Aubade Hôtel

Zeer net - vriendelijk personeel - goed ontbijt.

De kamer die wij hadden was wat te klein - onze valies lag op het bureau want naast, achter of zelfs onder het bed was geen plaats = niet echt handig als je een week zou blijven !!

Niettegenstaande het slechte weer, regen & nog eens regen, werden we uitstekend opgevangen door het zéér vriendelijk personeel. Geen moeite was hen te veel : van gratis koffietje voor trip naar Jersey (trouwens door hen aangeraden als alternatief) tot frisse waterflesjes bij trip en afreis, tot uitprinten weersberichten, marktdagen in de buurt, ... Prachtige service.

De kamer was proper, maar mocht toch eens een ruitenpoetsbeurt krijgen. Men was echter voor de deur bezig met wegeniswerken, zodat dit weinig zin ging hebben. Ook mocht er nog een extra kast voorzien worden in de overigens frisse designkamers (maar wellicht slapen de meesten hier slechts 1 nacht) Anders goed hoor.

Regarding to the customer service mindset, I have to say this hotel was my worst experience during the past 1.5 years travel in France. When I told the staff the internet connextion did not work, I was replied immediately with no investigation that it was my computer problem. Then, I am surprised that all her explaination switched from English to French. When I requested her speaking in English, she told me that she preferred to speak either Italian or Spanish, which was not the case while I checked in!

We think the publicity about the hotel is misleading. Its location is not convenient and is situated in an a semis industrialised area - not a pleasant location.

Although the room was on the small side the hotel was ideal for what we wanted. A small, friendly hotel in an ideal location in this busy city. Everyone was very helpful and went out of their way to ensure we had a good stay. We would certainly return.

Very helpful staff, great location, very clean

Rooms a bit small, cupboard hanging space a joke

We stayed there for 4 nights, but we want to cancel the last 2 nights and that was no problem. That's a really nice service i think

I liked the decor in the rooms.The staff were friendly and very helpful. The breakfast was nice and had a nice french flavour

The rooms were slightly small

The modern contemporary rooms which had all been tastefully refurbished to a very high standard. In particular the beds were large and of a high quality. There is adjacent free parking which is a must in St. Malo. The management and all the staff were friendly, considerate and helpful.

The original room selected was very small and although having all the amenities was simply not big enough. However this was corrected by a change of room when asked for. The trendy hanging coathangers which were 'the wardrobe' were a classic example of design over functionality.

We arrived late on Saturday night very tired after driving up from the South. The young man on reception couldn't have been more helpful. He answered all of our questions and poured a very nice and much needed Gin and Tonic!! We would certainly use this hotel again.

Friendly staff and clean

No air con in rooms

Close to the sea and city center, clean and nicely furnished