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2, rue Emile Masson (accès par la rue Fouré), Centre Ville, 44000 Nantes – Show map
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101 properties in Nantes
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914 verified reviews
We speak your language
Appart'City Nantes Cité des Congrès's staff speak: French, Spanish, English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in the hotel rooms and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is needed) and charges apply.
Vending Machine (drinks), Shuttle Service (surcharge), Express Check-in/Check-out, Baggage Storage, Laundry
Newspapers, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years is charged EUR 5 per person per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Appart'City Nantes Cité des Congrès accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 914 reviews
Value for money
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Very near to location of business
No cleaning for 6 days of stay No change of towels for 6 days Shower gel not topped up.
Good price, decent location
Extremely dusty. Clearly hadn't been vacuumed for quite a while. No air con, room was like a greenhouse. Insects ate us when windows were open for cooling.
We were really pleased with our apartment which comfortable slept two adults and four children. The location was excellent. We parked by the pharmacy opposite for free. Offered breakfast when we got there (only €6.50 per adult, our 4 children ate free!) would have cost much more to pay in advance. Nice baguettes, fruit, ham, cheese, good coffee machine, etc.
Bathroom a good size and everything was working. Shower in particular was big with good power. Kitchen (although we didn't use it) was compact but had everything required. Plenty wardrobe space too, and no noise from other residents could be heard. Price was excellent for what it was.
It had no view to speak of, but I was happy to accept this as a compromise of all the other things that were good.
It was clean and facilities were good. Good value.
Organisation poor. Stayed twice for overnight stops in early August 2014. On first visit no e-mail or sms about door and safe codes. Luckily a son who had booked separately had received sms and was able to let us in. Return visit - e-mail received of access codes but no SMS. Big problem was no cot for 9 month old baby provided. The cot was booked and confirmed Feb 2014! First after hours help line agent no good. Suggested telling staff in morning! Second help line agent managed to contact hotel manger who was not in Nantes and there was no one else who could come to hotel and get cot out. Parents and baby had to sleep in double bed. DANGEROUS. One parent had to be awake in turn so child not smothered. Next morning receptionist (manager not in) very apologetic, confirmed booking for cot had been made but hotel had not organised. After a while offered to refund cost of room. This was accepted but did not compensate for the evenings 'agro' trying to get cot or the parents concern and loss of sleep. When we entered the hotel on our return visit there were about 10 people in lobby who had not had sms/e-mail of codes for door and safe. They had got in when someone else with the code had opened the front door. When I opened the safe they swarmed in and found envelopes addressed to them with room keys etc. You should also note that reception is only open until 20:00 hrs during week not 23:00 as advertised on Booking.com
I cannot fault the staff on duty. They were attentive and excellent.
We had a significant water leak from the hot water tank in the room. No staff on site meant we tried to find a contact number for emergencies but were directed to central reservations. To say they were disinterested would be an understatement. Their advice was to wait (all night) and report the flood to reception when it opened at 08.00. This lead to a very uncomfortable, sleepless night. The issue was addressed by the staff as soon as they were available.
bus in the front
tomb at back
Very good value for money. Good location to view the Nantes centre.
No parking was available so we had to use paid parking in 5minutes of walk.
Having the kitchenette was very convenient as it saves having to go to a pricey restaurant every night!
I made a special request for parking, and received a response saying the cost of the parking was 10.50. I had asked how much it would be for 3 nights, and this was the answer I was given. Upon arrival I was told that this was per night. The email was very clear in saying that it was not per night, so this was not just me misunderstanding, it was a mistake made by the person who responded to me. I requested some money back when they emailed me after the trip, but I received no response. Other than this, it was all good!
Old bedrooms,no parking not even for 5 min in front of the hotel while u check in.sofa cama instead of a proper bed.they ask if u want wifi when its an open one and they make u pay for it.
location: close to the city center cleanliness
noise: the hotel is at a very busy street communication: it's complicated to get into the hotel on the weekend, the reception is open only for few hours per day and the SMS infos are coming too late
Very central, spacious rooms, basic but clean!
Very hot in the rooms at night and during the evening, there are airconditioners in the room but only appear to work on the hot setting! But seeing as it was hot during our stay its only a small complaint! Wifi was non existent in the room also, complained to reception and they just said that i was too far from the router because we were the last room on the hall! Dobt advertise wifi in all areas and rooms if its not!
The staff were very helpful & friendly. Location was close to the city but not noisy.
I found it difficult to adjust the temperature, particularly in the mornings. I did not see any instructions on how to adjust the temperature & some would have been handy, particularly as the window did not open. Some ability to seperate recyclable rubish would have also been handy. Or some instructions if that capability currently exists.
I found the Appart'City Nantes Cite des Congres had wonderful roomy rooms and a very helpful staff. This is where I will stay if I return to Nantes!
Staff! Room! Location!
A bit difficult to find. Needed more info on website regarding alternative parking.
No cleaning, reordering my clothes or making the bed the during week - I hate it when it happens. Friendly staff - the ladies could even fix the WiFi when it was down. Great location.
TV with bad ratio (4:3 instead 16:9 or vice versa). Whistling sound of ventilator in the kitchen part (but not audible in the room with bed). Slightly corrosive or dirty shower (due to bad placement design). Very sloooooooow internet. There could be more meat and cheese choices (or eggs...) during the buffet breakfast.
Clean, close to the congress hall,
internet not included. breakfast very expensive (9.50 euros) for a disappointing meal!
Close to both town centre and station. Staff very helpful and allowed us to check in early.
Couldn't get aircon or dishwasher to work
At the time of our arrival (22:30) the reception was already closed despite the declaration of opening hours until 23:00. But it was not problem because we received all access codes by SMS in time.
Great staff, perfect location (walking distance to downtown, a supermarket just round the corner), fair price.
Breakfast was pretty poor (though there's possibility to cook in the room whatever you want); no hair dryer in the room, it's only available at the reception for EUR1.0. No wifi in my room, had to get out of it every time I needed Internet connection.
Pleasant & quiet apartment, with perfectly adequate facilities and a comfortable bed.
We had difficulty gaining access on arrival at the weekend. E-mail of access codes did not come & it was difficult to get this information on the phone from staff who could speak English. I speak some French but could not keep up with the person on the phone. It took us a while to sort things out!
An excellent small studio apartment, good facilities and well located to see Nantes. Helen at reception was very helpful
Travelling by car found parking is difficult and expensive unless you can time your visit for Sunday
No daily cleanning neither changing the towels. Can afford that for extra price which is not good idea, it think.
Convenient for the tram & centre ville, staff extremely helpful
Rooms not checked daily therefore towels not changed even when necessary
No tidying up at room at all
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