for parking after paying what I thought was a slightly high price.

Rauhallisuus ja viihtyisyys