BEST WESTERN Le Donjon  

Excellent location. Free wi fi. Beautiful view from our room. Room comfortable and clean.

We arrived at 10.30am but could not check in till 4.00pm. Some of the staff not very helpful .

The location is great, right in the heart of La Cite. The staff were all very nice and accommadating. The breakfast was excellent.

The only problem with staying at this hotel is that one cannot drive directly there between 10:00 am and 6:00 pm. If one arrives early and wants to keep the car in the locked facility, it means a shuttle trip in with the bags, and then another trip driving the car back in. The hotel does the best of what can be done with the limitaion of the prohibition of cars on the streets in the daytime, which by the way, I think is a good idea.

The interior of this hotel is outstanding. How lovley to see the use of natural stone and wood. We loved the whole feel of the hotel and to centred bang in the middle of La Cite was fantastic. To be able to drive through the streets to the hotel car park - we felt so privileged. Thank you so much for the whole experience!

Great hotel, 4th time I have stayed here. Location is unparalleled - right at the heart of the old cite. Staff very friendly

Location , old feature , cleanness and style

The location was fantastic the staff were very friendly and very helpful. We enjoyed the food in the restaurant and on Sunday night the receptionist was very helpful and guided us to (another restaurant that was open) where the food was excellent. The room was good but we were too hot during the night and could not get it cooler (we did switch of radiator) but otherwise the room was clean and comfortable. I have recommended it to my family as it is well worth a visit and the staff made the stay even more enjoyable. We were on a visit to buy a property in France and travelled on the trains and taxis which was very interesting and again the french people were exceptionally helpful. Thanks for an enjoyable break.

The staff were very friendly and helpful and professional. Breakfast was exceptional value and it's location is very central and a great base. The grounds very relaxing and whole hotel very clean. They looked after our bags when we were early and left late- no problems, sent our mail and organized breakfast when we arrived earlier than expected. The bath is super deep and relaxing after walking around all day and my wife really appreciated the separate WC in the room! The breakfast staff were also especially friendly and obliging. Everyone contributed to a special experience.

The only thing I found uncomfortable was the heating- it was a little too warm for me especially with the very warm quilts and even after turning down the heaters but that's just me.

Location. Staff extremely friendly/helpful. Rooms nicely decorated and spacious. Our room had two windows and was very light.

Toilet a bit small and rather smelly- no ex fan. Room smelled of previous occupants cigarette smoke. Parking arrangements difficult. Dogs allowed in the restaurant.

Location

My wife and I were traveling through Europe for 13 days and this was our favorite hotel. The location is awesome. The room was very comfortable. Everything was great!

Located in the Medieval part of Carcassone. It is in a wonderful setting in the Old Town. It also has a touch of the past about itself. Reception staff were very helpful. We were upgraded at no extra cost, due to availability on the night (Sunday night in November). We will certainly stay again in this Hotel when we are using Carcassone Airport to access this part of France.

The location was excellent and the building old and romantic. Breakfast was good and the receptionist friendly and welcoming.

We had to turn the radiator off in our room as it had a constant running water sound if turned on. The mini bar was virtually empty and there were no instructions on how to use the tv.

Friendly welcome,comfortable and quiet rooms-good breakfast. Great location.