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Newest reviews for Château d'Isenbourg

  • Tony
    August 5, 2014

    Everything, great location, food, room, bar, balcony, service.



  • Anonymous
    August 3, 2014

    Language skills and friendly staff, Location, Quiet, Good Airco, Parking, Wifi, Great Wines.

    Price/Quality Balance is poor. Room, Bed/Bedding, Bathroom, Toilet needs urgent update. Breakfast price is not realistic compared to other hotels in the region.


  • Roger
      United Kingdom
    August 3, 2014

    Excellent Staff Well sited Attention to detail

    Barely adequate bathroom facility Restaurant/Dining facilities far too Expensive - poor value for money Dated and in places rather shabby Certainly not what we would consider as 5 star


  • John
      United Arab Emirates
    July 17, 2014



  • Anonymous
    July 6, 2014

    They did extra service for my children. Providing them with goodies bag on arrival and in the evening. Unexpected extra service.


  • Bruce
      United Kingdom
    May 16, 2014

    Every thing!!!


  • Edson
    April 30, 2014

    In general I liked everything, the people's attention, the acomodation and the place.

    The restaurant used to be better in the previous time I've been there.


  • Helen
      Hong Kong
    April 20, 2014

    The location, the view and the garden in front of the reception.

    The premises are extremely run down. The toilet is extremely small. The flush was feeble. There were cobwebs on railings in public areas. We waited for over 5 minutes at the restaurant reception before we were attended to. Service was un-befitting for a restaurant charging over 50 euros per head, not counting wine. Food was poor (foie gra was overcooked and duck breast was tough). There are cheaper and way better options in the town of Rouffach, which is only 5 minutes' drive away. The breakfast buffet was almost finished by 9am and not re-filled (they charge over 20 euros per head for breakfast). I had to scrape the bottom of the porcelain ware holding the scrambled eggs before I could gather one mouthful. On the day I left, I had to walk to the parking lot to drive my car up to the entrance outside the reception, where our 2 big luggage was dropped off (and put on the ground) by the hotel staff who expected me to move the luggage into my car (and I had to do so because the hotel personnel had disappeared leaving my hapless wife staring at the luggage). I have been to 5 star and 5 star luxury hotels. This lack of service, not to say hospitality, was a unique experience. I would say this hotel should more appropriately be a low 4 star in view of the premises and the quality of the staff and the food. Won't recommend this hotel or even think of visiting again.


  • Lionel
    January 31, 2014

    The place, splendide castle. Good spa. Wonderfull rooms

    Nothing, perfect stay


  • Martinho
    December 29, 2013

    Very comfortable rooms, friendly staff, great view...

    Too expensive, outdated spa facilities (showers not working), very small inside pool, the restaurant from the hotel was very expensive and the food was very average....


  • Anonymous
    September 23, 2013

    The Views, the food!

    The room


  • Lai
      Hong Kong
    September 5, 2013

    Everything except the price

    a bit far


  • Mengxi
    August 28, 2013

    Beautiful room, beautiful garden. Nice fine dining restaurant with fantastic view


  • Bernard
    August 25, 2013

    great setting on top of a hill in the middle of vineyards. very charming

    needs renovation of (bath)rooms and furniture. outside pool get no sun in the afternoon and a cool even in august. can't recommend the food.


  • Anonymous
    August 9, 2013

    Hotel and staff were very nice.

    All the food options are very expansive with poor value for money (breakfast, dinner, snacks)


  • Galina
    August 7, 2013

    Amazing view from the swimming pool, the food in the restaraunt was great, the rooms are beautifully decorated. We would definitely like to visit it again!!!


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