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Newest reviews for Les Agassins

  • Barry
      United Kingdom
    July 22, 2014

    Nothing

    No food no wi fi in room no English tv in room nowhere to relax had to find supermarket to find food to eat in our room. Too far at our gar to find another place to eat.AVOID At all cost. Not cheap !!!!!!!!

    2.5

  • Anonymous
      United Kingdom
    June 29, 2014

    Having stayed in some fantastic (similarly priced) hotels during our 10 day stay in Provence, and on the basis of previous positive reviews we arrived with high expectations. However from the outset our experience was less than ideal. The receptionist first asked if we were a party of six, when there were obviously only two of us (they'd received our two suitcases by taxi in advance). She then escorted us to our second floor room, and on reaching the door apologised that she'd brought us to the wrong floor. We'd booked a 'Superior" room which was not the case; on our arrival there was barely any toilet paper on the only roll and a completed questionnaire left by the previous clients was still on the bedside locker. The room decor was very basic, and gouges in the wall (from suitcase handles etc) had been covered with a large/unsightly piece of white perspex, and the spa bath didn't work. The staff weren't very attentive; I reported the non-functional bath to a member of the housekeeping team who told me I had to report this directly at reception. As individual issues some of the inadequacies I've identified would have been almost inconsequential, but there were too many unsatisfactory episodes during our 2 night stay. We had intended to eat at the highly recommended restaurant, but based on our experience of the hotel itself we changed our minds. A final comment is that, as other reviewers have remarked, the hotel is a substantial distance (45 minute walk) from Avignon centre in a rather run-down sprawling urban area.

    5.4

  • Anna
      United Kingdom
    June 21, 2014

    Decor. Building. Peace.

    No internet

    7.1

  • Manuela
      United Kingdom
    May 18, 2014

    The location in relation to the old part of the city.

    Needs a face lift. Restaurant was closed so we were forced to go out. No wifi in the bedroom.

    5.8

  • Petra
      Poland
    May 5, 2014

    Location, pool

    Out of 3 receptionist only 1 spoke English! For 4star hotel that's very poor. We ate one dinner at the hotel. The taste was excellent but we had to wait 1.5 hours for the meal (the starter) which is simply not acceptable.

    7.5

  • Yan
      China
    May 4, 2014

    very nice,i do love this beautiful hotel.

    7.5

  • John
      Canada
    April 18, 2014

    Beautiful gardens, cleanliness of hotel, courtesy and helpfulness of staff.

    Only one small bar of soap for 2 people for 3 nights, no facecloths in bathroom, no facial tissues first 2 nights, and most importantly, no mat for the shower. The shower floor was very slippery and there was neither a mat nor a safety bar to facilitate a safe entry and exit from the shower. This is of great importance to us senior travellers.

    10

  • Anonymous
      Serbia
    April 13, 2014

    Wifi very poor Mosquitoes in the rooms!

    5.8

  • Gillian
      France
    January 7, 2014

    The hotel is convenient for Avignon itself, there is an excellent Park and Ride nearby. The hotel is set in very pleasant grounds and is very quiet. The staff are professional and charming, the food is excellent and the bed was superbly comfortable.

    I would have liked more choice on the evening menu; the hairdryer was very poor and difficult to use; the lighting in the bedroom was inadequate to read by. But these are small quibbles and I would stay there again.

    8.8

  • Anonymous
      United Kingdom
    September 4, 2013

    Excelent staff and manager friendliest in France ever Customer service excellent Very good food lunch and evening

    BBC new channel no sound without buzzing Air con broke mid week Mosquito bites in abundance Pool very cold and not easy access as slightly disabled Breakfast expensive per head daily Taxi service into town very expensive if no car

    7.5

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