Holiday Inn Helsinki West - Ruoholahti  

Quiet place with nice views place but still close to the city center and to a metro station (somenthing not so easy in Helsinki give the limited metro network). There's a medium sized Shopping Center just across the street wich is helpfull. Nice and spacious rooms. Even cleaning ladies did speak good english!

Extremely expensive parking (21 euros / day) for a non central location. And even with that price the service was low quality as you had to ask the reception to open the door each time. At least 4 times I had to wait 15 mins for someone on the reception to open the door as there was no one around at all.

There was all thing that we need in hotel room.

This hotel is far from downtown..

Staff were very helpful and friendly. Breakfast was excellent, plenty of choice. Car park on site was a necessity.

Parking fee of 21 euro a little high.

Nice location

Even though we paid €110 per night, we did not have wifi. To have it we needed to pay an extra charge of €3.5. Even in a hostel is for free

I loved it that even if the hotel hadn't seen my request for a bathtub, when I mentioned it at check-in, the lovely lady moved me up to the ninth floor, to a nicer room with a bathtub (only one room with a bath tub per floor). The room was really nice, the bed and pillows superb. Most of the staff was very friendly and service oriented. There was a great room service menu available, much nicer than in most Helsinki hotels. When leaving, the lady at the check-out counter was very nice and went the extra mile to make up for the mess with the breakfast. I would definitely visit this hotel again.

I ordered the room service Classic breakfast and was sorely disappointed. For almost thirty euros I expect more than fruit salad out of a jar, hot chocolate from a bag, a boiled egg. The bread selection was nice, but didn't manage to make up for it. Also be adviced that the breakfast can only be gotten in the opening hours of the hotel breakfast, which is pretty late in the weekend. Nobody will inform you of this, the breakfast will only not arrive at the ordered time. This was the only time I encountered snotty service from the person at the reception. Breakfast is not included in the hotel price and I would not recommend it. You're better served by a nearby café. (much more affordable also)

Nice and cozy interior, good location, good price.

Sauna is separated to women and man, so it's not possible to have sauna for a couple (even one big sauna for all would be better). Shower was leaky in room. Wi-fi is paid.

Nice room, comfortable bed, russian programon TV

broken ice machine on a floor

Very helpful professional staff, clean room, excellent shower, 2 free bikes for all guests in the hotel, great view on 9th floor/executive room, flexible with booking rooms (i could add some nights without problems; fast response)

Water leaked a bit in the bathroom during a shower. One towel and the problem was solved. Can recommend this hotel to everyone!

Close location to city and shops across the road.

The dining room could have had cleaner table covers.

It's calm place near the center of Helsinki. We have good relax and have a good breakfast.

не понравилось отношение к своей работе горничной.

Sijainti, viihtyisyys