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Property highlights

Free WiFi

Places of interest:

Notre-Dame Cathedral of Rouen (0.2 miles)
Show map Comfort Hotel Rouen Alba

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Newest reviews for Comfort Hotel Rouen Alba

  • Peter
      Netherlands
    31 August 2014

    The surround and an unexpected amazing light / sound show in front of the cathedral.

    The staircase and the idea there is no separate fire staircase.

    6.7

  • Alfredo
      United Kingdom
    24 August 2014

    The location is the only good thing in this hotel

    Very bad mainteinance , less than basic, even the light in the bathroom didn't work. No lift

    3.8

  • Anonymous
      Australia
    12 August 2014

    The location is close to everything you need. The bed was warm and very comfortable. The shower never had any issue with hot water, though the water pressure could be slightly better.

    I could hear if anyone used the shower or taps in the other rooms - there was no soundproofing really, I could hear whole conversations of people in the corridor even if I had my television on. Luckily no one was loud early in the morning or late at night.

    8.3

  • Francesca
      Italy
    12 August 2014

    Very well located: close to the center, free parking at night, low cost during the day. Clean. Good breakfast. These aspects have compensated the stairs with luggage to reach the floor and the very small room. Good level for a two star hotel.

    Very small room.

    7.9

  • Vera
      Austria
    12 August 2014

    Just some minutes to the city center. The room was tidy and nice.

    After 9 a.m. breakfast was not what we expected.

    10

  • Nicholas
      Spain
    29 July 2014

    friendly staff comfy beds value for money location

    It is what it is, a good value little hotel ' no frills, but a good place to sleep and then walk the city.

    9.2

  • Yan
      United Kingdom
    21 July 2014

    Location is perfect.

    Washroom is too small, even just for a kid.

    7

  • Gordon
      United Kingdom
    21 July 2014

    Hotel's location, so near to the city centre and all the beautiful places to visit.

    Small room on third floor and no lift.

    7.9

  • Anonymous
      Spain
    21 July 2014

    The location is great and there is a parking around the corner

    Doesn't have elevator and bathroom is very small

    6.7

  • Robert
      United Kingdom
    20 July 2014

    The staff were friendly and as helpful

    No air conditioning, next to a karaoke bar with no air con you can imagine no sleep at all could not have the windows open because of the noise could have the windows closed because of the heat

    3.8

  • David
      United Kingdom
    19 July 2014

    Location is superb with a room overlooking the Cathedral. Breakfast good with a wide choice.The young manager(s) were most helpful and skoke good English.You pay for the location but would use again with a lower floor

    our room was very basic but clean. the bathroom was very small and there is no lift and we were on the top floor.

    6.7

  • Steve
      United Kingdom
    16 July 2014

    our room overlooked the Cathedral, which was lovely a short walk from the front of the hotel and we were walking along the banks of the Seine stunning views, we then wandered into the the old region full of Restaurants, then we wandered along to the Cathedral for pictures what a building, from the front in the piazza was a lovely little Restaurant next to brasserie Paul the food was sublime and huge portions

    That we only had time for one night stop

    10

  • Maurice
      United Kingdom
    15 July 2014

    WELL SITUATED, ONCE FOUND !

    WE USED A SAT NAV - PROBLEM IS THAT ALL DIRECTION USE STREET NAMES. THESE ARE OFTEN DIFFICULT AND SOMETIME IMPOSSIBLE TO SEE. (NOT HOTELS FAULT)

    5.4

  • Guy
      Canada
    15 July 2014

    Not a damned thing!!

    everything about it! The room was so small - no room to stand by the bed. The lighting was almost nil! A rip-off! for the price! Never again! Both of the Comfort Inns we stayed at in France were a farce of a hotel! Real dumps! My husband had to carry our luggage up 4 flights of stairs -no lifts!

    3.5

  • Anna
      Ukraine
    24 June 2014

    Fabulous breakfast - fresh pressed orange juice, toasts, plenty of bakes, eggs, ham, yogurts. We were unexpectedly surprised! Good location, near the main Cathedral, a little bit far from the Gare SNCF, but it was just a pleasure to walk along the streets of Rouen. Clean. Highly recommended!

    9.2

  • Josie
      United Kingdom
    22 June 2014

    Location very central plus car park next door

    Pick a room one up from basic,room was ok but bathroom very small

    7.5

  • Stephanie
      United Kingdom
    20 June 2014

    Our small dog was allowed to stay. Great location near the cathedral. Very helpful and friendly reception staff. Somewhere to store my bike.

    No lift and we were on the 4th floor!

    8.8

  • Alison
      United Kingdom
    16 June 2014

    Good location Good breakfast Able to park outside cheaply

    7.5

  • Alejandro
      United Kingdom
    29 May 2014

    Coffee service in the room (kettle, mugs, etc).

    They didn't replace the coffee after we used.

    8.3

  • Jacqueline
      Canada
    29 May 2014

    The bed was very comfortable, but the rooms were really small

    The shower in the bathroom has a very small lip around the edge and if you are not careful water can and will leak out. Our room was better than our friends who's bathroom had a lot of black mold around the shower due to leeks. We were on the 3rd floor and there is no lift so carrying luggage up the stairs was a concern.

    5.8

  • Anonymous
      United Kingdom
    18 May 2014

    All above

    Noise in street at night, noise from people and card. Noise from internal plumbing.

    10

  • Anonymous
      U.S.A.
    8 May 2014

    Good WIFI, I streamed tv. Very comfortable bed and good towels. Quiet. Close to everything and 15 min walk from train. Would stay here again

    9.6

  • David
      United Kingdom
    2 May 2014

    Easy to find. Good location.

    No lift.

    9.6

  • Andras
      Belgium
    21 April 2014

    The hotel is very well located, some rooms have a view of the cathedral. But that's all the positives.

    The presonnel was not the least bit helpful. The room was small, you could hear everything from the neighbouring rooms and the water pipes of all the hotel. There's no lift and there are 4 floors. The berakfast was poor, had to ask for everything, the baked goods were hardly beaked, there were two little pieces of dry chese, the coffee machine was broken, all that for 12 euros. Definitely not worth the money.

    4.2

  • Jeffrey
      United Kingdom
    21 April 2014

    The hotel itself is very good, very comfortable beds and nice and clean. The shower was a little comfy but you can't have everything. The breakfast provided was magnificent and thoroughly enjoyed by us. The only thing that marred our stay here was the noisyness of the other guests who didn't seem to give a toss for their fellow guests and the continuous plumbing noise which went on all night.

    Walls are paper thin, also you have to pay for parking. For people who can't climb stairs too well beware there is no lift.

    8.3

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