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19 rue Berthe Morisot, 59000 Lille – Show map
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133 properties in Lille
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999 verified reviews
They speak your language
Appart'City Lille Grand Palais's staff speaks: French, English
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WiFi is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is needed) and charges apply.
Vending Machine (drinks), Express Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Cribs are not available.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 999 reviews
Value for money
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It was very very expensive
The worst price and quality SO UNCLEAN EVERYTING from carpets to windows! The minute i entered the hotel and room I wanted to scream. Discusting windows -looks like never cleaned from 1960 years... if you get a room without a balcony , you are facing dirty windows all the time, no view to nowhere... you open the window and face a dirty and full of garbage middle of windows. At the reception there is this older guy who is just a bastard who pretends an idiot. Actually wants some cash in his pocket. He would put you with a little baby in the worst and dirtiest room and say hotel is full when it is actually totally empty... He would even denied to lock laundry room when i was the only user and wanted to leave to the city for 1 hour and did not want to leave my stuff just like that... Just very very very big downturn for 90euros per day. Rooms were dirty, windows made me puke (never ever happened before), carpets grey from dusts (color were supposed to be blue), shower was leaking... never nobody cleaned the room, old grey towels...and so on on &on... It is unbelievable that it was france... :(((((
nothing that comes to mind
even though we were on time, there was nobody at the reception to give us the key. along with us, other travelers tried to get in touch with a representative of the hotel in order to receive the key, but no one answered the number they provided. we all received our keys from another guest of the hotel who had the code of the safe (we did not receive any code), but no room number was written on any of the keys. we all had to try all the doors from 3 floors to see where our key fit, embarrassing. the windows have an extra safe glass window in front so when somebody would cook all the rooms could smell it.
Reasonably equipped kitchen, short walk to the centre and a nice comfortable bed.
A lack of mugs and of useful staff, huge pane of glass just outside the window which made for a strange view and the room stank of cigarettes whenever the window was left closed.
Having the kitchenette saved us money on meals Comfortable bed Quiet
Toilet door right beside kitchen facilities Difficult to find parking on the street outside No reception staff after 8 pm, so we had to ask another guest to phone for us (as I didn't have network coverage in France)
Cheap room, good value and location IF there would have been aircon
- very hot room, sleeping was only possible with windows opened but then there was noise from freeway and neighbors and smoke from neighbors smoking from the window - a little basic - booking was confirmed but room appeared to be unavailable and reception closed. - interior basic (outside looks better than inside)
Good Location Plenty of room Separate bathroom Underground car park at reasonable price
Disinterested staff - main response to requests was 'no'. Dishes were filthy, as was cutlery, and lots of dust on ledges of sofa and TV table. When I mentioned this at reception I was told 'Its not my problem' Wifi not working. 3 bath towels for 4 of us for 5 days. Hand towels had to be used to mop up floor in bathroom from leaking shower.
The kitchen facilities were handy and very useful. The quality for the price is very good.
They lie about the Wi-Fi connection. They have cable connection in the rooms, the Wi-Fi converters are paid.
- according to booking confirmation reception would be open till 23.00, was actually only open till 20.00. - No email received with safe access & room information. - very little information at hotel, and was all in French language only. - only possibility to get key from safe was to call a french number & wait on the line 10 minutes, causing high phone costs. Person on phone spoke little english. - rooms smelt extremely of smoke, bedding was clean but smelled very musty, one bedroom smelt strongly of urine! - Plastic mattress cover was not pleasant. - In one room only one towell, in another only two, although the booking was for seven people. - no fire escape information in room. - other families arriving after hours had similar difficulties. - Receptionist in the morning could only shrug shoulders at the complaints.
The secure parking
No staff on site whilst we were there, no air conditioning or even a fan. Hated the shared balcony and walls paper thin, so noisy neighbours kept us up most of the night.
Clean and tidy. Good to have own cooking facilities. Long beds.
Stayed in summer, so it was a hot room with a very hot bathroom. Narrow beds.
The room was dirty and the door of the shower was broken so there was water all over the bathroom floor
Good-sized apartment. Very handy to have a kitchenette when you have young children. Large bathroom.
We arrived on one of the hottest days of the year (!) and the apartment was baking hot. There was no air conditioning, and we couldn't open the doors or windows as we were on the ground floor, so night-times were very uncomfortable. Also, we happened to be very lucky when we arrived as we saw a sign to the apartments on our arrival in Lille. Otherwise, we would have struggled to find it as the Reception at Appart-City hadn't provided us with directions despite emailing them several times.
Clean basic accommodation that was good value for money. Would not wish to stay more than a couple of nights as room would be too claustrophobic. Staff helpful when we did not arrive within reception hours due to travel delays, Secure underground parking good value (Around 5 euros)
Nothing to report
Big airy room, comfortable bed, location
No kettle in the kitchen
Bag storage facility after we checked out. Close to metro.
Limited kitchen utencils. Shower was not sealing properly, resulting in wet bathmats and floor. No windows to open at night only communial patio doors.
easy to find, value, clean bedding
basic comfort, noisy, no air conditioning
I could leave after one night.
Terrible! The bathroom was a collection of mould and rust, the shower spilled more water on the floor then on me. The room was steaming hot because of all the glass, and you could not open any window. Carpets were filthy. Staff is very unfriendly. I had to pay to store my luggage.
We liked the fact we had the facilities to prepare food and drinks for our selves.
Our accomodatiib did quite match up to the photos on the site. Could do with some updating.
Close to the Grand Palaise Lille.
The shower was extremely good and the apartment was very clean. It was good value for money.
I hated the view of the foliage and the perspex cladding on the back of the building that is there to screen you from motorway noise and the television didn't work. However this isn't a complaint. For the money I paid, it was very good value.
Carpet was filthy.
The bedroom was nice! Location - very close to subway station, walking distance to city centre aprox 0.5 h! Price/quality OK!
We arrived after 21:00 and nobody was in the reception! We called a number displayed on the hotel door and they came after 20 min and bring the keys! The bathroom is old! No hair dryer! No Wi-Fi (too poor to connect) in the room - only in the reception was good!
The location and rooms
They need to employe a receptionist that can speak English and French fluently so she can understand the need of customer.senconly during the summer the rooms need fans please.
Big bed, all necessities in place. Good value for money
No window- only an openable door to a balcony shared with other guests which I couldn't open at night so no access to fresh air. Terrible in the summer. Also, the floor was not hoovered
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