Ascot Opera    

Friendly and helpful staff, Great Location!

room was too small for three people, it was almost impossible to stay more then an hour :(

completely renovated last year, central location+near metro stations, convenient parking. we enjoyed our stay.

Decor trendy. Location good.

The desk staff were not friendly. Older gentleman wouldn't make eye contact or exercise hospitality towards me but he would speak to my husband with no issue. I am American he is British so maybe there was predjudice? The shower leaked on the floor and the there was no way to hang the shower head. Sink not very functional either.

Excellent Location, beautiful room. Would recommend this hotel to others.

We left an Itouch phone in the room. I still haven't received a reply regarding its return.

Cozy room, small but had clean and updated atmosphere. Great for two people married for years and just want to reconnect and relax.

Noise. Family of 5 were excited to be in Paris and it showed.

Small but very nice and comfortable single rooms with the best bed and cleanest sheets ever. Very silent rooms at the back. Good location close to metro Opera and shopping LaFayette

Nightlife and bars in the area

Good location, clean and original rooms

Mattress very firm so not good if you're sensitive to those things. Walls are paper thin and for our 4 nights stay our neighbours were a couple with a baby and a toddler who was allowed to make a lot of noise. We were not offered a different room by reception when we mentioned the problem, they just said they would have a word with our neighbours. Our nights were short, being woken up every day before 8am. Felt like we were sleeping next to a nursery...

Management answer spécial need with care and no delay. Just 1 subway station from OPERA No car traffic noise at night

Mini bar drink does not include "Red-Bull"

The hotel was in a prefect location for all sight seeing. The staff were friendly and helpfull. The hotel was clean.

The room was very small. No facilities for coffee/tea.

The location/ convenience of the hotel was top notch. The service was very good. Cleanliness/ ambience was very good. Everyone was friendly and informative. I had a very nice stay. Thank You

good location,value for money especially for 4 people

The location is great, and the hotel is well maintained. The room had a good size, and good cleaning.

The free wi-fi doesn't work well, it's slow. The staff is not friendly, they don't ask you need some help with your luggage (for example) or how to use the internet or if you need city maps. They're limited, answering only what had been questioned.

Excellent location.

Doorway to our room was very low which resulted in frequent head injuries. I am 192cm tall.

very near to the tourist attractions

the single room is very small .....

Really friendly personal, clean, good location

very loud and thin doors small rooms

I liked the location, but had a car, and did not like the parking system; the hotel staff seemed to have an issue with it and were obviously not happy about having to go open the parking lot...

It is located a short walk from Notre Dame and the Seine River, as well as world class shopping. And it's one block from the subway to the train station or the airport.

If you are traveling solo and book a single room, you won't believe how small it is! I've stayed all over Europe and Asia, and this one was as small as I have ever seen. It was all very modern and clean, but felt very cramped.

Location is perfect.

Very small, not repared, not very clean room. Not comfortable elevator.

clean, friendly. The room had all that was necessary for a short stay near to metro near/ accessible to restaurants and bars

First of all I am not evaluating Ascot Hotel since I was moved and stayed to a hotel half a block from Ascot called lle de France Opera Hotel without any advance notice. So my evaluation is for lle de France Opera Hotel not for Ascot Hotel. The Hotel location is perfect if you want to walk or use the Metro going around the city. It is very close to everywhere.The are inexpensive restaurants, a lot of Japanese reaturant around.

The Staff of lle de France Opera specially Joelle and Yan were very good and helpful. The only person that I didn't like is the nite front desk, I think his name is Joseph, He was not pleasant and he is not very helpful. He didn't smile when I was there. I don't think he is the right person to be at the front desk.

It is a small hotel with a great central location. The main advantage of this hotel is - the hotel staff is inceadibly nice and friendly, so you feel like at home. The single rooms are very small but comfortable. When I stayed in the Ascot Opera the reception was in the process of renovation. After it is going to be finished the hotel should look even nicer.

Reception / front desk was good.

The hotel is under construction and this information was not provided on booking.com or the hotel's website. No true pillows. Klennex was provided and not real tiolet paper. I was in room 10, in which the garden has access to. Not safe when someone can open two windows to enter my room - freely and easily. Access just outside the stairs. Stairs was right infront of my door. Two large doors. Pictures conveyed rooms as updated, which my room was not. Worst hotel experience. I left after 2 days of a 5 day stay. No refund was provided! Hotel was not provided as advertise. False advertising.

Location is great! Room is clean. Some hotel staff are very friendly.

It is too expensive compare with the overall enviroment in the hotel. Some hotel staff are not nice. And the single room there is terriblly small. Double room is ok.

Bedding attractive and beds and pillows very comfortable. A/c good. Housekeeping staff very helpful. Bathroom attractive, well functioning and good size. Lift functioned well and large for Paris lift. Wine opener and real glasses (as opposed to plastic found in some places) provided; wine glass would have been nice. Small safe available. Good size wardrobe. Location nice with some pleasant restaurants nearby.

Lobby in state of chaos as updates being made. Rooms were supposed to be 'updated' but other than bedding very unattractive. Hideous floor and wall covering. Portions of wall not painted; my 10 year old grandson could have done better at painting. Nice to have fridge but it didn't even cool wine bottle. Safe not large enough for electronics or laptop. Typical european hairdryer (weak) with no place to plug in anything else in bathroom.