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Newest reviews for Appart'City Pontoise Cergy-Le-Haut

  • Sylvie
      Netherlands
    August 12, 2014

    location price cleanliness

    some repairs should be done : the table was totally unstable, the door of the bathroom had a hole A bit small

    6.7

  • Anonymous
      United Kingdom
    August 7, 2014

    Right on the Avenue Verte so very convenient for our trip, nice to have your own kitchen facilities, nice sized room with big dressing table and very clean.

    Broken shower door in our apartment, the kitchen was only stocked with one medium sized frying pan and no saucepan or kettle so we were limited as to what we could cook, bed was only a fold-out sofa bed but was still quite comfy for one night. Wouldn't want to stay here for too long though! No bike storage unless you specifically ask to leave them in the quite spartan garage.

    7.5

  • Karen
      Spain
    July 23, 2014

    Beds comfy and good shower (although broken pipe until my husband fixed it!)

    First impression : its filthy, disgusting and stinks! Carpets were vile. When I spoke to the receptionist, she admitted there was a problem with the big appartment we were in, but could not do anything to help. We spent 40€ on cleaning stuff and set to work ( after driving for 6 hours!) At least the bed sheets were clean . The kitchenette was handy with big fridge and dishwasher. Location was ok but is out in zone 5 for train so trip into paris long and expensive. Found it easier to drive for 20 mins to nearer metro station. Really, you get what you pay for, perfect for group of travellers but not for families with children.

    4.2

  • Stephen
      United Kingdom
    July 22, 2014

    It was a student accom. Facilities we're run down and tired, very used!Nothing like the pictures on the web site. Go here for cheap no frills, only problem is it is not cheap.

    2.9

  • Dave
      United Kingdom
    July 8, 2014

    Price

    The location

    5.8

  • Martyn
      United Kingdom
    July 8, 2014

    Reasonable sized room, price but you do get what you pay for!!

    lack of staff and very strange check in procedure. Lack of facilities

    5.4

  • Maturos
      Thailand
    July 1, 2014

    1.The services and the facilitating contact in case of late check-in. 2. Location on Zone 5, but near RER station. Small town in suburb.

    When going on SNCF strike, few coming of train/RER may cause late return in the night.

    6.7

  • Gavin
      United Kingdom
    June 28, 2014

    Size of apartment, bedding clean

    Broken mirror, broken shower, needs updating a few stains on the carpets, parking not good.

    5.4

  • Elizabeth
      Australia
    June 26, 2014

    Cooking facilities very useful

    Check in arrangements. We arrived on a Sunday when the hotel is not staffed. We eventaually found a small notice that told us to ring a number. When we did we were given a code to get in. It didn't work. They tried another code which finally let us in and were able to get a key. We probably more than doubled the cost of the apartment in the long phone call charged at global roaming rates. It would have been good to have been given clear instructions before arriving.

    7.1

  • Onkar
      India
    June 23, 2014

    Location is just near Train Station

    No regular cleaning

    6.7

  • John
      United Kingdom
    May 30, 2014

    Shopping/food area close by

    Nobody there to give us a key. Cost a fortune to call around to find a pin to get in the building, then another one to get key. After waiting around for close to 2 hours, the door key didn't work. Ended up going to a different hotel. The area didn't feel safe either.

    2.9

  • Robert
      United Kingdom
    May 29, 2014

    For the money can't complain.

    8.8

  • Richard
      United States of America
    May 24, 2014

    This hotel came up under Bookings.Com's Versailles location. Sounded nice, so we booked it, only to discover Cergny Le Haut is dozens of KMs away from Versailles and we had no car. Tries to cancel, realizing we might be penalized the first night....but got stuck for the whole 3 nights. BOO for Booking's misleading website and refusal to try to get the minimum penalty for a mistake that Bookings at least partly shares the blame for! :(

    2.5

  • Paridah
      Malaysia
    May 16, 2014

    The apartment is big with two comfortable rooms. The staff is very helpful too and provide us another room with hot water.

    Nothing. Everything is fine.

    9.6

  • Anonymous
      Canada
    May 7, 2014

    Lobby dirty doors with dirty finger prints that could easily have been painted or washed,tv remote not functional had to shake it in order for it to work.

    4.2

  • Algirdas
      United Kingdom
    April 26, 2014

    Good location close to motorway. And train station just very short walk from hotel.

    There was no hot water in apartment. After second complain girl from the reception promised to fix problem in one hour time. But after patient one hour waiting we found out reception closed. It was Easter weekend so reception closed for two days. Emergency phone number was not working. Next morning breakfast serving man given me some manager phone number but what I could do just leave voicemail. So we stayed for three nights in apartment with no hot water and no help. I’m just wondering what if we would lose the keys…

    5

  • Anonymous
      United Kingdom
    April 21, 2014

    The good thing was being very close to RER.( 2 min walk) Receptionists were very kind and helpful' Muhhamed and the young lady.

    cleanliness. being far from paris (around 40 min to paris by RER)

    6.7

  • Anonymous
      Germany
    April 16, 2014

    The independence the magnetic key gave. The very pleasant staff. The ease with which I could travel to Auvers-sur-Oise, my destination.

    I think the requirements of the guests could be a little more diplomatically put. After all the guests make it pay. I'm thinking of the vague suggestion that the guests should hoover the appartment. The kitchen ok, but the rest the hotel should take care of. Just my opinion based on other accomodation. I thought the door separating the reception and the appartments could do with a lick of paint and the rubbish on the front lawn picked up ( a 5 minute job). The dustbin at the main entrance should either be emptied regularly or removed.

    6.3

  • Seydou
      United States of America
    February 23, 2014

    Contrary to comments posted online, I found it to be pretty good. My room was clean with everything in good working conditions. I have no complain at all. Thank you

    I was only given one tower for the whole week.

    9.6

  • Zafer
      Turkey
    January 13, 2014

    Close to rer-a train station (300m). It has mini kitchen with electric cooker, microwave oven, kettle, cafe-maker with necessary cooking utensils. Electric room heating system is efficient. Hot water is available from 06:00 until 22:00h.

    -Towel change is weekly. It was very bad surprise for me. I paid 5.5€ to make change towel set. It is daily basis free of charge in equivalent hotel. -Room door clocking system was damaged. Nobody checked it before giving the room to me. Receptionist Mohamed did not accept to change the room, I waited 45 minutes for technician reparation. It was unsuccesful. Finally, he was persuaded to change my room with functional door one. -One thing highly disturbed me, he asked to come downstairs to change the room. Normally, it was his mistake not to check the door. And he should come to upstairs, to accompagn me to give new room. -Wireless Internet is not available. Cable Internet speed is very low, around 1 Mbps.

    6.7

  • David
      United Kingdom
    January 12, 2014

    Good access to local facilities and transport hub

    No television signal.

    6.7

  • Anonymous
      Croatia
    October 21, 2013

    bed

    9.2

  • Luiza
      Brazil
    September 11, 2013

    Excellent location, super near the train station. Friendly staff. Ok appartment, good for the price though.

    You get what you pay for. Don't expect too much. The hallways had a awfull smell, the bedroom did not though.

    7.1

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