The driveway leading into the hotel was a bit rough, and there was a rather large pot hole which was difficult to go around if there were cars parked in the parking zone. I suspect this would be fixed during this off peak season, as many hotels were doing renovations in Chamonix. The lift was a little on the small size, but we managed to fit two people, and two suitcases in if we squished ourselves against the wall. Aside from that, everything else was great.
Our room had a large window which allowed for views of the snow covered peaks. We liked the place so much, we decided to stay a second night. The Director Of First Impressions, Laura, was an awesome young lady who helped us, even though we stumbled through our French speaking abilities. She was happy to talk to us in English. She was certainly one of the best hotel staffers we had come across in our 6 weeks in Europe. The room was a good size, plenty of room to spread out and not trip over each other, given most places we had stayed previously were tiny. It was also the only hotel in France we stayed in that had a fridge in the room....great for my Insulin medication. Breakfast eating area was large, and uncrowded, but we were travelling in the off peak season, and this suited us. The range of food available at breakfast was also good, but probably too expensive for what we ate, but we are fussy eaters and are not interested in eating hams and cheeses for breakfast.