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Best Western Athenee
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When would you like to stay at the Best Western Athenee?
Top
Based on
183
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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David
With friends
HARLECH,
United Kingdom
October 20, 2009
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The staff were very helpfull and the location was central to the city centre.The rooms were a bit on the small side but overall, very comforable. Unfortunately the lift was out of action and the spiral staircase was a bit tricky. |
9 |
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Suzy
With friends
Penylan,
United Kingdom
October 20, 2009
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It was really close to the centre and the train station, excellent location No decent bar so nowhere to chill in the hotel itself |
5.5 |
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Anonymous
Group
United Kingdom
October 13, 2009
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friendly staff, good service There was a temporary problem with the lift during our three day stay and the staircases are narrow but staff helped to transfer baggage to and from our rooms |
8 |
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Anonymous
Solo traveller
Slovenia
October 5, 2009
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free wireless internet access elevator was broken, inconvenient round staircase |
6.5 |
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Andrew
Mature couple
Stamford,
United States of America
September 30, 2009
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Breakfast was good but overpriced. Staff were knowledgeable and friendly. Too small to work. Separate rooms for bath/sink and toilet. |
6 |
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Mrs
With friends
saxmundham,
United Kingdom
September 30, 2009
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location lift broke down all the time we stayed |
6.5 |
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Alexander
Mature couple
Moscow,
Russian Federation
September 22, 2009
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Good location, close to down town. Clean rooms. If you have a car bigger than Golf class forget about hotel parking as the way from the street to parking place was very narrow. |
7 |
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Anonymous
Family with young children
Guernsey
September 17, 2009
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The city of Toulouse. There was no high chair for our baby at breakfast. The hotel was very basic, not what I would expect from a Best Western. The car park was too low for our vehicle which had a roof box |
4.5 |
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Ben
Young couple
Rotterdam,
Netherlands
September 2, 2009
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Room was a good size, 10 minute walk to the main square in town. Room furnishings were a bit dated but everything was comfortable enough. |
7.5 |
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Peter
Group
London,
United Kingdom
September 2, 2009
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Very clean, friendly staff, well-equipped room. Nothing bad really, would be better if closer into the centre but really is just a 10 minute walk which is very pleasant in the summer. |
8.5 |
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Christina
Mature couple
melksham,
United Kingdom
August 31, 2009
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Good location. Easy walking distance from shops, restaurants, metro, railway. Quiet, but we did have room at the back No outside sitting area. Shower took long time to get warm,but we were on 5th floor! |
7.5 |
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Soraya
Young couple
Frankfurt am Main,
Germany
August 29, 2009
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Very convenient location between the railway station and the city centre. It is possible to walk to all important places. Good value for money and good facilities in the room (flat screen tv, individual air conditioning, hair drier, separate toilet, magnifying glass etc.). Friendly and available staff at the reception. The air conditioning had a bit of a bad smell when turned on but worked fine. There was an old cookie left on the floor of the room but with this exception the room and bathroom looked clean. |
8 |
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Anonymous
Group
Ireland
August 23, 2009
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great location (only 10-15 mins slow walk to Capitole and Wilson); staff very helpful and accommodating; staff spoke english but encouraged us in use of our poor french; rooms quite small but good value for the price we got. parking was on site rather than street parking, which was available in the other hotels. car park entrance VERY narrow and practically in the hotel lobby, but, once staff saw us approach, they came out to direct us safely through... some reviews mentioned odour in the toilet of one rooms (we noticed it in room 11 but we didn't stay there)... breakfasts were also great - perhaps a little expensive, but for convenience and quality, couldn't be faulted |
8 |
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Anonymous
Mature couple
Spain
August 17, 2009
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Close to the station (within 5 minutes' walk), Clean room with bath Had hard time to communicate with the receptionists in English. |
7.5 |
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Anonymous
With friends
Ireland
August 6, 2009
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The location is great, near the city centre and not too far from the train station. The shuttle bus to the aiport is only a couple of minutes walk from the hotel. The room is very clean. |
8 |
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Anonymous
Young couple
Australia
July 28, 2009
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close to the city the walls were not adequate to minimise noise from other rooms, corridor and lift. The toilet closet was provided in another room and was emitting odour through-out our stay. |
4 |
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Anonymous
Solo traveller
United States of America
July 27, 2009
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The staff was very helpful. The breakfast was very well done. Small room. Very difficult for stranger in town to locate. |
9 |
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Anonymous
Group
Germany
July 20, 2009
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Most of the staff were helpful although one male receptionist seemed to prefer looking at the computer screen rather than paying attention to the surrounding situation. We met the owners daughter who was working on the reception desk one evening. Her effort to help us to deal with our further travel arrangements was exemplary - she obviously cares about the customer experience. A small business section would be useful. |
7 |
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Willem
Mature couple
Claremont,
South Africa
July 5, 2009
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We were glad to have good on sight parking for our hired car; the reception staff were very helpful; it was walking distance to the old city and shops; we had a quiet room at the back. |
7.5 |
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Lauretta
Solo traveller
Erkrath,
Germany
June 8, 2009
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the hotel was far away from the city centre and in a bad area |
4 |
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Anonymous
Solo traveller
Ireland
May 28, 2009
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The quality of service from staff and the excellent room |
9 |
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Monika
Solo traveller
Saint Cloud,
France
May 26, 2009
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very friendly staff, wifi works in the room |
10 |
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Patricia
Young couple
Villajoyosa,
Spain
May 26, 2009
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The hotel was quite confortable, the rooms were little bit small but the location of the hotel in the center of Toulouse was fantastic. The price/quality was satisfactory, overall because with Booking.com we pay half of the regular price. So come and visit it! |
9.5 |
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Anonymous
Solo traveller
France
February 1, 2009
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Efficient service |
8.5 |
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Rob
Solo traveller
Rhenen,
Netherlands
December 14, 2008
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The staff was okay, the guest waiting lounge was pretty, the coffee for le petit dejeuner was briliant. The wireless internet was good and for once free as well.They gave the breakfast away after my complaint about the elevator and noise. The hotel is very very noisy. It the noise from inside that is annoying. The rooms are not at all soundproofed. The elevator was run down and faulty. It sometimes did not stopped really leveled at the hallway floor! I have notified the staff so they will probably have it fixed. |
3.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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