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Best Western Atrium
1 Rue Emile Fassin, 13200 Arles – Show map
Excellent location – rated 9/10! (score from 742 reviews)
Rated by guests after their stay at Best Western Atrium.
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6 Reasons to Choose Best Western Atrium
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78 properties in Arles
Including hotels, apartments, villas and more.
742 verified reviews
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Best Western Atrium's staff speak: Italian, French, English
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Outdoor Pool (seasonal), Terrace
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs EUR 14 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Laundry, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed. Charges may apply.
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Best Western Atrium accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the swimming pool is available from May to September.
Based on 742 reviews
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Perfect Position Friendly staff quality-price relation good
No safe in hotel room
Good location, on the edge of the city. Big clean comfortable room. Superb, almost silent, air conditioning. All the staff I dealt with were charming and helpful and all spoke English.
No car parking Bathroom was too small TV did not work fully Staff a little unhelpful
Location, reception staff
Room needs refreshing
Need refurbishment , old carpet and furnitures . A lot of buses in front of hotel keeps their engines running . Sound proofing is bad
Location and flexibility of the receptionist
The boss of the receptionist and the price for the product was maybe 25% more than good value
The location is excellent. We stayed here about 5 years ago and it needed an upgrade then,,, it obviously hasn't happened yet. With a bit of money spent this could be a great Hotel.
Fading splendour! The whole place needs a makeover particularly the lifts and pool and roof areas. The toilet on the roof was a pretty dingy affair.
The location and the on site parking were excellent. The shower was good and there was plenty of hot water. Very handy to the centre of the city therefore we could walk everywhere. Lovely, helpful staff. Excellent value for money.
Nothing. A great place to stay
Close to the historic centre. Car parking available. Swimming pool on the roof
The location of the hotel was perfect for our visit to Arles.
No evening food service for two consequetive evenings.
Helpful front desk staff checking in and looking up event times, tickets, etc. The rooftop pool is great. Hotel is easy to find and well-signed. Good breakfast and children under 12 are free. Merci!
Very helpful staff.
1. 1St night - no English-language tv programs worked in either room. We requested a change of rooms. 2Nd night - one room still didn't have English language tv. On the 3rd morning, the electricity went out in one room. 2. No bathroom amenities, e.g. shampoo. Only soap pump on wall. 3. Hotel has total lack of charm, unlike your other hotels in Europe - cold and uninviting.
not really a lot, just OK for overnight
price was a bit too much for the quality of the facility. Charging extra €14 for overnight parking is a bit too much. Smell in the garage was horrible.
Location location location. Right behind tourist office , at entrance to old town. 2. Min walk from theatre antique - ideal after late concert. Right beside stop ('Lices') for FREE shuttle bus to train station. (Catch this small red shuttle just in front of gare SNCF and stay on bus til you pass tourist office on your right and you'll have a free 10-15 min tour of the town on arrival, finishing 2 mins from hotel at the Drop off point on Boulevard des Lices). Roof top pool, (though small) gives welcome place to sunbathe and relax - rare in city centre...
Small rooms but comfortable, clean and convenient.
Not as pretty as other hotels in Arles... But then how much time will you spend inside it?
Walking distance to all the tourist attractions.
Restaurant advertised as serving dinner. Turned out this was subject to it not being booked by tour groups and private parties. It was only available two of the four nights we stayed and the fact the restaurant would not be open for dinner was not advertised in advance. Also parking not available the first night as requested at time of booking. I would only recommend this hotel with certain advisement in contrast to a very positive stay at the Best Western Donjon in Carcasonne.
Close to the old part of town.
Very nearby center
Stuff did not take care of guests. Every operation was slow in the reception.
Good location close to centre. Clean rooms if a bit tired looking. Staff all friendly and helpful. Good breakfast, lots of choice.
Room was big but mostly filled with beds which, as a couple, were unnecessary. Clearly we'd been put in a family room. Having to renew wifi passwords so often.
Location beside the old town and the square where everything happened and the tourist information office could not have been better. Air conditioning worked in our spacious room.
Some minor repairs were a bit slow to be fixed. Restaurant was sometimes closed because of large group dinners but there were plenty of other options nearby.
We have stayed here before and thought it very good especially with its very convenient parking and because it was dog-friendly. We would go again!
Good location, friendly and helpful staff, comfortable and quiet room.
Wi-fi although daily update a pain. Location reasonable for city centre. Staff helpful.
No Bar Father-in-law's room had a number of problems. Cistern would not flush. Shower head would not hold position whilst showering. Kettle did not work properly. Other rooms fine (3 booked).
WE WERE VERY PLEASED WITH THE WHOLE EXPERIENCE
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