The widely advertised Northern Lights Alarm is really expensive: you have to pay €25 the first night and then €10 for each following night. They'll give you a mobile phone and send you a message on it (I'm not even sure it worked, we never had any alarm). We stayed in a suite, which was definitely too small for 4 people (our boys having to sleep on a sofa bed). If you want to have your room cleaned, you have to ask for it (simply putting the sign outside didn't work in our case). The wellness area is really old: the pool is tiny (just suitable for very small children, though in fact there's no kids' area), the hot tub was not warm enough and the sauna is not very attractive (but we had a small one in our room, and used that instead). There is no direct access to the wellness area from the rooms (in fact you don't even have slippers). You always need to go to the reception (before and after) which was quite weird. The staff was quite unfriendly.
The hotel is nicely located in Luosto. Our room had large windows overlooking the forest. Breakfast is quite rich, in a nice, large room with again a nice view. I would recommend the log cabins, which look really nice (much better than the rooms in the main building).