Best Western Hôtel de l'Arbois    

No he tenido tiempo de visitar a fondo esta ciudad que tiene fama de bvelleza.

Los accesos

Lo mejor es el personal, muy muy amable.La habitación estupenda para un tres estrellas, muy limpia y mobiliario moderno. Relación calidad-precio.

El desayuno no merece la pena, muy escaso para su precio. Ubicación en zona residencial tranquila pero difícil de encontrar, imprescindible gps. No está en Aix sino a doce kilómetros. Imprescindible coche.

friendly staff great value for money

Good value for money, taking into account Provence prices. The hotel is new and looks very good; it was also quite clean, and the staff was very helpful. Free parking and good restaurant.

The hotel is not in Aix, but in an industrial area some 12km outside the city limits; quite isolated, and we could not find it easily (gps did not have the street, and the signs for the hotel were few and not very visible).

This hotel was an excellent choice for my wife and I.

Wifi terrible

The adress doesn't exist on gps! It's reality hard to find it!

- location was bad - had to cross Six - gim was a joke - spa was not working - overpriced and over ranked 3* maximum - beds very small

We used it as a base for touring to other places by car. The location is away from Aix therefore you need your own transport. It is a new hotel and the service provided seems lacking in experience.

It was more a business hotel rather a holiday hotel. The food at times was hit and miss and varied between weekdays and the weekend. Breakfast was served 7-10 but if you went down at 9am the breakfast buffet looked like left overs. The staff did not replenish items and we had to ask for several things such as milk, bread, plates, there was a poor selection of fresh fruit during the week but a better selection at weekends. I think that the business customers made an early start and we felt neglected as holiday travellers.

It is a very clean standard hotel with a comfortable bed and convenient parking.

Hotel is next to a highway (D 543) outside of Aix-en-Provence. Vehicle noise is constant during the night. Rooms are overpriced, especially given location.

Very nice and clean Hotel. The stuff is friendly and very helpful The breackfast very good

It is quite far from the city. You need a car to stay there

nice and spacious rooms, great bed, nice bath room, free parking, free Wifi

location is at the border of the city, you need a car and a GPS to find this place

Very comfortable and good value.

Hotel is great, would suggest google location to be corrected, can be misleading

Excellent help from the receptionist wh spoke 6 languages! Small friendly hotel

Breakfast was a bit basic with no cooked items such as eggs or sausages

The girls in the reception were vhery nice and helpful

we spent four hours trying to find the hotel. A gps is strongly needed when you want to find this hotel.

The reception staff on the Sunday sorted out the issue of the restaurant being closed by advising us of a local Italian place. Hotel is very modern and comfortable, good value.

Big black mark for advertising on the BestWestern website that their restaurant is open seven days a week in the evenings........it is not, it is closed at weekends. So arriving at 9.00pm-ish on Sunday after working all day to no food at the location was a major disappointment. It is misleading and duplicitous, I would not have made the reservation had I known in advance, a fact that the management must know. The hotel is in a built up area that is a mix of residential and business, a long way (20kms?) from the centre of Aix-en-Provence, so there is little around that is open on a Sunday. Fortunately the staff have obviously encountered this issue before and were able to direct us the one place that was open less than 10 minutes walk away that was able to feed us.

Le réfrigérateur et la climatisation silencieuse. Le personnel sympathique. Le restaurant de bonne qualité pour un prix raisonnable.

La situation de l'hôtel loin de toute animation surtout en période de fête. L'hotel est en effet situé dans une zone d'activité particulièrement déserté en cette période.

le calme

le prix de la chambre (85,50€) ou avec petit déj. (95€) trop cher pour un établissement éloigné du coeur de ville (Aix). Pour un séjour où nous sommes dans la chambre de minuit (ou plus) à 8 ou 9h du matin, c'est excessif.

insonorisation des chambres petit déjeuner personnel très poli et attentionné

Pas de temporisation de l'éclairage de la chambre quand on retire la clef électronique. dito couloir (emplacement capteurs non optimisés)

Personnel au top, chambre spacieuse et confortable, offre internet très avantageuse, à recommander.

Bon rapport qualité prix. Parking et wifi gratuit.

Prix du petit dejeuner un peu excessif

Gentillesse de l'accueil Propreté d'ensemble

localisation un peu excentré mais sans gene

L'accueil très chaleureux et la disponibilité du personnel

La cuisine, l,aimabilite du personnel du restaurant et le confort de la chambre.

le spa (trop petit impossible d'en profiter)

L environnement de l hotel, qui depayise. Le charme du jardin

Notre chambre était prête bien avant l'heure et nous avons pu y accéder. L'amabilité du personnel et leur disponibilité. L'hôtel est bien situé au calme, entre ville, campagne et mer. Pour ceux qui n'ont pas de véhicule, l'hôtel n'est pas très loin de la gare TVG Aix d'où part une navette qui rapproche de l'hôtel (10 à 15 mn à pieds). Le quartier résidentiel avec commerces et parc pour les enfants.