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Newest reviews for Best Western Marseille Aeroport

  • Shirlee
      United States of America
    August 27, 2014

    Lovely hotel, extremely comfortable and clean. And even a very nice restaurant inside the hotel. The shuttle service to and from the airport was fast and always available.

    Surprised to find that no toiletries were provided ... no shampoo or conditioner, etc.

    10

  • Anonymous
      Canada
    August 26, 2014

    Everything was excellent with regards to speed of airport pickup, check-in, the nice room and pool.

    The choices on the restaurant menu were reasonable but food tasted like it had juat come out of th fridge and had little flavour. My omelet had a crust on it as it was so overcooked but the frites with it were not hot and were slightly soggy. My husband's dish was also bland and lo quality for high enough prices.

    8.3

  • Roseann
      United Kingdom
    August 26, 2014

    We chose the Best Western Marseille purely for convenience for the aiport as we needed accommodation on arrival at Marseille before picking up our holiday rental car and again on the return. The location was superb - we did not need to use the courtesy bus you could see the hotel from the arrivals and we simply walked through the car park - 10 mins ! The facilities were outstanding. Lovely restaurant, excellent food and staff a delight. The pool area was amazing. We are considering going back there just for a weekend away in the future.

    Nothing to report !

    10

  • Yitav
      Israel
    August 24, 2014

    location

    breakfast

    7.9

  • Anonymous
      Malta
    August 18, 2014

    Location, friendly staff, good amenities and overall general cleanliness

    10

  • Ariel
      Israel
    August 17, 2014

    Just about everything

    Breakfast selection could be improved.

    8.8

  • Ailbhe
      Ireland
    August 9, 2014

    Location, facilities, restaurant staff

    Reception staff were abrupt, unsmiling and reluctant to sort out a problem with my room. This was extremely disappointing as previously I have had excellent experiences with Best Western in general, and with this hotel. I use it every year and have previously found staff to be most helpful. Very unfortunate experience. I'd still recommend the hotel, but something needs to be done about reception staff attitude. As a client, I and NOT A NUISANCE!

    8.8

  • El
      Lebanon
    August 6, 2014

    All is good the reception stuff is very freindly and profitionell

    The A/C Not good.

    9.6

  • Marven
      Canada
    August 3, 2014

    Shuttle back and forth to airport Excellent caring staff Quiet comfortable hotel

    Air conditioning didn't work as well as it should

    9.2

  • Audrey
      Spain
    August 2, 2014

    Excellent location close to airport and car rental drop off. Tea and coffee making facilities in room. Shuttle service to aiport.

    Entry to hotel is through metal sliding gate. The bell to ring to gain access should be more clearly displayed, as hard to see especially at night.

    9.6

  • Barbara
      United States of America
    August 1, 2014

    The staff hustled and was a lot of fun.

    They could have used a little more help.

    9.6

  • Peter
      Australia
    August 1, 2014

    great location for catching planes early morning rooms well sound proofed excellent petit dejeuner and resto very good too great pool

    rooms are small - but it only ever for 1 night!

    8.3

  • Anonymous
      Russia
    July 29, 2014

    1. Nearest to airport. Possibility go by foot. 2. Quickly transfer by freepayment call. 3. Silence ))

    No

    7.5

  • Pagona
      Greece
    July 29, 2014

    location to catch an early flight, free bus shuttle, good WiFi, typical reception. spacious rooms.

    overpriced, the room service was the only solution to eat nearby and it was extremely expensive and average food. would not choose it again, there are cheaper, quality same hotels near the airport!!

    7.1

  • Edith
      Israel
    July 26, 2014

    The pool, the breakfast, the room.

    In the fitness room some fitness device didn't work and couldn't be fixed.

    8.3

  • David
      Canada
    July 25, 2014

    The quality of the hotel and it's facilities, plus the helpful, friendly staff.

    The evening meal that we had in the restaurant was very disappointing.

    7.9

  • Maura
      United Kingdom
    July 24, 2014

    Liked its proximity to airport and easy relaxed atmosphere.

    6.5

  • Anonymous
      Canada
    July 22, 2014

    Pool was great. Hotel very quiet. Great shuttle service, very handy for an early morning flight.

    We had booked a double bed, far in advance (months ahead) of our arrival. We were given two twin beds and the hotel was not able to accommodate our request for a double bed. We were given some free drinks in compensation, but we were disappointed about this aspect of our stay.

    7.5

  • Prewett
      United Kingdom
    July 20, 2014

    breakfast in room relaxing pool good restaurant good service easy parking

    9.2

  • Anonymous
      Canada
    July 19, 2014

    no lighting in the halls. Couldn't unlock your door.Still not fixed after two days.

    5.8

  • Judy
      France
    July 18, 2014

    I liked the convenience to the airport and the complimentary transportation, the pool, and the helpful person at the front desk.

    I found the restaurant wasn't open sufficient hours. Also half our group ended up sick going home after eating dinner at the restaurant the night before we left. We determined that it must have been the salad. It made for a very difficult flight home for those of us who were sick

    7.9

  • Anonymous
      Canada
    July 18, 2014

    Pick-up from airport was fast. Later I had to go back to the car rental and the staff member who drove me was kind enough to wait for me there. The room was comfortable, quiet, and well priced.

    There was no light menu in the bar. I wanted a simple sandwich and it was not available until after the diningroom closed in the evening. The diningroom only offered more substantial choices at higher prices.

    8.3

  • Kerrie
      Australia
    July 18, 2014

    This hotel is very close to the airport. It offers a free shuttle service which works. The hotel is surprisingly quiet and offers all that is required for a stay near to the airport - which is why you would stay here

    The area around the pool did not provide enough space. Insufficient towels and pool lounges. I was unable to utilise the pool which I had intended to do. But this is not a deal breaker.

    10

  • Nicholas
      United Kingdom
    July 17, 2014

    Close to airport

    8.8

  • Elena
      Greece
    July 16, 2014

    The location

    The bed in the room was broken on one side and we were sliding into the hole so not very assertive housekeeping staff.

    6.7

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