1. We were having holidays during Easter's break (good Friday, Saturday, Sunday, Monday). They only briefly cleaned the room on Saturday, without changing towel. They did not do any clean to our room for the rest of the days. The reason is they don't work on public holiday. I can somehow understand. But it's still wired. We have to clean the floor and ask for clean towel everyday from the reception.
2. We are 4 adults, we booked a family room with 5 bed and a extra sofa bed, thought it should work out. It turned out to be quite a small room - a standard economic hotel room with small loft. Three beds in the loft are really for kids, small and very thin mattress. I can even feel the bed frame when I slept on the mattress.
3. The room is so small that it's almost completely full with our luggage and snowboards.
4. Because we went there for ski holiday, we returned with muddy snowboards and boots. It's very easy to get the floor dirty with sands and snow. And they don't clean the room because of Easter holiday ... I can somehow understand, but I feel really uncomfortable.
Staffs are helpful. Half board(breakfast) is nice. Location is almost perfect, 5min walk to zero point, 3min walk to restaurant, bar, pub. Sauna is in the room and is not bad.