Avignon Grand Hotel

The location was good, but not inside the walls, but very close and walkable to most attractions. Room was OK, certainly not impressive, but the room for 4 did sleep 4 comfortably.

The desk staff was very, very slow and inattentive. I wondered how they could deal with more than 10 or 15 guests a day at their pace. They were not rude, but I certainly wouldn't call them cheerful.

The Avignon Grand was very spacious and bright with very comfortable, large rooms. Reception area was impressive and staff were very helpful. Very clean.

Lot of noise from street when you opened the window.

Excellent service. Lovely large room/suite. Location brilliant - just a few minutes from restaurants.

Disappointing there was no restaurant for evening dinner.

very good lacation, lovely room, very confortable

The location.

1. No proper in-room internet connection. Nowadays, not having this is ridiculous. Especially for a hotel with 4 stars. 2. No comfortable chair/soffa/bed in the room. The bed was to hard. This might be ok if all your guest weigh 40-50kg, but this is not the case. No comfortable chair at the "desk". 3. Why having two tv sets in such a small room? One tv is enough. Instead have a proper alarm clock. 4. Non-existing information about the hotel in the room. There should be a small folder with all necessary information. In summary, very bad value for the money!

Staffs and facilities in this hotel were basically nice. I'd like to recommend my frineds.

The only reason for using the hotel is it's proximity to the town. Parking is also a bonus but it's extremely expensive for hotel parking.

Quality of room was poor - bed was metal framed camp bed style. Staff were worst come accross in 100's of hotels, ignoring do not disturb, forgetting to replace items such as soap when cleaning room. Parking was very expensive and not the safest. Hotel was next to drop in centre which didn't help. The Mercure in town is much cheaper, cleaner and in a better position.. even an ibis would would have been a step up from this!

Good location near the city gates.

The breakfast was very expensive and not very good. The staff were not helpful, looking pained when asked a question. 4 stars? Not a chance.

really big room

Far from the city center, looks like a usual turkish hotel

The bedroom was great with a proper sitting area. French windows opened onto garden and it was beautifully quiet. Bathroom had both bath and seperate shower.Breakfast was good and the dining room attractive with good service.

The dining room only served breakfast although their website said they served dinner with dishes from Provence and a choice of local wines. Infact I think it said it was open from 12 midday. This was a bore as the advertised room service did not seem to exist either. The airconditioning in the bedroom was still on central heating inspite of the day time temperature being 26/27 for half of our stay so unless we had the French windows open it was very hot. We did not like to do this at night as we were on the gound floor. AND for 2 days we had no hot water! We gave up asking for coat hangers for the ample wardrobe space. Yet somehow the atmosphere of the room was a delight!

It's near the train station and within the walking distance to historical places

Good location and excellent room.