Best Western Paris CDG Airport    

staff were very helpful

cost of breakfast was far too high

The Best Western cdg on Monday morning 6 May - organised for their van to ferry guests to the airport after the non appearance. Of the black bus. However it was not required as a black bus appeared about 9 mins later.

The advertised free airport shuttle was not very reliable. Firstly nowhere does it advise that it operates less on a Sunday - over one hour wait at airport for the "black bus" to Best Western. Then on Monday morning the scheduled bus did not appear - the reason given is that there is a lot of people going to the airport. However the schedule changed again and a black bus miraculously appeared. There is no confidence in this system that means flights are not missed. The selection of Best Western at cdg is meant to ensure that time is not wasted with long lead times to airline check in and the ensuing security checks..

The staff was very helpful. The room was very clean and nice. Very comfortable and convenient place to stay to be able to get on plane early in morning.

Because of travel and need to return car at the airport, timing was off to get lunch on our way to the hotel. The hotel restaurant was not open at 3:00 when we arrived and did not open until 7:00 P.M. No room service available. Stayed on a Sunday evening which may have been the reason.

first the tv did not work and I had to change rooms, in the second room the bathroom fan would not turn off so it kept me awake. Smell of cigarette smoke, i would not stay there again. meal in restaurant was very good but very expensive for what we got. bath tub looked dirty and so did the bathroom floor.

Warm friendly atmosphere and helpful staff. An excellent salmon salad - best we had in Paris.

We would have liked more pillows for neck support.

The location was convenient to the airport and it was very nice to have the shuttle service.

The rooms were nice but several of us thought that the sheets on the beds were scratchy.

efficient check in, friendly staff, clean and comfortable rooms

no complaints

The "Family Room" is simply an American-sized double room. Don't expect a suite! The bathroom is larger than most European hotel bathrooms as well. Clean, easy to park rental car on site, or use shuttle to get to and from the airport.

The staff is not particularly welcoming and friendly. We made our reservation for two nights, but called two days prior to cancel the first night. They charged us anyway because of the no cancelation policy. I understand this, but thought that if we were still staying the second night they would give us a break. Nope! This was disappointing to me. I won't recommend this hotel to anyone who needs a little flexibilty with their travel. When we did arrive the front desk person originally could not find our reservation, but then eventually found it. This was stressful. Later that evening all the electricity went out in my room, as well as for the folks next door and who knows who else. We called the front desk and someone came up and flipped some switches in the hallway, then asked us what we had plugged into the outlets. I was expecting an apology, not an interrogation.The commotion woke up all my kids. The entire experience was not a good ending to our trip. There are other hotels right next to this one. Look elsewhere.

Good for overnight airport location.

Terrible pillows!!!!

Location near the airport.

Too expensive for what it offers. Breakfast non included.

Good choice of food and drink in the vending machines Clean rooms Copnnecting rooms if needed Flights board Had gym at no extra charge :)))

Paper thin walls, could hear people next door drinking and talking all night long and with children with us, this wasnt ideal. Should have included breakfast option, as it was expensive to add it on when at hotel Would have been good to have 24 hour gym as our flight was early on the morning

the food was awful - poor service and really disgusting food, the meat was chewy and fat, the onions were burned etc...

Airport shuttle was always on time.

Room and corridor were really cold.

check-in staff cleanliness of room

no coffee making in room no room service after call for coffee making equipment no bath robe price high for basic facilities offered

Near the airport. Free shuttle.

Too expensive for what it offers. Slow internet WiFi. Almost empty minibar (only water, juice).

This is a perfect Hotel for short stays and business meetings close to the Airport. Frequent shuttlebus from and to Airport ease transportation. I forgot my mobile phone in my room on my departure, my phone reached me in London in a very short time, I appriciate the goodwill and efforts of the staff..

Staff were quick to change room to one with two beds when they realised i was sharing with my sister.

Bathroom toiletries were limited

Very close to CDG Airport and convenient for an early flight after a trip to Disney Land. Efficient shuttle service makes transit easy. Staff were very helpful.

As all Roissy airport hotels, too expensive for what it gives back. Breakfast not included!

I stayed in this hotel with my wife and 3 kids for a 2 days stopover in Paris during a long trip from Middle East to South America. Because it is only 5 minutes to cdg airport it was very convenient for this purpose. We also took advantage of the train and subway stations located at the airport and reached them using the free shuttle provided by the hotel. We went to Eiffel Tower and the entire journey took around 70 minutes. The following day we took the kids to Disneyland and taking the tgv train we got there in just 10 minutes. For both stopovers and Disneyland visit this hotel is very convenient and it is not as expensive as downtown hotels. Just keep in mind that transportation in Paris is expensive in case you want to use this hotel and commute to downtown every day.

Nothing, everything was perfect.

Very convenient to CDG and price was normal.

Convenience to airport. Room size and beds were comfortable. Relatively quiet.

Information provided about the airport shuttle was inaccurate and caused us to have to get a taxi to the airport in order to be on schedule for our flight. Staff was not particularly friendly or helpful.

Breakfast to expensive

near airport

Convenience and value

All good