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Best Western Royal Saint Jean
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8.1
Top
Based on
139
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews
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Jean-marc
Family with older children
Lyon,
France
June 17, 2009
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I asked by phone to have the room ready early in the morning, as I arrived by an early flight, and they did it! Usually, the reaction to such request is; "Sorry Sir, but check in time is 12:00" |
8.5 |
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Valerie
Mature couple
London,
United Kingdom
May 7, 2009
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Staff were excellent, very friendly and informative. |
8 |
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William
Mature couple
Turlock,
United States of America
May 3, 2009
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Nice reception staff. Good location by the rail station and the tram. Nicely redone. |
10 |
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Alex
Mature couple
Godstone,
United Kingdom
March 30, 2009
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Friendly staff, comfortable and ideally located for the Gare Saint Jean The area around the hotel is rough. Walking at night is not recommended! |
7 |
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David
Mature couple
Bucharest,
Romania
March 1, 2009
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The room may have been small to the point of cramped but everything was there. Lots of little things which are often not supplied in other hotels. Lovely soap, generous amount of shower gel, tissues, sweets, biscuit. bathroom tiny but spotless. breakfast not worth the cost. stale croissant, luke warm coffee. better to cross over to 'Paul' at the station and get fresh and tasty at half the price. |
7.5 |
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Anne-laure
Young couple
Le plessis trevise,
France
January 14, 2009
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Please write at least 15 words |
7.5 |
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Lee
With friends
Woodham Walter,
United Kingdom
December 1, 2008
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Nice and quiet, despite convenient location near the Station. Decent shower. All seemed clean, staff very pleasant. Couldn't work out how to use the aircon, no instructions were apparent. Also, would have appreciated more Tea/Coffee supplies in the room - only enough was left for one cup of each. No Safety Deposit Box in room. |
6 |
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Jeanne
Mature couple
Frankfort,
United States of America
November 8, 2008
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The staff (desk, maids, hoteliers) |
10 |
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Les
With friends
Singapore,
Singapore
November 3, 2008
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Located next to train station for a 5am train journey It is what you get- a hotel next to a train station |
7.5 |
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Don
Solo traveller
Albuquerque,nm,
United States of America
October 19, 2008
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Staff was supremely helpful. Room impeccably clean and neat. There was nothing we could have asked for that would have been better suited to our needs. |
10 |
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Anonymous
Mature couple
Australia
October 16, 2008
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Close to tram; small but comfortable and clean room; close to train station |
7.5 |
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Rebecca
Young couple
birmingham,
United Kingdom
October 9, 2008
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Located very close to station and trams. Immaculately clean, very pleasant bilingual staff, breakfast in bed and a well stocked mini bar, everything we needed for our one night stay. Not the prettiest location in Bordeaux and construction works surrounding hotel. The lift is tiny so could be problematic with lots of luggage. |
10 |
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Alan
Mature couple
Southport,
Australia
October 7, 2008
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Location to railway. Near light rail station. Breakfast was adequate. Staff were friendly and helpful. Room was neat and tidy but we found our room and bathroom far to small. Found it difficult to have our travel bags open and walk around room. Airconditioner didn't work well on cool. Signage to this Hotel is inadequate.Based on our room only, we would recommend stay for singles and young couples. |
7.5 |
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Max
Mature couple
SannLuis Obispo,
United States of America
October 3, 2008
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Personnel were friendly and helpful. Air-conditioning did not work. I was told it would be fixed. It WASN'T. good bathroom Very small room, barely adequate. I would not complain except that the air-conditioning did not work. Promise to fix it was not honored. We had to open the windows to cool things down and then the noise from outside made it impossible to sleep. |
5 |
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Anonymous
Young couple
United Kingdom
September 30, 2008
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The room was comfortable and the bathroom very clean with good quality, fresh toiletries each day and a well stocked minibar (fridge) and tea and coffee. The reception/bar area is welcoming and has a range of newspapers, guidebooks and local information. The staff gave us a local map when we checked in, which was very useful. The disadvantage of being so close to the main station is that it feels like a rough part of town - some people might be uncomfortable about that although I don't believe it's actually any worse for crime etc. than other places. |
9.5 |
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Anonymous
Mature couple
United Kingdom
September 25, 2008
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nice room, friendly people, convenient for the station |
8 |
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Jean
Mature couple
Hillegom,
Netherlands
September 15, 2008
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convenience for station (we put our car on car-train and followed it up the next day). Even though close to station, not a shabby hotel at all! Also, the tram took us right to nice centre, restaurants etc. The continental breakfast was €5, and the buffet €11, we were charged €11 each when we only had continental (in my opinion) bread, croissants, coffee! Perhaps they should be clearer on what you get... |
8 |
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Kathryn
Young couple
38 Tai Hong Street, Sai Wan Ho,
Hong Kong
August 18, 2008
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Close to the train station. Nice & helpful staff. Room is kind of small. |
7.5 |
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John
Mature couple
sun city west,
United States of America
August 17, 2008
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very helpful staff--very close to the gare room was quite small, but satisfactory for a one night stay |
8.5 |
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Julie
Family with young children
enfield,
United Kingdom
August 17, 2008
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Good location near the train station and also tram station which was perfect for travelling into the Centre to explore. |
8.5 |
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Anonymous
Solo traveller
Czech Republic
August 12, 2008
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Buffet breakfast was poor, almost finished at about 9,15am |
8 |
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Peter
Family with older children
diggers rest,
Australia
July 30, 2008
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Bigger rooms than many French HotelsEasy access to city centre (tram) Easy access to railway station. Appeared not in a very nice area (sex shops), but the hotel made up for it and we never felt unsafe |
7.5 |
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Anonymous
With friends
Canada
July 22, 2008
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Further from town than I expected. However, the tram was easy to use. Also, it was noisy because of the train station. I did not expect it to be that noisy. |
6 |
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Fred
Mature couple
Wien,
Austria
July 16, 2008
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Location breakfast information and tarif was confusing |
6.5 |
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Anonymous
Mature couple
United States of America
July 10, 2008
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Clean and close to train station |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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