Best Western Hotel De L'univers  

Its location

No spa

Location was central Short walk from train station. Breakfast was standard. 50 Euro return taxi to Canadian War Memorial (Vimy Ridge), our visit was too early in season for local tour operators.

This hotel is quite historic and was once a monastery, then a hospital and now a hotel. We chose the cheapest rooms for economy reasons but they were nicely decorated, very clean and very comfortable. The restaurant is excellent and we had one of the best meals of our trip here. The prices are reasonable too. The wine list is impressive but it includes lots of very decent wines that won't break the bank. The sommelier is first-rate and she offered to take us for a tour of the wine cellar after her shift ended, even though that turned out to be around midnight! If you are travelling by car don't forget to ask in advance for a parking spot - they are limited.

All good!

A very nice hotel and lovely room (despite being up at the top with limited head room). Enjoyed an excellent evening meal in the restaurant and the breakfasts were good. Convenient for central Arras and not too far to the WW1 commememorative sites.

Public areas comfortable and clean.

Room 120 Jungle fever in France. Very dark as no centre light, a mass of Leopard print, curtains, bedspread even lampshades, brown hesian walls and wildlife pictures. I thought that my partner had booked the room as a joke ! The room was unlike anything shown on the website, was this really a Best Western Hotel? Breakfast OK for France but by 8am had ran out of scrambled eggs and was told that there were not anymore. Not good enough for 14 euros. Perhaps the Leopards had the chickens!

The building has a lot of character. The restaurant set a high standard. We enjoyed our stay and would return.

Very convenient location in the town, very secluded so very quiet, very comfortable room and pristine bathroom, very helpful staff and lovely dining room, excellent breakfast.

Having stayed before, I noticed the outside painting is now very tatty, hopefully they will repaint soon! No tea/coffee facitilties in bedroom, but we are English I admit! Also TV selection was not as per the manual, no BBC! on channel 19/20?

Excellent hotel - premium service with associated cost; worth it. Great location with private parking. Will be back.

The general ambience and location within the town of Arras is superb, and Le Clusius restaurant within it offers food up there with the best we have ever experienced anywhere.

Well positioned for the town centre and restaurants.

The additional £9 required for parking. The high powered courtyard lights made the room very light at night.

great location, very nice room,staff very helpful

no complaints a suggestion that rooms should be offered with an inclusive breakfast package

The staff were excellent they could do enough for us. The food was very good but different choices each day would have been better.

The bath facilities were not sufficient I.E. no hair conditioner. Tea and coffee facilities would have made the stay more comfortable. We put something in the fridge and we forgot - it would have been good if the reception staff had made a note of it on our bill so they could have given it to us when we left