Best Western Belloy Saint-Germain

La ubicacion. El hotel es agradable.

Maltrato. La habitación asignada tenía una gotera:caía agua justo al lado de la cabecera de la cama mojando todo y sufrimos maltrato de un empleado ante el obvio pedido de cambio de habitación. Dos días después logramos cambio de habitación dos días después y excusas.

la ubicaciòn; su limpieza; personal amable; algunos extras sin cargo que dan tipo internet wifi en habitacion o el tea-buffet

las habitaciones son chicas; y el lugar de desayuno tambien es chico

Esta muy bien situado, habitación pèqueña pero comoda y con todo lo necesario

Trato amable.

Muy bien situado. Tuve anulacióin del vuelo y el hotel me readmitió.

En general todo bien

La ubicación.

Baño pequeño mal climatizado y con olor a humedad

Excelent location, nice acommodations and items included (wireless internet, breakfast).

Free drinks, tea time buffet

Small rooms

The staff were all 5 star from the beginning to the end of our stay

nothing at all

I stay at this hotel every time when I come to Paris. The location is excellent, the building is very cosy (classic Paris "ship" house) and the hotel itself is very good value for money: all necessary facilities, cleanliness and comfort for very moderate price as compared to many other Paris hotels. Now they even offer a welcome glass of champagne and tea time buffet free of charge.

The breakfast room is a bit too small, sometimes one has to wait for free seats/clean cups etc.

Deluxe Room 607 is very charming, Reception staff very friendly. The pleasant location for easy access to a lot of the touristic locations.

The cleaning staff and breakfast staff not very efficient and overlooking important little details such as toilet brushes in the bathroom, or coffee and tea supplies in the room part of the services included in the deluxe rooms

The afternoon free buffet was a lovely idea.The 2 free glasses of champagne for every guest was also a nice touch. The tea and coffee making facilities was appreciated. The decor in our room was very nice.it was smart and modern.must've been recently refurbished. It was good to have a separate toilet and bathroom. The air con worked well and wasn't noisy as in some other hotels we have stayed at.The double glazed windows really kept the noise out.Smart new tv, good reception but more english channels would be a nice touch.All in all very good.

The buffet breakfast food itself was nice but there were not enough seats, we ended up eating standing up! It was worse than Butlins. It was utter chaos and only 1 woman was in the kitchen, who did not seem to take part in anything including clearing the tables. The food was not replenished. When it was gone, it was gone! The bed was much too firm.The bed really needed a top sheet under the quilt, as it was too hot in middle of night with the quilt and too cold without the quilt. And the sheets were very stiff to lay on (definately not soft) more fabric conditioner please! Reception staff's understanding of english was hit and miss.bit frustrating.

Services - free drinks, free internet acess

Some of the staff at the entry desk, one in particular did not do his job well at all! He took bags without giving a ticket, I ordered a taxi, he didn't order it & I missed my train. The telephone on in the corridor was very annoying as it kept ringing just outside the door. And the room was extremely small!