Hotel Le 21ème  

Location - its close to old town & 20-minutes walk to train station

Our Room no. 131 particularly bathroom smelt of bad odour throughout 3-nights stay APR 05-08. When we opened window to rid off the foul smell, the noise from downstairs bar past midnight was too loud for us to sleep. When we arrived 05APR at 11AM, a middle-age female receptionist told us to come back 2PM after our Room is ready, to which we accepted. When my wife asked for permission to use the toilet which is in the adjacent dining room, she rudely said quote "no toilet" unquote. When she asked for city map, she again rudely said quote "no map" unquote. Sadly for us, she is on day-shift 7AM to 7PM throughout our 3-day stay. In contrast the 3 younger night-shift staff were all polite & helpful. For the same rate, prepaid & disallowing refund for cancellation, we could have stayed at any of the 2 better hotels along the same road - Best Western Hotel Europa & Hannong Hotel if we had known of the bad odour in the room & the rude receptionist. From an easy going matured couple from Borneo Island who visited France & Italy 7 times in last 11 years

Little price. Historical situation. Cleaness of the room. Welcoming staff

The location was about the only good thing about this hotel. It was fine for me because i was just using it as a place to sleep but if you're looking for any form of luxury I wouldnt go here

The room is small but i understand that I probably got what i paid for. The bathroom was a bit ridiculous though. the shower was bizarre and the bathroom smelled like urine. it was pretty horrible honestly but i just spent the majority of my time outside of the hotel. Also I was lucky that my friends speak French but be aware that most of the receptionists dont speak other languages besides French.

The beds were clean, the room was warm and the staff were helpful. It is situated conveniently close to a tram station.

The room and bathroom were both far too small, especially for the price that was paid. There is too little space between the bed and the wall to move between the two comfortably with one's luggage. Hence, there are scratches against the wall made by other people's baggage. The television, which was promised, did not work. I was not given a password for the wifi. On booking.com this hotel was listed under hotel's with airport shuttles. I was very disappointed to discover that it has never had one. Clearly either booking.com has made a mistake, or has been supplied with incorrect information. This is not acceptable. Please fix this.

Convenient for Central Strasbourg

Breakfast very unimaginative.

The best of this hotel is the location.

Basic and clean.

The room had been used by smokers so stank of stale cigaretes. There was no option for a non-smoking room.

Great location in a beautiful city.

Very clean and modern room (studio), fantastic location, very open and friendly stuff !

A little bit expensive, but the srvice is really good

i chose thi hotel because of it's lacation - two steps from Place d'Homme de Fer where all tarms meet, les than 15min walk from train station. loads of different restaurants, shops, squares etc.

because it is in the city centre the noise was unavoidable. I couldn't get an iron. i think the ventilation didn't work in the bathroom so there was a funny smell.

Free and efficient internet access. The hotel is excellently situated and the price was fair especially for the dates.

Bonne literie. éClairage correct. Bonne insonorisation.

La télé est tombée en panne pendant notre séjour. Manque de place pour les bagages.