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Newest reviews for Best Western Grand Massif

  • Kevin
      United Kingdom
    August 15, 2014

    Location , superb idyllic village nearby. Peaceful and very relaxing.

    9.2

  • Paul
      France
    August 12, 2014

    all

    no comment

    9.2

  • John
      United Kingdom
    August 7, 2014

    You couldn't cook anything in the room. The facilities were so tiny. Suitable for breakfast only.

    5.8

  • Anonymous
      Latvia
    August 3, 2014

    Modern, very clean hotel with polite staff. The hotel room was not big, but everything was very well organized - modern decor, comfortable bed, even a small kitchen in the room. Hotel has a pool too! If you want to have a rest in silence, or hold a business meeting - you can safely book this hotel!

    9.2

  • Ramona
      Czech Republic
    July 29, 2014

    We simply loved our stay there. The staff is great, always smiling and helpful. We got a studio. The place was spotless cleaned. The room was spacious and it has a small kitchenette, very basic but perfect for our needs as we did not plan to do any heavy cooking. The parking is big and the balcony as well. We did not try the pool as we were having a cold but it looked great

    10

  • Herb
      Canada
    July 29, 2014

    Good value for the money. Great location for our particular needs.

    Poor WiFi connection. Very soft beds.

    7.1

  • Tiberius
      Romania
    July 17, 2014

    Big rooms, clean, small kitchen, comfortable bed, free parking, great view.

    English language not too good...

    9.6

  • Anonymous
      United Kingdom
    July 14, 2014

    Well kept clean hotel

    we had to wait for reception to open in te afternoon to get our room however we knew about this

    7.9

  • Sylvia
      New Zealand
    July 10, 2014

    Lovely room and nice bathroom and balcony; Staff so helpful and everything is well organised

    Password for computer in common area was unavailable on that day; but Wifi worked otherwise

    8.8

  • Anonymous
      France
    July 9, 2014

    Modern feel, recently renovated Clean

    Water in swimming pool was yellowish and tasted salty - there was no proper changing room either. TV in the room didn't work!! It was a catastrophe as my son was really looking forward to watch the World Cup. The reception is closed after 7 pm and there was only an emergency call number. When I complained the next morning, the lady at the reception coldly replied that I should have just called since it was just that my TV needed to be programmmed. When I asked why the TV was not properly programmed at the time of check-in, she had a 'not my problem' attitude - the hotel should check everything in the room is properly functioning prior to the guest arrival.

    5.8

  • Brian
      United Kingdom
    May 11, 2014

    loved the pool and location great views.

    8.3

  • Paula
      United Kingdom
    May 7, 2014

    Room with kitchenette was excellent value

    Fridge hadn't been emptied from previous customer and due to quietness of hotel reception was closed when we arrived .

    7.5

  • Jennifer
      United Kingdom
    April 20, 2014

    Comfortable bed.Studio apartment ideal for two people short stay.

    TV in room did not work and staff tried but could not fix. Constant (24 hr.) noise plumbing?

    7.5

  • Agnieszka
      Switzerland
    April 18, 2014

    I just missed a proper bar/Resto in the hotel. But further down 5 min walk you have a few good places in the village

    7.9

  • Simon
      United Kingdom
    April 13, 2014

    Suites were very good

    7.9

  • John
      United Kingdom
    April 8, 2014

    Good room and facilities, excellent breakfast, nice pool.

    Rather uncomfortable pillows and small duvet

    8.8

  • Michelle
      United Kingdom
    April 3, 2014

    Good location, nice town, we stayed last weekend in march 2014 was very quiet in hotel

    We stayed in the duplex apartment, very nice but just missed a relaxing area i.e sofa

    6.7

  • Anonymous
      United Kingdom
    March 28, 2014

    The room spelt of soot & the cleaner thought so as well as they left our balcony door open to get of the spell

    7.5

  • James
      Ireland
    March 21, 2014

    lOCATION AND FRIENDLY STAFF, THE CLEANINESS OF THE ROOM - IT WAS SPOTLESS

    10

  • Grant
      United Kingdom
    March 17, 2014

    Staff very helpfull

    WiFi was a bit patchy

    10

  • Peter
      Switzerland
    March 11, 2014

    clean modern rooms. friendly staff

    busy road. full restaurants in the village. lot of logistics involved to get to skiarea. breakfast chaotic

    7.9

  • Timothy
      United Kingdom
    March 8, 2014

    Easy to check in etc… Good studio rooms Clean Good location Quiet - had a decent and comfy sleep all three nights Would stay again

    Ski lockers didn't work so kept skis in own room Needed a couple of chairs or small sofa really Car park was 9 euro when it was just a normal car park - bit silly really because if I hadn't mentioned I had a car they would never have known !!

    7.5

  • Anonymous
      United Kingdom
    March 7, 2014

    Good clean room. Good facilities.

    Expensive breakfast. No information about buses to chairlift.

    7.9

  • Denis
      Denmark
    February 27, 2014

    Swimming pool Rooms Bathroom

    TV didn,t work. Extra charges for towel Poor Kitchen equipment

    6.3

  • Keith
      United Kingdom
    February 24, 2014

    Reasonable location and room would have been fine if it didn't smell a lot of smoke and if the bathroom didn't have the last few occupants grime on the sink and toilet.

    Room stank of smoke, yet sold as a non-smoking hotel. Bathroom dirty- have photos as evidence. Wi-if broken- staff weren't too concerned about that fact

    4.6

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