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Appart'city Lille Grand Palais
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When would you like to stay at the Appart'city Lille Grand Palais?
Top
Based on
279
reviews
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Show scores of:
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Davina
Group
Brockton,
United Kingdom
November 2, 2009
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Friendly staff, cleanliness of room and value for money |
9 |
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Anke
With friends
Amsterdam,
Netherlands
October 21, 2009
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The location is more a less okay, value for money, quite small quite cheap Very small. Bit of poor furniture, too cheap I think.electricity plates did n't work properly, showerholder broken. |
5 |
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John
Solo traveller
Cambridge,
United Kingdom
September 29, 2009
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Space in the room and the possibility of colleagues accompanying me Shower head was falling off the wall; balcony extended across the whole the building and other people could therefore walk across in front of the bedroom and other room windows |
6 |
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John
Mature couple
Scunthorpe,
United Kingdom
September 18, 2009
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The small kitchenette was ideal for two people "snacking", The secure car park was a bit expensive, but when searching other hotels Appart'city were cheapest. This place is more like an appartment, but there is little storage space for a long stay. The hotel is very near local government offices and the streets are full of cars parked throughout the day. |
9 |
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Alison
Solo traveller
Mt Gravatt East,
Australia
September 18, 2009
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What I didn't like cont'd... Apart from below, the room was incredibly stuffy given that opening the door meant opening your room onto a common balcony. I didn't feel safe leaving this door open when not in the main room because my property was at risk and even when I was, the room suddenly didn't feel private. Didn't feel I could leave curtains open for the same reasons - security and privacy concerns. Note: +ve ratings for cleanliness and location only. All other aspects were poor to extremely poor. The lack of staff availability is appaling! I had to buy an iron because noone was around to ask for one! Even when someone is on duty the level of service is poor. At check-in I was told I needed to buy my own cable to connect to the i'net because there were none left! This establishment targets business people yet does not open business hours nor does it offer business services! I'm still waiting for the Customer Services Manager (Ms Romby) to return the call I made to her over a week ago. This lack of attention from a 'manager' speaks volumes to me about the overall attitude of this establishment towards its paying customers. Ms Romby, please call me!!! |
3.5 |
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Jan
Mature couple
Nes (Boarnsterhiem),
Netherlands
September 10, 2009
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The very kindly treatment by your staff and the quietness inside the building. The holder of the shower was not well fixed. |
8 |
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Thomas
Family with older children
Sheffield,
United Kingdom
September 2, 2009
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Nice clean and modern rooms. Nobody on reception, never experienced anything as stupid as this in my life. There was a lot of noise in the corridors late at night but as there are no staff in the hotel there was no one to sort this out. |
6 |
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Kathryn
Family with older children
Lauderdale,
Australia
August 17, 2009
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Extremely convenient location. The rooms were extremely hot with little ventilation possible due to windows being covered by perspex wall to cut down noise from motorway.We were also led to believe that Wifi was free as was parking, but there was a charge for both. |
7.5 |
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Anonymous
Family with older children
Finland
August 10, 2009
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Hotel was quit and the price was reasonable. We had the flat on first floor and there wasn't no balcony. Anyway the view was really poor. Kitchen equipment wasn't very good. |
5 |
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Anonymous
Family with young children
Belgium
July 29, 2009
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Easy booking, good price/value (especially with promotional activities), clean room, generally well equipped Checkin procedure outside of reception hours was not communicated upfront which made us loose time to get in. It was also not clear where the key needed to the dropped. The drop-in box was not indicated. Cooking for 4 persons in the appartment with only 1 pan was not easy. |
8.5 |
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Anonymous
Family with older children
Croatia
July 15, 2009
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Appart-hotel suitable for families with kids |
8 |
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Anonymous
With friends
Netherlands
July 6, 2009
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Very close to the train station and to the highway, it is ideal for business trips or for one night stay. The breakfast was not special at all: 7 euros is really too much for the things they offer. The breakfast time is from 7 to 9 but at 8.30 all the croissants were gone. At this price is more convenient to go out to a brasserie for a good breakfast. |
6 |
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Saleh
Young couple
MARSEILLE,
France
June 17, 2009
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the staff of the hotel are not good and they are not helpfull ; i think i will not choose this hotel again |
4.5 |
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Anonymous
Solo traveller
Turkey
June 14, 2009
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The room sıze ıs good.The locatıon and prıce ıs good.If I go agaın to Lılle I wıll stay there.For whom wıll stay longer perıod thıs ıs a good choıce as there ıs kıtchen and you feel lıke home.The ınternet ıs good and rate ıs reasonable. |
7 |
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Anonymous
Family with young children
United Kingdom
June 2, 2009
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Some of the staff were helpful Unfortunately there are little information , bins are not emptied , carpet soaked with leeking water and still being charged at the same rate. Shower leaks |
3.5 |
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Anonymous
Group
Netherlands
May 4, 2009
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Check-in times limited. When we arrived at 19.15 the staff was there, but closed the door and ignored us for some 20 minutes. We booked 2 rooms, but they claimed they only received a booking for one room - impossible as the booking.com confirmation clearly stated 2 rooms. One side of the hotel is directly next to a highway. |
3 |
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Norman
Mature couple
Denton Island - Newhaven,
United Kingdom
April 30, 2009
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Hmmmm.. Can't really think of anything. Ugly building in a desolate part of town. There were a million fag ends littered on every horizontal surface outside the rear window. Lots of noisy residents. The shower was broken. Self catering, but no local shops. No welcoming sachets of tea/coffee etc. A snack machine, but no drinks machine. The whole place was unstaffed on Sunday, so no breakfast service. |
6.5 |
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Anonymous
Solo traveller
United Kingdom
March 31, 2009
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Close to the centre of the city, good value hotel Not easy to find the hotel, entrance to the hotel not easy out of hours |
5.5 |
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Noel
Family with young children
Cork,
Ireland
March 15, 2009
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central location The overwhelming smell of the air freshener in the corridor |
5 |
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Russell
Family with young children
London,
United Kingdom
March 12, 2009
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This hotel is not nice as the rooms are cold. the decor old and not a nice feel to the holiday. no satlite tv no english channels. Are only french people meant to be staying there or international visitors also. The french are too buisy with themselves and not the guest. We pay so why do we get what we pay for. |
6 |
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C.a
Family with older children
zoetermeer,
Netherlands
January 4, 2009
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The hotel is comfortable and quiet. Poor knowledge of languages other than France. (staff) |
6.5 |
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Anonymous
Family with older children
United States of America
December 29, 2008
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The beds and comfortors were nice and the place was clean. This is not a hotel like in the USA. This is like an apartment. They are refurbishing and so it is newer and clean. It is only 2 blocks from the Metro and RER (train) This is an apratment, They don't replace the soap, shampoo, or towels or take out the trash daily. They are refurbishing and there are some things that need to be fixed. |
6.5 |
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Predrag
With friends
NOVI SAD,
Serbia
December 16, 2008
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very nice room eqipped with fridge, microvawe, burners, nice bathroom. The beds were not good, could have put better ones, more confortable. Nobody changed our towels and nobody cleaned our room for a week (maybe because it is an appartment not a hotel room) but could have told us about it before we came because we didn`t bring towels nor shampoo hoping we would get it at the appartment |
6.5 |
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Daniel
Solo traveller
Ljubljana,
Slovenia
October 20, 2008
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Cleanliness. Internet connection and no dryer. |
8.5 |
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Andre
Solo traveller
Montreal, Quebec,
Canada
October 1, 2008
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Everything is like new and useful for a long stay slightly remote from the old quarters |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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