Kyriad Prestige Aix-En-Provence  

Staff very kind and aimable

Good, free Wi-Fi. Relatively inexpensive (5 euros a day) parking.

The breakfast costs an outrageous 14 euros. The pool is small. The furniture, at least in my room, is way beyond refurbishing date and unpleasant to look at. Can't say the hotel is unclean, but my room looked shabby. The hotel is without charm whatsoever.It's surrounded by highways, but the soundproofing is good and the air conditioning worked. I got what I expected for the low rate.

We got a good deal and were very satisfied. A nice little pool.

We booked this hotel on the strength of the picture of the outside (very misleading) and the fact that it was away from the city centre and its traffic. Despite the pleasant picture shown on your website (which presumably was a glorified view of the rear, the hotel was right on the corner of two very busy streets and difficult to drive into unless you happened to approach from the right street and in the right direction. Lobby and surrounds reminded me of a football club rather than a supposedly 3 star hotel. Room was adequate in size but rather boringly decorated. The lift had a distinct aroma of dog adn they did have an additional tariff listed for domestic pets, so we were obviously not imagining this smell. Due to inclement weather, we decided to eat at the buffet. We were unable to be given a table until later in the evening and found the food to be very disappointing - not much of it, not very good, limp salads and we had to ask several times to get a small amount of seafood from the kitchen. On our second night (knowing how awful the food was), we purchased our own food and ate in our room. We checked out the following morning (one day early) as there was nothing appealing to keep us there. Coincidentally, we met up with some friends a few days later and they had also called in at this hotel to find accommodation but were so put off by the ground floor area that they kept looking elsewhere.

Changement de chambre, 1er jour dans une chambre au rdc salle et bruyante avec vue sur les containers d epoubelle inadmissible pour un 3***

La literie est bonne. Le calme de l'hôtel malgré que la chambre donne sur la rue, c'était bien insonorisée. La piscine.

La chambre n'était vraiment pas propre, en bougeant la table de nuit, j'ai remarque du vomi bien sec!!! Je ne l'ai signalé que le lendemain car il était tard mais quand même, pas frais du tout!!!

Très bon acceuil, personnel adorable. Excellent rapport qualité prix.

Le buffet du soir est cher pour ce que l on mange

La qualité du service et l'attention du personnel pour le client, leur amabilité.

Les chambres sont propres mais sentent la cigarette et les serviettes ont une drôle d'odeur.

La grande superficie de la chambre

L'absence de croissants au petit déjeuner !!!

Acceuil très chaleureux de l'hotesse. Isolation phonique excellente. Confort des literies. Propreté. Nous conseillons cet hotel.

Situation géographique, le calme de l'hotel, les chambres spacieuses

L'attente au restaurant

Hotel di buon livello con buon rapporto qualità/prezzo, in particolare sfruttando la tariffa del fine settimana

Nessun aspetto negativo particolare, a parte una certa distanza dal centro con conseguente necessità di utilizzare l'auto con conseguenti difficoltà di parcheggio

Pour le prix, mon séjour fut plutot très peu appréciable! On fait payer le parking alors que la porte de garage est cassé et surtout il n'y a aucune possibilité de la garer ailleur car dans une impasse!! La nouriture est vraiment très limiter et surtout d'une qualité bien juste ! Les chambres sont avec vraiment veilles et il serait tant de faire des travaux. Bref je n'ai vraiment pas était contente, et par contre le signaler à l'hotel est perte de temps car il n'y a aucun effort!