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4 rue Jussieu, 02. La Presqu'île, 69002 Lyon – Show map
Excellent location – rated 9.7/10! (score from 802 reviews)
Rated by guests after their stay at Hôtel Carlton Lyon - MGallery Collection.
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278 properties in Lyon
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802 verified reviews
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Hôtel Carlton Lyon - MGallery Collection's staff speaks: French, Spanish, English, Arabic
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Spa, Massage, Turkish/Steam Bath
Food & Drink
Bar, Breakfast in the Room
Public parking is available at a location nearby (reservation is needed) and charges apply.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English, Arabic
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 15 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 802 reviews
Value for money
Show reviews from:
In central Lyon, this Mercure hotel is just over half a mile from Part-Dieu TGV Train Station.
Score from 1155 reviews Excellent
In Lyon’s shopping hub in a 19th-century building, this Mercure hotel is a 3-minute walk from Lyon's Old Town and the central square Place Bellecour.
Score from 278 reviews Excellent
Centrally located, the Hôtel Le Royal Lyon-MGallery Collection is just a 10-minute walk from the historic quarter. It has a lounge bar with views of the Place Bellecour.
Score from 537 reviews Excellent
In central Lyon, this Best Western hotel has modern rooms and suites with a view of the Fourvière hill in the historic part of the city.
Score from 1285 reviews Very good
The pleasantness and efficiency of all the staff we met. The location and style of the facility. The next time we are travelling we will definitely look to see if this hotel group has a location in the area we are visiting.
We would have liked the room to have had a dresser for clothing and some shelf space in the bathroom as we had to out our toiletry on the floor.
Carlton is classy and you will see it
Parking was a bit off
Great hotel, great location, attentive staff
+ Nice location + Vallet parking service
- Heavy smell of 'cleanliness' is everywhere - Nasty breakfast in room - Almost everything in the interior is irritating red
Large room and large bathroom, helpful staff, excellent breakfast choices. Location to visit all major sites in Lyon is perfect.
No English language TV entertainment channels (just CNN abd BBC).
Staff, decor, location, quality of sleep, attention to detail.
Situation was perfect for exploring the city. Breakfasts well worth spending out for. Staff all helpful and charming.
Decor, great tv and lovely bath
Fabulous location. Staff extremely helpful. Would definitely stay again
The staff was very nice and our room was comfortable in size & views.
Sound proof rooms, great room decoration, excellent service at reception.
Having to wait for a breakfast table in a much too small breakfast room. Rain shower hardly gave a drizzle.
The location is terrific, everything works well, staff are pleasant.
No iron/ironing board in the room.
Excellent location, staff were extremely helpful and courteous. Enjoyed our stay.
Some rooms had bathrooms that were split (as in shower is one room and the toilet is in another).
Hotel location and quality of facilities and service
Situated between the two rivers and easy walking in amazing surroundings. Staff couldn't do enough to help, especially good for a so traveller. Happy place to be.
This hotel exceeded our expectations and we could not fault the furnishings, staff and location ..interesting city to explore also
Friendly, professional staff! Grat location. Comfy rooms, wonderful bed!
The hotel is located on a suberb location in the city, easy to reach by car (valet parking which is great), nearby is a nice restaurant street and you can walk straight into the old city. The rooms are nice, large bathroom and a good bed. All staff is very helpfull.
Nothing, it was a very nice stay in Lyon.
Curbside valet on arrival made parking a breeze. Very helpful staff. Location is easy walking distance to all the major tourist sites and is close to great shopping. We enjoyed being away from the more touristy area of vieux Lyon. Breakfast was ample and delicious.
The bathroom was not well designed for personal items (not adequate shelf /drawer space.)
Beautiful room with everything I needed. Breakfast was top quality. Loved it
Staff was attentive and helpful, special thanks to Didier The location was fabulous and the hotel itself managed to be modern while retaining all its historic charm.
Room, facilities quite good. All staffs are excellent and very experienced.
The location is great, the room is nice and the bed is comfortable.
This is a small boutique hotel with lack of competent staff : (i) they made us wait close to one hour to go get our car with their valet parking; (ii) the barman, which was otherwise friendly (the only one employee behaving with a nice attitude) , dropped all over the plate of nuts after we ordered the drinks; and (iii) as we checked out, we were charged on our bill 2 breakfasts on our day of arrival (the thing is we arrived on July 30 from Vienna at the Lyon airport around 7:00 p.m.!), so when I did mentioned that if was obviously impossible that we would have taken breakfast, the guy at the reception who by the way had a slight arrogant attitude told me that ''he was giving me the benefit of the doubt but the hotel being part of the Accor Group, this was unlikely'' as if I was trying to fool him. He did not charge for the 2 breakfast but the suspicious attitude did upset us. Otherwise, aside the staff which needs some training in order to smile more and be more customer-oriented, the hotel is rather nice.
Excellent location and staff. Hotel was newly renovated. Stayed in the apartment unit and was very good. Recommended.
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