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4 rue Jussieu, 02. La Presqu'île, 69002 Lyon, France – Show map
Excellent location – rated 9.7/10! (score from 775 reviews)
Rated by guests after their stay at Hôtel Carlton Lyon - MGallery Collection.
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284 properties in Lyon
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775 verified reviews
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Hôtel Carlton Lyon - MGallery Collection's staff speaks: French, Spanish, English, Arabic
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Spa, Massage, Turkish/Steam Bath
Food & Drink
Bar, Breakfast in the Room
Public parking is available at a location nearby (reservation is needed) and charges apply.
Room Service, 24-Hour Front Desk, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
French, Spanish, English, Arabic
2:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 15 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged EUR 30 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 775 reviews
Value for money
Show reviews from:
In Lyon’s shopping hub in a 19th-century building, this Mercure hotel is a 3-minute walk from Lyon's Old Town and the central square Place Bellecour.
Score from 339 reviews Excellent
In the heart of Lyon, this 5-star hotel is just a quarter mile from Place Bellecour with its luxury boutiques. It features a fitness center, hammam and a beauty salon.
Score from 550 reviews Very good
In central Lyon, this Mercure hotel is just over half a mile from Part-Dieu TGV Train Station.
Score from 1131 reviews Excellent
The Boscolo Grand Hotel Lyon is centrally located near Lyon’s old city, on the banks of the Rhone River and within walking distance of Lyon’s pedestrian shopping area.
Score from 361 reviews Very good
The Hotel Carlton Lyon lived up to all our expectations. The staff was professional, extremely helpful and outgoing. The room was lovely and exactly as advertised! The city of Lyon is gorgeous and the location of the hotel allowed us access to everywhere we wanted to go on foot.
I don't have anything negative to say.
The staff are very helpful - they went out of there way and were very polite and knowledgable. The room was spacious, a nice change from Paris hotels.
Location Staff Decoration Bar Bathroom Bed Beautiful scent everywhere
Nothing. It was great!
Location is excellent. Staff are awesome & friendly.
Not enough wardrobe for clothes.
The pleasantness and efficiency of all the staff we met. The location and style of the facility. The next time we are travelling we will definitely look to see if this hotel group has a location in the area we are visiting.
We would have liked the room to have had a dresser for clothing and some shelf space in the bathroom as we had to out our toiletry on the floor.
Carlton is classy and you will see it
Parking was a bit off
Great hotel, great location, attentive staff
+ Nice location + Vallet parking service
- Heavy smell of 'cleanliness' is everywhere - Nasty breakfast in room - Almost everything in the interior is irritating red
Large room and large bathroom, helpful staff, excellent breakfast choices. Location to visit all major sites in Lyon is perfect.
No English language TV entertainment channels (just CNN abd BBC).
Staff, decor, location, quality of sleep, attention to detail.
Situation was perfect for exploring the city. Breakfasts well worth spending out for. Staff all helpful and charming.
Decor, great tv and lovely bath
Fabulous location. Staff extremely helpful. Would definitely stay again
The staff was very nice and our room was comfortable in size & views.
Location in relation to the city couldn't be better. A short 2min walk from the tube station, 5min from a host of decent restaurants/old town. The hotel room was compact, but had everything you need plus I had a lovely balcony over looking the city which was a bonus. Breakfast choices were extensive, although as mentioned, the breakfast room was small and some people were turned away or had to wait. However, breakfast is provided in your room free.
WiFi was incredibly slow in my room despite being told it was 'high speed'. Reception and breakfast room is was indeed good. Breakfast room was too small to accommodate all the diners, but I managed to get a table OK, but I was on my own.
Excellent location right in the middle of everything. Very comfortable beds and good sound proofed rooms. Staff could not have been more helpful on the reception desk and gave top recommendations for eating, the hotel does not have its own restaurant. Breakfast had a good selection of foods and was of a reasonably high standard with good breads, juices and cold meats, cheases and fish. Hot choices not as good.
We had a disability room which had a slightly low rent bathroom to allow for wheelchair access and it had a very weak shower. We would have asked to move but as we inter-connected with our doughters room decided to leave it and use their shower which was much better.
Sound proof rooms, great room decoration, excellent service at reception.
Having to wait for a breakfast table in a much too small breakfast room. Rain shower hardly gave a drizzle.
The location is terrific, everything works well, staff are pleasant.
No iron/ironing board in the room.
Excellent location, staff were extremely helpful and courteous. Enjoyed our stay.
Some rooms had bathrooms that were split (as in shower is one room and the toilet is in another).
Hotel location and quality of facilities and service
Situated between the two rivers and easy walking in amazing surroundings. Staff couldn't do enough to help, especially good for a so traveller. Happy place to be.
This hotel exceeded our expectations and we could not fault the furnishings, staff and location ..interesting city to explore also
Friendly, professional staff! Grat location. Comfy rooms, wonderful bed!
The hotel is located on a suberb location in the city, easy to reach by car (valet parking which is great), nearby is a nice restaurant street and you can walk straight into the old city. The rooms are nice, large bathroom and a good bed. All staff is very helpfull.
Nothing, it was a very nice stay in Lyon.
Curbside valet on arrival made parking a breeze. Very helpful staff. Location is easy walking distance to all the major tourist sites and is close to great shopping. We enjoyed being away from the more touristy area of vieux Lyon. Breakfast was ample and delicious.
The bathroom was not well designed for personal items (not adequate shelf /drawer space.)
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