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12 passage Basfroi, 11th arr. - Bastille, 75011 Paris, France – Show map
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167 verified reviews
They speak your language
Appartements Basfroi's staff speaks: French, English
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WiFi is available in all areas and is free of charge.
No parking available.
Family Rooms, Elevator, Heating
From 4:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years are charged EUR 10 per night in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 167 reviews
Value for money
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Location, facilites and tje apsrment itself
The dunlopillo of the main bed was ver y old and inadecuate. De asked for a new one and answered that couldnt chance it.
-The location was very nice. The metro station was in 5 min walk (st voltaire) and bus too to go to all sightseeings (no 69). -We weren't afraid to walk back at night -Nearby were many brasseries and coffieshops for breakfast and supermarket across the street. Also pubs and restaurants very nice at 5 min walk. -The accomodation was nice for the 4 of us with clean sheets and towels. - Very well orginized ... the instructions to get the keys ,the instructions to the appartment ,the ability to leave the luggage in the office until our flight the last day, everything was perfect.
-bad connection to the internet althought it got better from the second day -it needed some maintenance (the curtains were a little loose...some stains in appliances and in sofa pillows)
Fast reaction of stuff
Upon arrival, the lift light was broken. The light bulbs in the apartment were broken too. We manage to survive the 1st night in Nearly darkness. Thanks to the quick reaction from the stuff, the lights were fixed the next day. The location was good. Just a few steps to the nearest metro station. And there are alots of supermarket and restaurant nearby. The kitchen was ok. But the bathroom was... For me they can do it much better. It wasn't clean to my point of view. Think twice of u want to take this apartment. for a short stay it should be ok. For Longer stay, I will not recommand this.
The location was good. Quick walk to either Bastile or Voltaire and close to Maine metro line (went straight through to Louvre etc. staff were helpful (let us send a bag to their office in advance and were happy to store bags after checkout.
The pillows weren't very comfortable. The room wasn't as dirty as other travellers had mentioned. It wasn't spotless but this is Paris, nothing is clean! The WiFi connection was terrible and our friends has no bowls in their kitchen (we only had 2).
before booking there was not mentioned that we have to drive to other place to collect keys....
There was nothing to like about this apartment -apart from what seemed this substantial but necessary security.
Room was grubby - even after cleaning. Crockery & cutlery was greasy. No wifi available but was told it was. TV did not work. Air con was a desk fan on the table. To top the introduction to this accommodation off - we found bed bugs and fleas in the bed. Disgusting - we stayed only one night and moved to other far better accommodation. I am absolutely disappointed and have cancelled my accommodation in Florence that I had booked through Bookings.com. I will be seeking compensation on my return to Australia.
Good Location. Close to Carrefour express supermarket. close connection to most Paris sightseeing.
No internet at all.!! Very small with not good beds and mattress. Not very clean. Old facilities.
The apartment was very very nice, hospitable and comfortable. It was rather clean, near the metro and near a big supermarket. The neighborhood was peaceful and secure.
There wasn't the broom to clean, it was a little bit uncomfortable.
The accessibility to all the places and the shops close by to the apartment.
The location was relatively convenient and it did seem safe and secure inside the apartment. The Centre Paris team were very good, offering clear instructions and information prior to arrival. The Voltaire metro wasn't far away and the local area had quite good facilities.
The location was dirty, noisy with lots of homeless people, but probably that's just Paris. For travellers with children it's not a good location. The apartment was really quite dirty, the source of dirt being the air from outside as areas around the windows were pretty filthy, especially in the bathroom. Also on the day we checked in the cleaner turned up just minutes before 5pm and would have stayed quite late had we not asked him to leave. The apartment needs a good deep clean after which it would be much nicer.
Big Parisian windows
- apartment is falling apart (driken kitchen, washing machine doesn't work, dirty bathroom, the joints between the tiles are with moulds) - cleaning stuff came 20 min before check out - too small room
Could not get in apartment until we tried multiple times with the key. Lock was jammed.We arrived on Sat., office closed. No response to calls to emergency number. Went to office on Mon. for assistance. Only given one key. We had two families in our party. Place not clean. Stated could sleep 6. Apt had one bed, one sofa bed and two fold up futon type mattresses to use on the floor. Really only sleeps 4 adults-NOT 6, unless you want to sleep on floor.Afraid to open glass shower enclosure because it was not secured properly to wall. Moldy tub area. Regardless of when you arrive, you have to go to office (several blocks from Metro) to get keys, and then get back on Metro, ride to the stop, climb the stairs with your luggage again, and then walk to the apartment.
The location was excellent, the apartment very functional and well organized, overall good value for money
- The Wifi was not working at all during all our stay. After complaining, we got told that as per contract, they are not obliged to provide such service, as it is offered for free. I still found it very annoying, given that when I chose this apartment I was counting on having access to the internet. - Only one (rather small) towel per person was provided and no shower gel or toiletries. Also, one single roll of toilet paper for the whole stay: they can definitely improve on this kind of thing
Location is OK with lots of necessary shops in the neibourghood.
The second sofa has to be regular, not just matraces. The apartment was not clean enough.
Only us on that floor and secure and elevator
It was too dark and a bit small some lights were not working (one by the bed)and wi-fi not working
The location is good and near of everything. The flat is fine even if some of the equipments are outdated...
Excellent location, near two metro stations. 11th district, very close to Bastille square. Apt. is located very close to braseries, small restaurants, pubs, shops. Apt. is clean, wifi works fine. first day wifi didn't work, but people from the office inform us about other solution and gave us password to other wifi sources. Cooperation with staff is excellent, key pick up is very well organized. It is easy like piece of cake. Organizoator is very helpfull, we could leave our luggage in their office waiting for our flight. So we spent time fruitfull in Paris up to very last moment without carrying luggage. Price is very good. highly recommend this place.
everything was ok!
Great location. Close to Metro. Easy to get bus or taxi services. Shops are nearby. You can find anything nearby. Possible to come again.
Very weak signal of wifi. Has to go down to ground floor to get fair signal. TV was not working. Old type of TV set. Some of the lights are not working.
Location was good near shops and rail. Had most the essential facilities.
Cleanliness was sub standard, floor had glass shards, shower moldy and some dishes dirty from previous guest. Also there was no working light in the entry way so it was pitch black when we were trying to enter the door. There is a washer but no where to hand clothes to dry. Wifi kept dropping out,
Great location very near the voltaire station; and the kitchen had everything we needed, like knives, bottle opener, pans to cook, etc. great shower with hot water, and heating system. Nice supermarket near and a mcdonalds.
The internet never worked so we had to go to mcdonalds everytime we needed to send emails, also there were some issues with the lights, only few lamps worked and sometimes there was not enough light like to have dinner. But everything else was great, I would stay here again.
very close to attraction. and double room. two bathroom.
door was not opened clearly. plz repair it.
The building is very close to three metro stations (Voltaire, Ledru Rollin and Bastille) and two supermarkets. Located in the old center of Paris, we felt save to walk till late on the streets. The shopping area Saint-Antoine is also near the appartment. Furthermore, the appartment was well equipped with everything you need.
The appartment was not that clean when we checked in, but had all the cleaning products we needed, so the problem was quickly solved. Also it was weird that I didn't receive any receipt for half of the amount paid on our arrival.
Location, comfort and value for money.
Internet was very bad. Apartment is small.
The location was very convenient, very close to metro, supermarket and attractions. The apartment was large and the fact that there were plates, coffee machine and microwave was very useful.
Although stated otherwise, there is no wi-fi. The apartment was dirty, some of the heaters and small appliances were not working and there were no toilet papers. You need to stop by their office to pick up the keys, which can be quite a hassle if you have luggage. The problem is that this information is not given upfront, you learn it just a week before your arrival.
the location is kinda good as it is near the metro.
the wifi sucks!! we have five people living there but there's only one bed in the room so some of us could only sleep on the floor!! every time we use the electric kettle, the circuit trip breaks down. no comforters, only the dirty blankets. it could not be worse!
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