Appart'City Carcassonne  

Un po' decentrato ma confortevole e pulito

La professionalità e la disponibilità del personale. La relativa facilità di accesso alla struttura. La posizione in zona tranquilla, non rumorosa.

La mediocre manutenzione dei servizi, in modo specifico dell'impianto doccia, con alcune componenti non adeguatramente fissate alle pareti e con concreto pericolo per gli utilizzatori. Con un minimo di impegno e buona volontà tali carenze possono essere emendate.

La pulizia delle camere e della piscina

Monolocali un pò troppo piccoli

Comodità di accesso alla città.personale disponibile , camere spaziose con buona possibilità di preparare pasti in camera

Tutto bene!

Struttura hotel e la possibilità di parcheggio

Reasonably handy for carcassonne-good value for money

The fold down sofa bed-we thought that we would have had a proper bed

Parking was easy, and the hotel staff were really friendly.

The kitchen was not fully stocked with utensils - for instance, no sharp knives to cut vegetables, and we chose this apartment because we would be able to cook there. Also, the sofa bed was uncomfortable.

Staff were helpful. Room spacious and clean. Plenty of easy car parking (2 euros per night). Bed settee meant we did have comfortable seating, which is usually lacking in a hotel room. Kitchen well equipped with 2 ring hob, microwave and fridge, except for lack of a kettle, although there was a coffee maker. Small dishwasher, but we had no dishwasher detergent with us. There was some washing up liquid however. We would have liked some tea/coffee on arrival but we had to go to the supermarket to buy some first. Breakfast fine.

Large apartment with comfortable beds. Excellent pool though limited seating around it. Good base to see the city though do need car. Great air conditioning

No kettle...only coffee maker. Not enough towels provided despite knowing 4 persons staying. Didnt take the time to ask for more so they may have rectified the problem

the size of the rooms

its location

Clean modern apartment block with spacious rooms and adequate facilities for a short stay. Secure car parking and easy to find on the outskirts of the city

The hotel claim to be "20 mins walk from the old city" is an utter bare faced falsehood to encourage bookings. The hotel is situated on the outskirts of the new city. We walked down the steep hill to the centre of the new town and it took 20 minutes. The old city is an equal distance across the river and up the valley side. With small children this would be an hour or more!! Why do good hotels undermine their reputation with deliberate misinformation like this ?