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Property Highlights

Free WiFi Guests consistently rate the WiFi as excellent

Places of Interest:

Market Square, Helsinki (0.2 miles) Helsinki City Museum (0.2 miles)
Show map Hotel Haven

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Newest reviews for Hotel Haven

  • Juliette
      Switzerland
    September 11, 2014

    The room and bathroom, very nice ans cosy, location is just perfect, staff is friendly... For me the best hotel in Helsinki

    Could not get a late check-out... But it happens...

    9.6

  • Luca
      Switzerland
    September 7, 2014

    If you want a place to stay in central Helsinki this is a Great spot!!

    Staff are friendly and service is efficient

    9.6

  • Rui
      Brazil
    August 28, 2014

    Great Staff, decoration, they have good options of restaurants to have dinner,

    We would like a queen bed but they insist to put to beds together...

    9.2

  • Annabel
      United Kingdom
    August 24, 2014

    Staff especially front desk and waiters

    10

  • Anonymous
      Ireland
    August 21, 2014

    Location. Excellent room, good size, comfortable. Very good breakfast. Havis restaurant very good. Generally, a very nice atmosphere.

    9.6

  • Anonymous
      Finland
    August 20, 2014

    perfect place,fine terrace, fine restaurants

    10

  • Lise
      Denmark
    August 13, 2014

    Location, cleanliness, beds.

    Room service was poor (I was travelling with a dog, so I used it a lot). Not possible to get a soft boiled egg whether I chose 4 or 7 minutes - it was served raw (the white not cooked) and cold! The door knob fell of one of the cabinet doors, but couldn't be fixed till Monday (I was there Friday till Monday) so had to pry the door open using my fingernails. I had advised that I was travelling with a crutch and a broken leg - but I had to carry my own luggage up. My room was placed as far from the elevator, as at all possible! Service was, generally speaking not what you expect of a 5 Star Hotel. There was a water kettle in the room - if you wanted coffee or tea you could call and they'd bring you a teabag for 5 euros! Room service was 10 or 20 euros extra depending on the meal! I was not impressed with this hotel and I would not stay there again!

    7.9

  • Marika
      Switzerland
    August 10, 2014

    Haven's location is perfect and we really enjoyed the view to the sea. The breakfast is really enjoyable and the service is great. The best thing about Haven is its special, wonderful atmosphere - once you experience it, you'll always want to return.

    10

  • Jan
      Sweden
    August 10, 2014

    Excellent breakfast Very quiet Location Neutral but comfortable decor Inhouse restaurant (Havis)

    Glass sliding door to the bathroom (Style Room) gives very little privacy. Personally I would prefer a normal door.

    9.6

  • Anonymous
      Australia
    August 7, 2014

    Good food, great location, staff very pleasant

    Squeaky floors, lack of seating in the room

    8.8

  • Outi
      United Arab Emirates
    August 4, 2014

    The best hotel I've stayed in in Helsinki!

    9.2

  • Anonymous
      United Kingdom
    August 3, 2014

    Breakfast, location, bar,

    A/c system a bit weak given the heat in helsinki.

    8.8

  • Susan
      Australia
    August 2, 2014

    the cozinness of the room, the wonderful views with our paid upgrade, the top notch staff at front desk, so knowledgeable and friendly, the breakfast room

    Nothing, I've been there last year but my husband had not .. he thought was fantastic too

    8.8

  • Pamela
      United States of America
    August 1, 2014

    The room, the location, the staff, the bath products, the decor, the bed.

    The issue with watching a movie, the breakfast buffet could be a little more extensive.

    10

  • Frank
      Netherlands
    July 30, 2014

    Left hotel early morning to catch early flight, reception even prepared me some croissants and coffee: great service !

    10

  • Anonymous
      United States of America
    July 22, 2014

    parking

    9.6

  • Anonymous
      Singapore
    July 22, 2014

    My son and I shared a room that was toward the back of the hotel. It was nice and quiet. Liked the black-out curtains - they worked very well to keep the summer sunlight out.

    My parents had a room facing the road (hotel's entrance). They could hear a lot of traffic noise.

    9.2

  • Anonymous
      Japan
    July 21, 2014

    Enough for me

    Nothing special

    9.6

  • Sandra
      Netherlands
    July 20, 2014

    Quiet rooms, excellent bed and bathroom

    10

  • M
      Singapore
    July 19, 2014

    Bad view but staff were fantastic !

    Brick wall view

    9.2

  • Nathan
      United Kingdom
    July 16, 2014

    Wonderful room, great location.

    10

  • Martin
      United States of America
    July 8, 2014

    A wonderful hotel with great location and walking distance to everything Helsinki has to offer - and bikes for use in a city very amenable to biking. Great, attentive service and a spectacular restaurant.

    10

  • Anonymous
      Russia
    July 7, 2014

    A very good location, a silent street. Close to the main sights. Clean and cosy room, a big bathroom, nice and soft beds. A good Finnish breakfast in the inner yard's restaurant, a very pleasant place.

    Cleanliness of a 5-star-hotel should be on a higher level, than here. Bed linen and towels were clean. But, for example, there was a big smudge on the carpet right near the bed. Bathroom was good, clean (the bathtube itself, towels, sink). But the brush for the toilet bowl was unclean (and remaind unclean my whole stay). Toilet paper reel was already started by a previous guest (not a 5-star-tradition). Bathrobe had a torn hanging loop (also strange for 5 stars). But those are all details, generally the hotel is very good.

    9.6

  • Roderick
      Canada
    July 1, 2014

    The location right on the harbour with loots of restaurants nearby. The restaurant Havis in the hotel was excellent Accommodating staff

    Despite a welcoming note from the manager welcoming us for our anniversary - they said Bookings.com only reserved the room for one so we had to pay additional $ as well the price was higher for the weekends which was not our understanding

    8.3

  • Anonymous
      United States of America
    June 20, 2014

    the staff were very knowledgable and helpful. Breakfasts were excellent. We could walk everywhere. Loved being so close to the Harbour and markets.

    9.6

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