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1 rue Darrius Milhaud, 11000 Carcassone – Show map
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122 properties in Carcassone
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2175 verified reviews
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Cerise Carcassonne's staff speaks: French, Spanish, English
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Fitness Center, Turkish/Steam Bath, Indoor Pool
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Baggage Storage, Laundry
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, All Spaces Non-Smoking (public and private)
French, Spanish, English
4:00 PM - 8:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 2 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 2175 reviews
Value for money
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Check in was quick and efficient. Staff very helpful. Very close to carcassonne castle.
Our double bed sheet had dirty marks on.
closeness to city, pool
that we had to wait until 4pm for someone to let us book in as not staffed all day and could not eave luggage on last day for same reason.
Clean and well staffed - the apartment was well presented with good facilities and an excellent balcony. We enjoyed the short walk up to the walled town. Leaving the car in the hotel car park made life very much easier. The staff made us feel welcome and that nothing was too much trouble.
Location. Spacious apartment with large balcony.
Cerise Carcassonne is very close to La Cite and to local shops including the convenience store Vival (3 mins) and the excellent boulangerie over the road. The staff are charmingly helpful. The apartments are superbly equipped. This was my second stay here and I heartily recommend it.
Spacious, quiet, clean 2 bedroom apt. Great secure location. Easy walk to old town.Excellent staff!
proximity to castle
The room was supposed to be for 2 adults and 2 kids, but in fact there were only 2 small beds and a pull out couch. The couch had a bottom drawer to pull out for one adult and an upper section for the other adult. This is not adequate for 4 people, for 3 -- may be The dishes were not very clean, you can still see traces of dried food on them from the previous guests. In the morning we were informed that in order to have breakfast we had to order in advance (we didn't see this written anywhere in our booking). We walked to a nearby bakery, so it was ok, but the service overall was poor.
Walking distance from Cite
It was easy to get to the Citadel, and the accommodation was very adequate and had everything needed.
It was a little soulless.
The location, so near the Old Town and the large rooms. Also very friendly staff.
5 minute walk to the gates of the medieval city. Free parking.
Swimming pool hours noon to 5pm only.
Brilliant location for a visit to the walled city and castle is less than a 10 min walk away which is great when u have young kids. Didn't use pool as only stayed for a one night stopover to see walled city on our way to portiragnes plage. Carcassonne well worth a visit and not the rip off I was expecting! Would stay again mostly due to location!
Pool not that appealing! Breakfast expensive for what u get! U have to make camp beds/sofa bed up yourself as more self catering facility!
Great location with good sized accommodation for a family of five. Excellent parking.
Check in time 4 pm too late, would appreciate earlier time, as we were only staying for one night.
Spacious apartment and near (5 - 10 min walking) to medieval burg
Breakfast, bad acoustic (sound) floor insulation and no apartment/room service during the stay
This is a spacious apartment complex, with pretty large apartments - not a hotel. The place was very clean, a lot of electrical outlets for charging, nice bathroom and bedrooms. A nice equipped kitchen, a balcony with garden furniture and an onsite swimming pool
The reception only works till 6PM so to leave the premises (out of the closed gates) one needs an exit code, and needs it also to get back in. Difficult if you misplaced the code and an altogether weird situation compared to a hotel. the WIFI is awful - you get a username and password, which is a long tedious complex one to type, but it only works for ONE laptop/tablet/phone and when you try to connect with another your are told this username had already been used. Of course trying to complain at reception failed since reception was out after 18:00. Thus this is a useless service.
Good location, large rooms and good facilities, free parking
Size of the room. Enormous bathroom. Free parking, Swimming pool, good kitchen. Comfy bed. Good soundproofing. Big windows. 10 minutes walk from Old City walls. 15 mins walk to supermarkets.
There was nothing I didn't like.
Our objective was to walk to la Cité, have a dinner there, have a cup of tea and a chat together at "home" in the evening, have a breakfast also together with warm croissants and pains au chocolat, leave to the airport and be there 10 minutes later. Mission accomplished.
Location of hotel in relation to the old town.
We missed our bedside tables, bed was tucked away in between 3 walls. Difficult to get into and out of bed, mature couple.
Very clean & quiet, friendly staff, nice international atmosphere. Ideal for families
5 min walk to old city.
Very noisy when neighbours came and went.
Fine location of hotel concerning the lock! spacious apartments.
Payment take forward. Including for breakfasts. We were 3 days and paid for breakfasts at once. But next day, having come for a breakfast, it appeared that to children in general is there is nothing. About adults I will keep silent. We refused at once such continental breakfast! But they couldn't return money to us since they were removed from the card! Totally ludicrous! Besides also insulted! We saw a crib only on third day of our stay! Though from the very beginning it was declared! The senior manager at them at all in адеквате! The general opinion - only in the plan to spend the night!
The location was great
Late check-in time but very early check-out time. The breakfast was not worth the money. We had a problem with the shower and there were no staff available to help us till the next morning.
Proximity to the castle.
The two sofa beds . Ok for children but not adults.
Main attraction is goodish location about 10 minutes walk from La Cite Medievale.
The hotel felt more like a holiday camp with its low level living quarters, large car park in the centre of the site, a rather unappealing and small dining area and a generally down market look and feel about it. The signage from the main road was very poor and our room, although spacious, was sparsely and unattractively decorated. The promised wifi didn't materialise despite repeated attempts. There are better hotels nearby with equivalent or better access to the old town. Next time, we will try them!
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