Arc Hotel Aix

Good location, good bus transport possibilities to Aix, clean, parking facilities

Free car park. Helpful staff.

Nothing to dislike.

Friendly staff, clean and tidy rooms. Value for money.

No restaurant in hotel and no fridge in room:/

Went to visit a relative and the hotel was excellent situated, very close to bus stop to the centre and buses every 10 minutes. Room was ok for price, nice tv, free internet, nice heat system, etc. also nice room service and 24 hours reception which was very handy for us. Polite staff.

At checking out they ask us for payment even this booking was non refundable (that means as the terms and conditions of booking.com say, that the money will be taken on the day of booking and no matte what it will not be refunded, that why the cheap price) so my couple and I we thought the room was paid already. They said they never take payments... But they should follow the policies of the booking engine cause this might bring them problems! Or directly not use the non refundable system.

Arc hotel Aix was convenient for where we were visiting, a judo competition which was 10 minutes walk away. There is a good restaurant right outside the hotel with really good food and the hotel offers 15% off the bill.

convinient

doble room - better to have more inseparated beds

The position was good. We were visiting friends on a caravan site very near to the hotel so it was very convenient.

No hairdryer in the room - these days you expect even budget hotels like the Ibis chain to have this facility. The room was also very small.

The hotel staff were helpful and informative.

The room was musty and needed to be aired out.

the welcome of the staff

No hair dryer in the room

Clean room. Comfortable bed. Modern bathroom.

Three chaps in one room at a good rate with a swimming pool and good weather. Also the night guard waited up for us til 5am to let us in. The hotel was also well signposted from town.

Receptionists were slightly cold

The staff were helpful, the room was very basic but was clean and very quite.The location is convenient for visiting Aix en Provence and is near the universitys student accomadation,for any one visiting a son or daughter on a year abroad as I was. Also there is a nice resturant next door that give a 15% discount to guests.Right next to the motorway giving easy access to all locations. wifi access in the rooms is very good.

The swimming pool was out of commission for work but I guess it was early in the season and the weather was bad, also the shower was very low and there was no shower curtain. nothing to do at this hotel in the evening would not suit young familys.

Friendly and helpful staff, clean, confortable, well-furnished rooms, convenient for buses into town centre.

Disappointed not to find a kettle and tea making eqipment, or a hair-dryer in the room, as one normally finds in English Hotels

proche de ma destination

le reste

Accueil chaleureux de la receptionniste. Chambre flambant neuve. Double vitrage tres hermétique au bruit autoroutier. Le garage souterrain.

la bienvaillance du personnel

la porte de la salle de bain dans la chambre.

Terrasse

Trop peu d espace dans la chambre Toilettes dans la salle de bain

Bien insonorisé,literie confortable,réception aimable.

2 croissants pour 3 au petit déjeuner!regards de travers quand on a réclamé...

- l'accueil chaleureux et le personnel à l'écoute - le confort de la chambre - le petit déjeuner simple mais suffisant avec vue sur la piscine

- la chambre située juste à côté de l’ascenseur donc un peu bruyant - la situation à coté de l'autoroute mais pas tant gênant que ça

On a beaucoup apprécié la chambre

Nous n'avons pas apprécié la non-chalance des hotes, le personnel était très froid

Personale disponibile, accogliente, potevo parlare in italiano e dopo 9 ore di macchina è molto rilassante e rassicurante

Un frigo bar farebbe comodo

Le bon accueil

facilité d'accès

trop proche de l'autoroute et on entend les voitures pour la chambre coté route

La gentillesse de l'accueil.

L'hôtel se trouve entre un boulevard et l'autoroute mais le double vitrage est efficace et l'air conditionné silencieux.

Heel vriendelijk en attente onthaalbediende. Behulpzaam personeel !!