Best Western Axel Opera

Przytulny pokój. Bardzo dobre śniadania. Super ofertą był Lunch box, który się sprawdził podczas zwiedzania. Sympatyczna obsługa. Możliwość zostawienia bagażu po wymeldowaniu (bez opłat).

Bardzo mała winda.

We travelled to the Hotel Axel Opera in the start of december, and we brought with us our 8 months old baby. We stayed in a Superior double room. The room was big and clean, and they had provided a little bed for our baby without us asking for it:) We had a TV and bathtub, and we got free bottles of water. The bed was huge, and we had a combined shower and bathtub. It was very good located in the middle of Paris, and we could walk to Montmartre (took us about 20 minutes) and we could just as easily walk to Les Halles and Pompidou. We didn't need to use the metro once. There were two convinient stores located right next to the hotel. We got breakfast included and it was very good! Free lunch box was a genius idea!

One of the women in the reception was rude. But other than that the staff was very polite and helpful (and they loved our daughter!).

Excelent family room. Great location near to subway and restaurants

hotel was clean and staff very helpful

the lift was tiny and getting luggage up to our 6th floor room was a bit of a hassle

good value for money

Well-located, extremely good value; breakfast and lunch-box saved us quite a bit of money; made our trip better.

Space is cramped, especially in the elevator and for the breakfast. Some aspects of the hotel need to be renovated.

Friendly staff and good breakfast

We paid 30 EUR for an extra bed for the 11 year old kid. However, we were additionally charged 30EUR for the 3 year old kid who stay in the same bed with parents while the booking condition says this would be free. We checked out one day earlier because of the high cost.

The room was clean and the breakfast was good, so the basics are all covered.

Otherwise, the two rooms we had were very small and we were on the 7th floor, which was not at all convenient, especially considering that the elevator was the smallest I've ever seen. Two people can ride it, but only if they really like each other and aren't carrying any luggage! Also, the hallways are very small and narrow, so if you're claustrophobic at all, do not choose this hotel. Finally, the a/c quit working the evening we arrived, so it was very warm in our room. We asked the staff in the morning, and they apologized and said it had gone out the night before, but they couldn't get anyone to fix it that late at night.

It's very conveniently located around most of the food and shopping outlets at Haussman Boulevard.

The lift is too small to accommodate the luggage. Fortunately for us, we were on the 1st floor so able to bring down the big luggages without the lift.

The central location and the offer of a free packed lunch.

The fact that they could not fulfil our reservation and we were forced to stay in another hotel for the first night of our three night stay. We were not offered any form of apology or offered compensation or a reduced rate. The lift in the hotel was very small.

The staff was very friendly and helpful. Hotel is on a quiet, mostly residential street. Metro stop (Line 8, Grand Boulevard) was about 2.5 blocks south. Family room (6th floor) had a great balcony for unwinding and dining. Pleanty of restaurants very close, but in Paris you can't throw a rock without hitting a restaurant.

Small, slow elevator was only alternative to stairs. Cable TV should have more than one english speaking station (CNN); yes, that's the standard in Europe, but it could improve. A map to the parking garage would be helpful.

In general nice hotel but few issues during the stay caused us. We travelled with small kids and our room was on 6th floor. The elevator was broken, which was not very nice. Also on one morning no stuff on brakfast room, and it was really a mess. So feedback is that facilities should work and more stuff is needed.

more stuff is needed, during our stay it was not in place