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Best Western Hotel du Mucem
22 rue Mazenod, 13002 Marseille – Show map
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6 Reasons to Choose Best Western Hotel du Mucem
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213 properties in Marseille
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274 verified reviews
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Best Western Hotel du Mucem's staff speak: Italian, French, English
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Food & Drink
Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Dry Cleaning, Daily Housekeeping, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
Italian, French, English
2:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 3 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Best Western Hotel du Mucem accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests can buy MuCEM tickets directly at the front desk.
Based on 274 reviews
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Room spotless. Very quiet so had good sleep.
Staff were extremely courteous and helpful. Room was very clean.
very comfortable stay, clean room, nice complimentary cookie, friendly staff 24 hrs reception, location is close the cathedral and new port, walking distance to the old port, and it's good value for what you pay.
Location was perfect, close to many sights, Room was big, clean and brand-new.
Missing shower curtain.
Location and helpful staff and very clean
Room was small
Good location, kind staff, recently renovated rooms
Small single rooms
Wifi was good. Air condition was working nicely.
When I checked in, the guy at reception told that breakfast will be downstairs, but didnt say anything about the price. Was a big surprise (and a disappointment) when I checked out and I got charged 9 euros for breakfast! The studio room on the top floor was really small.
Great location. Quiet. Compact well designed room.
15-20 minute walk to the Vieux Port, only about 5-10 mins or so to get to the Saint-Jean Fort or to local restaurants. Beds were very comfortable, rooms were clean, staff was friendly and helpful.
If you get lost and end up walking through the back lanes and such, I could see where one would feel unsafe. Once we realized which roads to take we never felt unsafe.
The price and cleanliness of the room and bathroom.
The Wifi was extremely poor and slowly and rarely worked.
Near the cathedral. 10 minutes to old port. Good bathroom. Friendly personal.
Very slow WiFi. Small choose of food nearby. District does not look safe. Strange view from the window.
The staff is excellent (the person at the reception desk was very kind, helpful and knowledgeable) and the room was spotless clean. The room is modern decorated, functional, and fairly big for French standards. The hotel provides a card for accessing a secure parking nearby at a discounted rate, but ask for it before you enter the parking. Once more, thanks to all the excellent staff!
The area is a bit scary at night. I would not adventure alone outside. The shower had no pressure at all, the room was smelly (bathroom pipes odour) and extremely hot (top floor) - however, aircon works excellent. Poor quality bed linen and poor wi-fi (almost unusable). Overall, nothing to ruin your stay, but given the location and facilities, it felt overpriced and I would not return there.
the bedrooms were too hot at night since the air-conditioning was not to be switched on until the week after we left
Clean and good value for money.
Room was small, and walls are thin you hear other guests
* The hotel is located not far from seaport and all hotels around were too fearful, but this one was too comfortable from all around :) * The hotel is located very close to main port which is the center of the city. * The staff was very-very pleasant. Thanks to the man on reception who talked us about the city, gave the map and explained where to walk and eat there. * Room was clean and comfortable
A bit far from train station
Very convenient for Marseille tourist areas and for conference centre at Villa Mediterrane. Staff friendly and helpful.
excellent location, nice staff, parking available next to hotel. Hotel: clean, nicely designed, in a quiet street
Staff were friendly and helpful; good breakfast considering small hotel
slightly cramped bathroom and hallway in bedroom
food and place excellent
double room bed is like a single bed & washrooms are made by partitioning the room from some wooden boards. but clean
The modern decor of the room, tea, coffee making facilities. Security was good in that you needed to swipe your key card to activate the lift.
Too far to walk to the old port in the evening for dinner.
Close to Train Station and MUCEM
Couldn't get a room with a view to the port. The view to the back is very unplesant.
The location was ideal for the Old Port and its many restaurants. Our room was clean, bright, reasonably spacious and in very good condition. The tea/coffee making facilities were very welcome. The staff were always friendly and helpful.
Helpful staff - tea/coffee-making facilities - comfortable beds - proximity to cathedral, old port, museums
the basement breakfast room was rather sombre and cramped
Location is very close to downtown Marseille Reception ready with ideas and information about tourism and local cuisine Room has all the facilities (safe, minibar, tv etc.)
Low ceiling at the last floor of the hotel; Sockets are european and no availability of other sockets for international plugs
not too far from shops, station etc tea/coffee making facilities
Lack of space in the room, this room was too small for 2 adults spending 3 nights. Toilet doors did not close and the shower room was too small. The noise at night from the road was unbearable which added to the discomfort. Breakfast was far to expensive, no ambience in the room which was below Reception. All in all, very bad value for money.
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