• Apartments
  • Kitchen
  • Mountain view
  • Swimming pool
  • Free WiFi
  • Balcony
  • Bathtub
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms

Our property is located in the heart of the spa town of Cauterets, at the gateway to the Pyrenees National Park. This is an exotic place where you can enjoy a natural and preserved environment in summer and winter. Thanks to its characteristic 19th century buildings, the town of Cauterets has a rich historical heritage. The central location of our residence will allow you to quickly access the thermal center (10 minutes on foot) and the ski elevators of the ski resort (5 minutes on foot).The residence has a balneo of 1312 ft². An indoor complex including: a swimming pool, a sauna, a hammam, a sensory hall and an ice fountain. The hotel has its own bar and restaurant where you can enjoy the local gastronomy, served as an all-you-can-eat buffet, during your breakfasts and dinners. A children's playground and a covered car park complete our services to make your stay more enjoyable. Most of our accommodations are equipped with a kitchenette to facilitate the organization of your days and preserve a total independence. Comfortable and functional, they are suitable for individuals, couples, friends or families.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Nearby Ski Lifts:
  • Lys Cable Car - 700 feet

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Continental, Buffet

Reliable Info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 full bed
1 full bed
and
1 bunk bed
Bedroom 1:
1 full bed
Bedroom 2:
1 full bed
Bedroom 3:
4 bunk beds
Living room:
1 sofa bed
Bedroom :
2 twin beds
and
1 bunk bed
Living room:
1 sofa bed
Bedroom 1:
1 bunk bed
and
1 sofa bed
Bedroom 2:
1 full bed
and
1 bunk bed
Bedroom 1:
1 full bed
Bedroom 2:
1 full bed
Bedroom 3:
1 twin bed
and
1 full bed
Bedroom 4:
3 twin beds
Living room:
1 sofa bed
1 bunk bed
and
1 queen bed
Bedroom :
2 twin beds
and
1 bunk bed
Living room:
1 sofa bed
Bedroom 1:
1 full bed
Bedroom 2:
2 bunk beds
Bedroom 3:
2 bunk beds
Living room:
1 sofa bed
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Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.9
Facilities
7.9
Cleanliness
8.3
Comfort
8.1
Value for money
7.8
Location
9.2
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Kiran
    United States of America United States of America
    Spacious room and great spa amenities. Great value!
  • Henrik
    Switzerland Switzerland
    Hotel centrally located in Cauterets. Friendly staff. The spa area was very nice and not crowded despite high season (Tour de France passing the day after). We had a studio with small kitchen that was functional.
  • Elisabeth
    United States of America United States of America
    The staff at the property were extremely helpful and friendly, and the property was well located in the village.

Area info

Restaurants
1 Restaurant On Site

  • Restaurant #1
    • Cuisine
      French
    • Open for
      Breakfast • Dinner

Amenities of Garden & City Cauterets Balneo

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Skiing
  • Non-smoking rooms
  • Bar
Parking
Public parking is available at a location nearby (reservation is needed) and costs € 8 per day.
  • Parking garage
Internet
WiFi is available in the rooms and is free of charge.
Bedroom
  • Linens
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
Media & Technology
  • Flat-screen TV
  • TV
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Picnic area
  • Sun deck
  • Terrace
Common Areas
  • Shared lounge/TV area
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Kids' pool
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
  • Sauna
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Packed lunches
  • Bar
  • Restaurant
Activities
  • Ski storage
  • Hiking
    Off-site
  • Pool table
  • Skiing
    Off-site
Front Desk Services
  • Invoice provided
  • Lockers
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Playground
Cleaning Services
  • Daily housekeeping
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Miscellaneous
  • Raised toilet
  • Toilet with grab rails
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
Languages Spoken
  • English
  • Spanish
  • French

House rules

Garden & City Cauterets Balneo takes special requests – add in the next step!

Check-in

From 4:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 12:00 AM to 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of EUR 200 is required. The property charges this 7 days before arrival. That's about USD 217. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Cash Garden & City Cauterets Balneo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

City tax is payable at the residence.

Please note that guests must clean the kitchenette and the dishes before departure.

Guests sleeping on the bunk beds are recommended to be a maximum of 5.2 feet tall. Bunk beds are 63 in x 31 in and are for children only.

When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Special conditions and additional costs are to be expected for any reservation of 7 rooms or more. Prepayment in advance. In case of cancellation: Up to 60 days before check-in, you will be refunded 50% of the total amount of the reservation. From 59 to 30 days before check-in, you will be refunded 25% of the total reservation amount. From 29 days before check-in, cancellation will not be refundable. A 50% prepayment will be requested once your reservation is confirmed.

On the evenings of 24/12 and 31/12, the restaurant offers a special New Year's Eve menu.

For half-board or full-board bookings, you will be asked to pay a supplement on site to enjoy this festive meal. Otherwise your dinner will be refunded.

On 12/25 and 01/01, a special brunch will replace breakfast and lunch.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of € 200 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Garden & City Cauterets Balneo

  • Garden & City Cauterets Balneo offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Solarium
    • Head massage
    • Spa facilities
    • Foot massage
    • Spa lounge/Relaxation area
    • Hand massage
    • Swimming pool
    • Full-body massage
    • Back massage

  • You can choose from a number of accommodation options at Garden & City Cauterets Balneo (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms
    • 4 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Guests staying at Garden & City Cauterets Balneo can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Check-in at Garden & City Cauterets Balneo is from 4:00 PM, and check-out is until 10:00 AM.

  • Yes, Garden & City Cauterets Balneo is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Garden & City Cauterets Balneo on this page.

  • Garden & City Cauterets Balneo is 150 feet from the center of Cauterets. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Garden & City Cauterets Balneo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Garden & City Cauterets Balneo has 1 restaurant:

    • Restaurant #1

  • You can choose from a number of accommodation options at Garden & City Cauterets Balneo (subject to availability) that can accommodate:

    • 12 guests
    • 4 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.