Campanile Reims Nord - La Neuvillette  

The food was excellent and the staff were very friendly.

The rooms could do with a coat of paint.

Restaurant was cheap (small portions) and the buffet very poor

It was very well sign-posted and we found it easily (with the help of the guide) in spite of the darkness and poor weather. It was secure, user-friendly, comfortable, considerate and efficient. Parking was ample and access to the car was easy. The staff was very polite and helpful. The restaurant and food were good. Our dogs seemed happy too. Sleep was easy as there was little noise in the area. The rooms reserved for us were next to each other as we had requested. And price was fine, so I would recommend it as a quality hotel for stopovers and even as a base for visiting the region. I understand the whole Campanile chain is similar and we may therefore try other Campanile hotels in the future

1. I was told you could not use the phones in the rooms to communicate with other rooms. We had two rooms so such a facility would have been helpful. 2. There should be a phone guide so you know what you can use the phone for and the corresponding numbers to dial. 3. The television signal was not always reliable.

The staff and the evening meal - the choice of food was good and included home made dishes

Trying to find the hotel nearly caused a divorce, talk about hidden away. It is in a retail park with conflicting directions to the motorway The whole hotel needs renovating. The room was really small and scruffy. The bed had been replaced and was very comfortable but it took up so much room that you couldn't even open the wardrobe door! The electrics were suspect where the lead to the TV was taped up to a junction box A pint of beer costs 6.50 euros and wasn't even the brand which markets itself as 'refreshingly expensive'

The room was very comfortable in spite of being small. The bathroom was well equipped. The staff in the restaurant were very friendly and helpful and coped with my limited French. The food was excellent.

Good basic accommodation ideal for overnight stopover, facillities for coffee and tea in bedroom, the hotel has secure carparking

Food on this occassion not as good and a bit expensive for qualaty

The bed was comfortable.

Hard to find.i

Location near to the motorway

Inside the rooms were quite clean however the coridoors could use a clean very unatractive

It was very easy to find and there was plenty of parking available. The gentleman on reception gave us the code over the phone as we were going to arrive after 11pm. He was very helpful indeed. The family room was excellent, very clean and the beds were so comfortable!

The breakfast was hugely disappointing - the fruit salad was rather brown and the remaining selection of food was poor.

Easy to find. Good parking. Friendly staff. Not having to go outside to go to the Restaurant.

We could hear the conversation and tv in the room next door.

Location was ok and a discount was reluctantky given for issue with the availability of the family room when I complained. (See below)

Our original room was given to someone else so we had to spilt the family between two rooms which was incovenient after a 10 hour drive. The manager did not understand why I had an issue with having two rooms and had to be persuaded to give me a discount and agreed reluctantly. I would give the benfit od the doubt as there was a language problem as my French is not good although his English was fair. The rooms were small and lacked some facilities, e.g. plastic beakers for hot drinks instead of styrofoam as in the other room. \ Doors did not lock automatically Shutter did not have a catch. It was very noisy with a coach party of teenagers making lots of noise and no one managing them.

The room was very clean and modern. There were tea/coffe making facilities and a very nice Bathroom.

The location is easy to find. Hotel has a large car park that is easily accessible direct from ground floor rooms.

The rooms are VERY small and not to the standard we have come to expect from Campanile. Breakfast was basic and again not up to the usual Campanile standard. Breakfast was served in a dark windowless room - not a good way to start the day!