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18, boulevard Général de Gaulle, 11000 Narbonne – Show map
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33 properties in Narbonne
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1128 verified reviews
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Appart'City Narbonne's staff speaks: French
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WiFi is available in the hotel rooms and charges apply.
Wired internet is available in the hotel rooms and charges apply.
Private parking is available on site (reservation is needed) and charges apply.
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are allowed. Charges may apply.
When booking more than 8 rooms, different policies and additional supplements may apply.
Cards accepted at this property
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Based on 1128 reviews
Value for money
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Spacious, clean bathroom and room, decor, bedding. Staff pleasant, helpful, breakfast. Location, short walk to canal, restaurants, sights.
Location & Kitchen
Hard to find parking & not including in cost,
Location - fine Shower-room/toilet facility - clean towels etc
(1) Wi-Fi - impossible except in downstairs hall (2) Air-conditioned room - very uncomfortable (3) Cancellation refused, before and on arrival - despite being available to anyone booking on same day - unfair contract (4) Sheets/ bed not serviced each day (5) Room not cleaned daily (6) I met two people who could not access their rooms as there were no staff to answer service phone after 10 pm, to give them their room numbers
Bad smell in the kitchen, beds too small. Only 1/2 roll toilet roll in both rooms we rented.
Can't think of anything
I have booked many hotels with bookings and this was by far the worst. wifi is a joke it only works in reception area 3 sq metres 2 seats and 100 rooms. if you stay a week you get just 1 set of towels for the week. Parking is expensive.
Having a well equipped kitchenette.
The halls had rather tired and grubby look to them.
Clean and roomie
Additude of one of the office staff
proximity to Narbonne centre
lack of wireless access in room
one of facilities didn't work at the kitchen
Within 5 minutes of Narbonne cathedral, great value for money with very helpful and friendly receptionist. Room was very clean, with limited cooking facilities We were only staying for one night and this was ideal
For the price....nothing major
clean and tidy, close to town centre, secure. Kitchenette area is small, but has fridge, microwave and cooker hob - all you really need for a short holiday stay. Easy walk into town centre.
proximity to town centre means that of course it can be noisy overnight and sofa in living area wasn't very comfy to sit on, but these are small points.
Cleanliness and facilities were very good, located within easy walking distance from the station. Staff were friendly and accommodating. Bed was comfortable. Room size was good, kitchen was well equipped.
The signage outside was not big enough to see from the other side of the road which makes it easy to walk straight past. Even up close it is difficult to decipher if you are at the right place as the reception cannot be seen from the road and the sign is small. The wifi is only available in the lobby which only has a sofa for two so it makes it difficult to check mail etc without costly charges for mobile data!
I enjoyed the comfort and cleanliness of rooms.
The reception closes at 5pm on Saturdays which is a bit too early, however, the receptionist worked until much later on the day of our arrival (there were unbeliveble traffic jams on moterways leading to Narbonne) and everything worked out well.
Area was very central. Staff were ok Easy of getting to see sights
Air conditioning never worked. No wifi in rooms People sat in corridor for wifi Very little sign, not easy to spot unlike website.
Beautiful view of the cathedral from our bedroom window. The rooms are a good size, clean and the kitchen is well-equipped. The bathroom is also very spacious. The accommodation is only a 10 minute walk from the train station in one direction and the town centre in the other direction. They also have a secure bike lock-up room in the underground parking area, so security was great.
We arrived at the accommodation at 1pm and the entrance doors were locked. We were told we had to wait until 3pm to get in, so we had a couple of hours to kill - Narbonne is deserted at lunchtime so it was pretty boring. Two other new arrivals to the accommodation arrived at the same time as us, unaware of the closing times over lunch. Once we had checked in, we struggled to get into our rooms - the lock and card system is so complicated that they have to supply instructions on the welcome leaflet!
no problems, staff all were friendly, place was in the correct location and kept clean.
The bed made a noise every time you moved on it and did keep us awake a bit. One suggestion as we paid for off road parking It would be better to give the parking place number to the client not park anywhere and some times it was full.
We only stayed 1 night but it was perfekt. Large rooms with everything we needed and clean and a good location to town!
Limited parking on site and no internet
The apartment wasn't ready when we arrive (7p.m.) Two hours later bathrooms and kitchen were still dirty.
Position. Walking distance to train station
Studio apartment for 2 but bedding only for 1. No internet in room and one two seater chair in reception for guests trying to connect to internet, most sat on floor. Reception staff did their best but very busy with constant enquiries and bookings so appeared unfriendly. Would not stay again.
Arrived at 6.30pm to find room was not ready and reception staff not very helpful! Had to wait whilst the very helpful cleaning lady prepared room! Also reserved parking but was told on arrival there was no space available although from our room we could clearly see lots of available parking space.
1.not normal bed, but uncomfortable sofa bed, which was smelly!!!! stickt! 2. the elevator worked only the third floor of, the room was on the 4th floor!!! heavy luggage. 3. WIFI only in the lobby, but could stand to use because only two people could sit down.....etc.
Good size flat, shower was great! Very quiet ans comfortable.
Staff were rude. When I arrived to check in at 7pm my flat wasn't ready and staff started to complain that they were busy and started arguing with one another whose job it was to clean. I went for a drink and when I came back an hour later they said the flat was ready for me. Only bedding was changed and towels. They did not vacuum the floor, the sink and shower were dirty and there was hair in both, so I had to wait till about 8.30pm to get in. Seriously need improving. Staff at reception were exceptionally rude!!
Good location and useful to have cooking facilities.
Room cramped and badly designed. Strange atmosphere- not sure whether for long term stays or for people passing through. Had to take own rubbish out to public refuse bin. Quite a few admonitory signs. Not that welcoming.
Good location, modern apartment, spacious room.
The receptionist spoke English, but it was extremely difficult to extract any information from her. We booked this apartment four months in advance with a special request for a parking place for one car to be reserved. An unpleasant surprise at our arrival: we were told that the hotel does not have any parking space? This was the first respond of the receptionist, and when we insisted that in Booking.com the hotel was advertised with a private car park and what’s more we had requested a parking place 4 month in advance (at the time of the booking the room), we were told that the car park was full. It seemed very strange to us. No sign of regret was shown by the staff for the situation, neither was any help offered. We managed to find a parking place in the near street, after all, but it might not be easy to find one. Actually, we could see the hotel car park just behind the building from our room window, and it seemed to us that it was not full at that moment.
Spacious room and bathroom.
We came outside the reception opening hours and did not understand to use the other code (got from the SMS they send you) to the safe in the hall. There was an instruction note, but it urged to call the duty officer and did not mention the safe at all. It should be written to the instruction. No wifi in the room, only in the lobby.
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