Best Western Hostellerie Du Chapeau Rouge

Staff was very helpful, and fluent in English. The room was a bit small, but comfortable and well appointed. The restaurant is fabulous, though expensive.

Location is just center of city.

size of rooms and design

no parking available at the hotel. Appreciate valet was available but thought pricy.

We only stayed one night but everything was excellent, valet parking was very welcome and staff, room and service were all very good.

The friendly staff.and location

Would be good to have tea and coffee making facilities in the room

The location was unbeatable. The room was excellent, well-eqiupped and clean.

central location

decor in restaurant

We loved the central location - only 5-10 minutes' walk from the train station, and so convenient to restaurants, shops and all the sights. The hotel staff were friendly and helpful. The room was very comfortable and clean - great jacuzzi bathtub in the sparkling, spacious bathroom, too. The cozy, relaxing bar in the lobby was inviting, and we enjoyed dropping in several times during the weekend. Delicious breakfast in the morning with quality products in a nicely decorated room.

We had dinner in the gourmet restaurant in the hotel. Modern design, good food overall and reasonable prices. Service was acceptable, but not exceptional, and the foie gras was a bit disappointing (pressed, which gave it a slippery texture).

The location is terrific - central, yet quiet. I wasn't feeling well one morning, so the staff sent tea to my room - nice! Reception staff very helpful and had good information.

It was too bad their restaurant was undergoing renovations - we had heard it's very good.

the hotel is very old, and it needs a very big reconstraction. there is no any internet there, but on the hotel site it was saied that there is.

THe new design of the room was great, especially the shower and the bathroom. The staff very helpful.

- stafff, friendly and helpful - rooms very comfortable, USA equivalent - location, location, location! - breakfast, low-key environment, great food, great service, gentle music, subdued lighting

The hotel staff was very accomodating. We arrived late so most restaurants were closed. The staff went out of their way to provide us with food. The room decor is much more pleasing than any Marriott or Hilton!

I would not state this as something I don't like, but something I would like ... that is to have coffee available in the rooms.