BEST WESTERN Le Donjon  

The location is great, right in the heart of La Cite. The staff were all very nice and accommadating. The breakfast was excellent.

The only problem with staying at this hotel is that one cannot drive directly there between 10:00 am and 6:00 pm. If one arrives early and wants to keep the car in the locked facility, it means a shuttle trip in with the bags, and then another trip driving the car back in. The hotel does the best of what can be done with the limitaion of the prohibition of cars on the streets in the daytime, which by the way, I think is a good idea.

Stylish mix of old and new in a beautiful building in a perfect location.

My second stay at this lovely hotel, full of charm and character. As per last time the staff were extremely helpful and friendly and the service overall was excellent. I would not hesitate to recommend this hotel.

Location

We were not able to get a double bed. Didn't notice that it was a room with 2 single beds, which is important when you are booking a room.. Don't you think? We were dissapointed that we didn't notice this when we booked!!

The hotel is in a fantastic location and the cite is excellent to spend a few days seeing the sites, shopping and dining out. Staff are extremely friendly and helpful and the hotel and rooms were very clean throughout.

Can be a bit noisy at the front of the hotel in the early morning.

We were a party of 3 and wasnt able to book just one room, so we booked 2 standard rooms, our rooms were ready at 3pm, and we were upgraded to two of the garden suites! They were stunning, and situated in the back of the garden, which was quiet. These rooms had a double bed, and a double fold out couch. The bathrooms had a huge shower and a bath. Overall the hotel was superb. Loved the interior of the hotel using original features. We dined at the hotel restaurant, just next door. The prices were really reasonably for quite large portions. It was quite touristy though, felt like I was in England! But the staff there were lovely, and the local dishes were amazing.

You cant approach the hotel door because of the location inside the medieval cite. So the taxis drop you at the main gate, and you wander through the streets to the hotel, this was fine for us with only hand luggage, but we noticed other guests struggled with larger suitcases, negotiating the cobbled paving and crowds of tourists. Im sure the hotel would organise a porter if arranged prior.

Stayed in the old part of the hotel which wes extremely nice & quiet. Staff very helpful & spoke very good english .. a bonus. Very good restaurants nearby. didn,t have breakfast in hotel so can,t comment. Difficult to find the way into the castle, with our car, but a call to the hotel sorted that out easliy. All in all a good experience.

Being inside the walls of the Cité is exceptional, and was the reason we chose this hotel. The lady in the breakfast room was very friendly, and gave tips about markets and places to shop. Front desk staff was mixed-- less than helpful day staff was replaced with a young woman whose dinner suggestion was spot on! Most hotels have generally the same menu; try the Adelaide for a tasty version, at a good price, beautiful location and fun staff.

Location was a negative as well as a positive: voices and sounds echo in the old streets, so it was very loud. The windows block out a lot of noise, but in high season the restaurant right outside our window would be an issue. Not to mention the early garbage truck! Perhaps a request for a back room would help.

The setting was wonderful, staff were exceptionally helpful especially when I needed to find a doctor, the room was more than i had expected. Altogether our stay was a holiday I will always remember

location staff clean

just think breakfast and bar drinks expensive

Location , old feature , cleanness and style

The location was fantastic the staff were very friendly and very helpful. We enjoyed the food in the restaurant and on Sunday night the receptionist was very helpful and guided us to (another restaurant that was open) where the food was excellent. The room was good but we were too hot during the night and could not get it cooler (we did switch of radiator) but otherwise the room was clean and comfortable. I have recommended it to my family as it is well worth a visit and the staff made the stay even more enjoyable. We were on a visit to buy a property in France and travelled on the trains and taxis which was very interesting and again the french people were exceptionally helpful. Thanks for an enjoyable break.

location is wonderful.room is comfortable.

staff is businesslike.