Comfort Hôtel Rouen Alba  

The location of the hotel was perfect for us, it's situated between the river & the cathedral & was very quiet apart from when the cathedral bells were in full flow but I guess the whole of Rouen could hear those! The reception staff were friendly & spoke excellent English, when we checked in we were offered a map & any help we wanted. The room was comfortable & very clean when we arrived with a TV, safe & tea & coffee making facilities which isn't usual in France from my experience.It was good value for money.

The hotel has no lift, it wasn't a problem for us as we were on the first floor but had the room been higher up then it may have been difficult. Also the tea & coffee weren't replaced on the 2nd morning of our stay & only basic cleaning in the room was carried out that day, basically the beds were made & that was all.

Good location - in walking distance to the cathedral - lady on front desk was very welcoming and offered map and info without asking on checking in.

There is no lift(elevator) - It is 68 steps to the fourth floor where our room was - coffee/tea making facilities in room, stayed two nights so had full day in Rouen which was great - on second day didn't receive any coffee/tea (oversight?). We did book a 50% offer on booking.com on this hotel so it was very good value for money. Difficult to park in front on square (very busy) and have to pay person who wonders around - parked in underground parking garage around the corner which is 9 euros for 24 hours.

Very pleasant staff, comfortable clean room. Good breakfast. Easy check in and out.

No lift (4 floor hotel and tough if you're at the top with small children as I was). Not a great choice of eating immediately surrounding hotel, but many within walking distance. Lighting on stairwells a little dim.

Even though walking to and from the train station seemed a trip, Rouen downtown is not that terribly extensive and therefore it was quite easy, even though at first I was a little lost. The hotel is a block away from the cathedral conveniently. It is also quite near the river front. It was very clean and well maintained. The 10 euro buffet breakfast may seem a little expensive but the choices are plenty. If you don't want that, there are bakeries nearby. The convenient location provided me the opportunity to explore the town even late at night -- although there are not too many restaurants for late diners except the expensive tourist- traps near the Market Place (where St. Joan of Arc was burned at the stake). There are some restaurants on rue Republic, much cheaper.

The bars nearby had many late customers who were making a lot of noise at late hours. That was the price I paid for having a room facing the front street!

Situation géographique

4èMe étage sans ascenseur Chambre sentant le tabac froid Douche non située dans la sdb sans éclairage Ménage sommaire entre les 2 nuités Petite Déjeuner facturé 12€ alors qu'il n'y a pas de pain frais, que les patisseries et les viennoiseries semblent industrielles !

Hôtel bien situé avec un personnel efficace. Chambre joliment décorée et bien meublée. Literie confortable.

L'isolation phonique est une catastrophe… Entre les bruits des chambres voisines et ceux des circuits de plomberie. Le confort acoustique est du même niveau, entre chasse d'eau et ventilation sonore de la salle de bains … Incroyable, pour un hôtel présenté comme entièrement rénové en 2005. C'est dommage, … Il faut revoir le budget et changer de Maître d'œuvre…

L’hôtel est très bien situé accès direct au vieux rouen

Comme j'avais lu dans les commentaires après réservation,effectivement il n'y a pas de chauffage dans la chambre,ni dans la salle de bain prévoir de faire sa douche en dehors de l’hôtel car pas d'eau chaude non plus c'est très désagréable. Parking à proximité mais payant donc galère pour se garer car beaucoup de monde à attendre une place.

La situation géeograhique. Amabilité du personnel. Choix et diversité du petit déjeuner. Qualite de la literie.

L'isolation phonique des chambres. La qualité, quantité et propreté du linge de toilette. La salle de petit dejeuner tres petite.

personnel poli et tres courtois calme c est un hotel super je le recommande aux autres

La vente flash et la chambre à 35 euros !!!

Le petit dej à 12 euros. Pas testé.

Centre ville de rouen. Partenaire d'un restaurant à proximité, pouvant bénéficier de 10% de remise. Personnel sympathique.

Chambre très basic. Salle de bain très petite avec petit lavabo. Absence d'ascenseur. Petit-déjeuner pas à la hauteur du prix. pas de parking (parking à proximité payant où SDF font refuge, et note signalant des vols)

Personnel, propreté, au pied de la cathédrale

L'isolation ... entre les chambres et sur l'extérieur. Fenêtre sur place bruyante peu isolée.