-There were so many Chinese Tourists and 1 School Group checking in and occupied the entire lobby and the lifts, so the normal guests who are with just 2-3 had enormous problem in getting into the lift. It could have been very helpful if their guide was there to provide space for normal guests to get some space or else the Hotel staff asked those large groups to provide space for normal guests.
-Though the Wi-Fi was free, yet it was very slow and had so much troubles in getting connected.
-Hot Water in the morning was very less, we believed it was due to enormous Chinese Groups in the hotels (approx. 5-6 large Tourists Busses).
-The Room was very large comparing to other hotels in the same level which is very good, but very sad to say the "Room Set-up" was done without considering the convenience of the guests. In one corner of the room massive space is left enough to play, in other corner Bed is placed, and the Writing Table with a Chair is put just opposite the Bed giving absolutely no space for the 2nd person in the room to pass by if 1st person is doing something at the table. Therefore, re-designing the Room Set-up is very much needed for guests convenience!
-Dinner Cold Buffet was not highly luxury or reasonable but still "ok". However, the Hot Buffet was not value for the money since a very few items were in there!
-Housekeeping was not that good since during the cleaning they had not provided milk for the next morning coffee. Also, when we returned from a tour we went to have shower but found Shampoo was not refilled, so we called the Reception and that time housekeeping staff off for the day, so we were asked to come and collect shampoo after 10 minutes (we knew why 10 minutes because there were plenty of Chinese Groups checking-in)
Hotel is located on a very convenient location with regard to the Public Transport, Grocery, Shopping and Gas Station.
Receptionists all served were very helpful and friendly. Room is very cleaned. Parking is very safe and convenient in the premises.
Waiter in the Restaurant was very helpful